Opiniones de Jaques of London

Opiniones de Jaques of London

Bueno
8.8
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Sobre

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Opinión de cliente confirmado

Painful Hands

Don't order a Tennis Repeater unless you want to spend 6 hours putting it together, especially at the budget end of the market, the instructions are also done to a matching standard. By the way don't just "phone a friend" ask him or her to come over for the same six hours, you will need there help to assemble it!
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Opinión de cliente confirmado

Good quality product - excellent service

Very happy with everything about this product and the service provided by Jaques.
Jaques London

Respuesta de Jaques London

Dear Sir/Madam

Thank you for your kind comments. We appreciate your feedback.

Yours faithfully

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Excellent!

Looking for outdoor quoits set. All other supplier's reviews mentioned quality issues, so opted for Jaques as knew quality wouldn't be an issue. A short notice gift so needed it in a hurry and (gulp) paid the extra delivery charge.
Arrived on time, well packed. Hadn't realised from the website it was the 'compact' set, but no probs. Excellent service.
Jaques London

Respuesta de Jaques London

Dear Linda,

Thank you for your feedback with lovely comments regarding your gift purchase. Since my further contact with you, I understand you will not be wanting to change your Original Compact Quoits for a larger set. I do hope the recipient enjoys playing Quoits as much as you do!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Better than expected

very pleased with item better than expected delivery very quick overall very good experience
Jaques London

Respuesta de Jaques London

Dear Linda

Thank you for your feedback. I am so pleased you enjoyed your shopping experience with us. I hope you will come back to us again in the future.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

satisfied customer

I had wondered where to source spare elastic for our come-back tennis, tried everywhere, then Jacques came up on the web and I was delighted to learn that you sell replacement elastic. It arrived promptly and we can now play again this season, I am delighted.
Jaques London

Respuesta de Jaques London

Dear Sheila,

Thank you for your review. I am so pleased we were able to help you and hope you enjoy your Comeback Tennis again!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Quality traditional games.

Lovely quality products. A joy to use and keep for years to come. The best just gets better.
Jaques London

Respuesta de Jaques London

Dear Justin,

Thank you for your lovely review. We hope you get a great deal of joy from your games!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Super service

Wanted croquet set for years.Would use John Lewis normally but choice limited.Therefore went for household name and the prices seemed good Ordered on line and at was delived within days.looking forward to the summer.
Jaques London

Respuesta de Jaques London

Dear Judith

Thank you for your feedback. I am very pleased to hear you are happy with our service. Do not hesitate to contact us if you need our help in the future. Enjoy playing Croquet!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Reliable and efficient

Fulfilled the order promptly
Jaques London

Respuesta de Jaques London

Dear Sir

We are very pleased to read your positive feedback. Thank you!

Yours faithfully

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Petanque set

High quality, reasonably priced, sustainably sourced materials (as far as possible)...
Jaques London

Respuesta de Jaques London

Dear Joel,

Thank you for your feedback. We like to hear our customers views.
We hope you enjoy your purchase!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

The nuts

No problemo, all went smooth .
Jaques London

Respuesta de Jaques London

Dear Philippe,

Thank you for your review. We hope you enjoy your game.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

excellent!

The whole process was absolutely spotless from buying it on line, to delivery to obviously the quality and amazing attention to detail of the craftsmanship.
Jaques London

Respuesta de Jaques London

Dear Madam,

We are so pleased you are happy with your Croquet Set and hope you enjoy it very much! Thank you for contacting us.

Yours faithfully

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

It's nice when perfection is delivered to your doorstep.

A wonderful product. Package sent overseas and beautifully packed - everything in pristine condition. Fantastic quality - positively an heirloom.
Jaques London

Respuesta de Jaques London

Dear Jane,

Thank you so much for your lovely review! I will let everybody in the team here at Jaques know how pleased you are. Enjoy your Croquet Set!

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Great product and speedy delivery

I consider Jaques of London to be great manufacturer of high quality goods.
Jaques London

Respuesta de Jaques London

Dear Richard,

Thank you for your positive review. We are pleased to hear you are happy with your purchase.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Made in China

Made in China, designed in England - it was a bit disappointing
Jaques London

Respuesta de Jaques London

Dear Stefan,

Thank you for your message.
I have discussed your feedback with Mr Jaques who confirms some of our component parts are indeed made in China and in order to comply with current retail legislation we must mark packaging as such in accordance. Although certain parts of this set are made in China, they are in factories that we have an interest in and are, therefore, very tightly controlled to maintain excellent quality standards which we sincerely hope you are satisfied with.

If we can be of further assistance or if you have any queries, please do not hesitate to contact us.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Superb range, superb quality, something for everyone.

Jaques range of games and equipment are all made to the highest standards whether you choose the basic or super duper model. The games will give years of pleasure to two or three generations or more.
Jaques London

Respuesta de Jaques London

Dear Anthony,

What a fabulous review! Thank you so much for your comments, it is very much appreciated. We hope you enjoy your games.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Excellent quality and service

Product well made as advertised and delivered on time
Jaques London

Respuesta de Jaques London

Dear Sir

Thank you for your kind review. We are very glad to hear your are pleased with our products and service and hope we can be of service again in the future.

Yours faithfully

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Professional service/first class products/very prompt service

I found these beautiful items on the internet & wanted the skittles to take to Canada as a very British gift. I was not disappointed they are lovely items. Jaques were very good in communicating and were extremely prompt on delivery. I would not hesitate to recommend them.
Jaques London

Respuesta de Jaques London

Dear Sue,

Thank you for your lovely review. We hope the recipient enjoys playing Skittles!

With kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Great product and great customer service.

Excellent telephone advice backed up by an excellent product. The FD himself called me back to talk chess sets!
Jaques London

Respuesta de Jaques London

Dear Mark

Thank you for taking the time to give us your feedback. We are very pleased to hear you are happy with your Chess Set and our service. Do not hesitate to contact us if you need any help in the future.

Kind regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

An excellent quality game, ideal for the garden.

The putters are of a far better quality than I had imagined, the Roman numerals(depicting clock numbers) are smart and altogether an excellent quality product.
Jaques London

Respuesta de Jaques London

Dear Rodney,

Thank you very much for your review. We hope you enjoy playing with your Clock Golf Set!

Kind Regards

Tracy Bateson
Customer Service Manager
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Opinión de cliente confirmado

Easy to use, fast and efficient service!

Website was easy to navigate and the purchasing procedure was quick. Item arrived in very good time. Am a very happy customer
Jaques London

Respuesta de Jaques London

Dear Lucy,

Thank you for your feedback. We are pleased that you have enjoyed shopping with us. A happy customer makes us happy too!

Kind Regards

Tracy Bateson
Customer Service Manager

Jaques London Detalles

Acerca de esta empresa

Visita Jaques of London

Información de contacto

Escribir a gameon@jaques.co.uk
Llámenos al: 01732 500200
Estamos en House of Jaques, Fircroft Way, Kent
TN8 6EL Edenbridge
Reino Unido

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