Opiniones de Faculty-X

Opiniones de Faculty-X

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9.8
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Sobre

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Excellent communication, great value and speedy delivery

Great company to deal with. Best price around on these homeplugs (Solwise 600mbps AV2). Had an email within minutes confirming order had been sent with tracking information. The homeplugs themselves are great too - much better than the first generation which i also own but had problems with as connection repeatedly dropped.
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Opinión de cliente confirmado

Great service and product again

I bought two Solwise homeplugs a few months back, they work pperfectly straight out of the bax, so I bought two more!
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Opinión de cliente confirmado

great service

Great comma. Great service. Thanks.
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Opinión de cliente confirmado

Good fast service that delivers what they say they will.

I've used Faculty-X on three or four occasions. The kit turns up promptly. On one occasion I had an issue with one of the homeplugs (I think I mixed manufacturers) and after contacting Faculty-X they replaced the unit straight away with no hassle. They are also less expensive than the manufactures sites.
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Opinión de cliente confirmado

The Homeplugs do just what they claim

Helpful advice and excellent service (2nd purchase)
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Opinión de cliente confirmado

Recommended supplier for electronics.

Recommended supplier for electronics.
Repeat customer.
Thank you.
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Opinión de cliente confirmado

Top class service

What more do you expect from an online retailer? Great product and fast delivery ... all achieved by Faculty-X. No quibble returns, great advice and the cheapest on the market for the home plugs I purchased.

Will certainly be using again.
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Opinión de cliente confirmado

Best Price by Far and Excellent Service

Ordered a Solwise Homeplug to extend my home network still further. Order despatched next day and received the following. I've bought a number of these elsewhere but Faculty-X excelled in all respects.
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Opinión de cliente confirmado

Good price and delivered very quickly

Excellent service, delivered within 4 days of ordering over the Xmas period. I am a repeat customer and would not hesitate to use them again or recommend them to friends.
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Opinión de cliente confirmado

Good fast service, when help needed was there, cheers

I needed to improve my wifi to a certain area in my house. Looking at discussion forums it was either TP-link plugs, Netgear wifi booster or Solwise units. According to the forums these where the best of the bunch. Ordered and by day two units had been received very good service. I started to setup the network but due to MY lack of knowledge I could not get the wifi to work as intended. Intial contact was by e-mail and Richard at Faculty-X was good in terms of response, unfortunately I could not get it to work and asked for a refund which is being dealt with. In my opinion the issue lay more with me and trying to reset the plugs and basically not being savvy enough as hard wire worked and I could see the plugs when wifi scanned.
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Opinión de cliente confirmado

Brilliant product, brilliant service

Excellent company to deal with, product spot on, would use again.
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Opinión de cliente confirmado

Solwise wi-fi with lan units excellent units with quick well packed fast delivery

If you want mains homeplugs @500 mbps do not waste time at other outlets! Faculty-X has identical internal hard ware as other units costing far more. They look good and they work well. Cleared up my 'dead Wi-Fi space' and linked directly to my smart TV by wire. Very nice units
John
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Opinión de cliente confirmado

Excellent service, speedy delivery

A great company to deal with. I asked for advice first to check I was buying the right kit to extend my home wifi. Very helpful replies and then next day delivery (even pre-Christmas) once I was sure what I wanted.
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Opinión de cliente confirmado

Swift, superb service

I have made several purchases over time and still the quality, service and dispatch remain faultless. Perfect peace of mind!
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Opinión de cliente confirmado

An efficient shopping experience

A returning customer - ordered my homeplugs and they came promptly, no problems. The FAQs on the website indicate that the Faculty--X people know what they are talking about and could help if things went wrong - but they didn't, everything worked fine out of the box. Just one comment - it would be nice if the answers in the FAQs made it clearer which question they are answering!! A bit more structure and better search would be useful.
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Opinión de cliente confirmado

Up to their usual high standard.

I have always used Faculty-X as my supplier of Solwise Homeplug devices and I have always been delighted with their prompt and efficient service, as well as the quality of the Solwise products.
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Opinión de cliente confirmado

Superfast delivery and lowest prices on the net.

Ordered a solwise PL-500AV-REVW ethernet wireless plug to add to existing network.Package was delivered earlier than expected and was connected within minutes to my secure network.These plugs are superb, getting around 240 Mbps on both plugs at the other end of the house when streaming from pc.
Wireless speed is as fast in the back room downstairs through the wireless plug as it is sat next to my router upstairs.
If you want fast wireless and media streaming throughout your home use these!
Easy to set up and no more weak wireless connections.
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Opinión de cliente confirmado

Excellent product and delivery

Purchased Homeplug AV which worked out of the box and transformed broadband connectivity in our home.Problems with wi-fi router resolved with cable between computer and mains network adapter now able to support internet connection.Easy to install and use.
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Opinión de cliente confirmado

Good service

Good and quick service
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Opinión de cliente confirmado

Long Delivery Time

The homeplugs I purchased took about a week to come.

Neither were they the ones that were pictured in the image when I purchased them, however what I was sent worked fine with the network of homeplugs I have so nothing lot.
Faculty-x

Respuesta de Faculty-x

Hello Simon,

The 3-5 day delivery service is usually a bit quicker then stated, we find on average 2-3 working days, but in the run up to Christmas this can slow a bit.
The goods still leave us straight away but Royal mail does tend to strain at the seams a bit due to demand, this is still the best option we find to keep the prices low for full UK delivery without weight any restrictions. We do offer next day courier service if they must arrive quicker but at a few pounds more.

As to the wrong goods being supplied, this really should not be the case, sorry.
We try very hard to get every order perfect, can you send a picture of the goods you received to we-care@faculty-x.net so we can see what you have got.
If they are a superior product you are welcome to keep them, if they are lower grade item than ordered we will refund you the difference if you are happy to keep them or arrange for them to be swapped over to the correct item if you prefer.
This of course will be at no extra cost to yourself.
Again we are very sorry.

Faculty-x Detalles

Acerca de esta empresa

Networks the easy way with Homeplugs & WiFi

Visita Faculty-X

Información de contacto

Escribir a sales@faculty-x.net
Llámenos al: 020 3239 6201
Estamos en 23 queen street
co7 0ph Colchester
Reino Unido

Categoría

Hardware

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