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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process from start to finish was explained clearly by Patrick K. All my questions were answered so I understood what I was agreeing too. Patrick was both professional and easy to talk to. Never an... Ver más

Valorada con 5 estrellas sobre 5

Tom Daulton was our adviser and was very helpful throughout. We had problems with foam insulation but Tom kept us informed all the way through with regular updates and advise. We would highly recommen... Ver más

Valorada con 5 estrellas sobre 5

Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Asesor financiero

Escrito por la empresa

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The process from start to finish was…

The process from start to finish was explained clearly by Patrick K. All my questions were answered so I understood what I was agreeing too. Patrick was both professional and easy to talk to. Never any pressure to make a decision. I would definitely recommend Access Equity Release to my friends..... Thank you

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Equity Release

From initial contact to completion, Martin Wood was extremely helpful during the process of arranging equity release for us. He explained the product clearly and we would highly recommend him.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carolyn and Michael Want

Tom Daulton was our adviser and was very helpful throughout. We had problems with foam insulation but Tom kept us informed all the way through with regular updates and advise. We would highly recommend this company.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Equity release review very helpful

Just like to inform you, your colleague Justin has been very helpful and supportive regarding me accessing Equity release to help to buy a new property who's being very supportive. 11 out of 10 is being very helpful

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Tricia Bachelor was very professional and gave good clear understandable information. Would definitely recommend.

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and communication

From the initial enquiry to the completion today, funds received, a very professional service, with good communication and excellent customer service from Matin Wade. Thank you Martin for making the process so seamless

5 de mayo de 2026
Opinión espontánea
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Respuesta de Access Equity Release

I am pleased to see how the service that Martin provided really hit the mark Paul and the whole process of releasing money from your home was as easy as possible. We really appreciate your feedback

Valorada con 5 estrellas sobre 5

Excellent Service from Dean

Dean was excellent. He explained our options clearly and professionally. He kept in touch with us regularly throughout the whole process. Very pleased with the service we received.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Access Equity Release

It's great to read how much you appreciated the service Dean provided Teresa. Thank you for taking the time to let us know about the service you received and how clear and easy Dean made the whole process.

Valorada con 5 estrellas sobre 5

Trouble free process

Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the process which would have been daunting to say the least. I would have no hesitation in recommending his services to anyone.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for these very kind comments. I know Dean will really appreciate your feedback. A lot of our customers are concerned about the process, and what to expect, when they enquire about releasing equity from their home. It is great to see that Dean took all those fears away and the service he provided made the process one that you would recommend to others. What a great complement.

Valorada con 5 estrellas sobre 5

Service Review

The absolutely best service for my specialised needs. Justin searched for the right lender for me and gave reassurance that the process could take time. I could not be happier with the result.

8 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for your feedback Linda. It is great to read how Justin tailored his service to your specific needs and get the right result for you.

Valorada con 5 estrellas sobre 5

Our agent Nick Chessman explained the…

Our agent Nick Chessman explained the process in great detail and supported us throughout.

30 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for your feedback Robin and telling us how Nick provided you the support you needed throughout the process of releasing equity from your home.

Valorada con 5 estrellas sobre 5

I was looking ln to Equity Release for home improvements

I was looking ln to
Equity Release for a long time and couldn’t make the jump, I felt very anxious. I then spoke to Trisha Batchelor who explained it all in a way I could understand she was extremely helpful and calming talking me through everything and I have now completed
Thank you Trisha

3 de marzo de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for trusting us Diane and taking the time you needed to make sure it was right for you. This is a big step and it's important you get it right. I know Tricia would have been there for you every step of the way. I'm pleased you now know why it's right for you and you feel confident you've made the right decision.

Valorada con 5 estrellas sobre 5

Great professional service

Our advisor Jeff was very upfront with us about how the product and service worked. Everything was explained clearly and we were kept up to date with each step throughout the process. Very professional service.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for this review Sharon. It's great to hear how professional Jeff was throughout the process and how he made the whole experience easy and clear for you.

Valorada con 5 estrellas sobre 5

Dean Harrison

Dean made the process very easy for our needs, every thing was straightforward and he was only a phone call away. I would recommend this service for anyone who wants to release some money from there house, thanks for your help 👍

28 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for these comments Kevin. It's good to hear how easy Dean made the whole journey for you and that he was as accessible as you need. Thank you for the recommendation as well, that means a lot to us as that is one of the greatest complements you can pay us.

Valorada con 5 estrellas sobre 5

Highly Recommend

Where to start? Me & my family, had the absolute best experience from start to finish with Martin Wade.
Martin was extremely informative and persistently helpful towards us and throughout the all whole process, could not have asked for more from him really! Considering we knew nothing about this kind of thing - more the point finding these things extremely daunting, Martin gave us the full rundown on every bit of information, he were extremely polite and patient. No question went unanswered, If I could give more than 5 stars, I certainly would! Anyone considering Equity release and searching a qualified company then look no further, highly recommend - again Martin, we cannot thank you enough for your kindness, knowledge and desire to go above & beyond! Take care 🙂

23 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Your comments are incredibly kind Charlie. When i shared your feedback with Martin, he was very humbled. For a lot of our clients Equity Release isn't something that they understand before they talk to us so to get the feedback that you were felt so supported and Martin was there for you every step of the way is exactly what we stand for. It's great to hear the impact this has had for you.

Valorada con 5 estrellas sobre 5

Making complex things easy

Amanda at Access Equity Release arranged equity release for our house. She turned what can often be a complex and protracted process into a clear and straightforward one. She kept us informed (in language that we understand), and most importantly, handled everything for us. A proper white-glove financial service - highly recommended.

24 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for your comments Alex. I know Amanda is passionate about wanting all of her clients to understand what they are considering and getting the right result for them. To hear how much you appreciated her personal service and the way she does her job is brilliant. Thank you for sharing.

Valorada con 5 estrellas sobre 5

Simon and the team have provided us…

Simon and the team have provided us with a totally superb experience in this matter. Everything went extremely quickly and efficiently, with no major problemsencountered.
Well done to you and your team for a faultless experience.
Colin & Karen Shearman

27 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

So often people only see the impact their adviser has on the advice they get. What you have highlighted here Colin is that it really is a team effort and it's only by having a brilliant team at the beginning and end of the journey as well as having great stakeholders in solicitors and lenders can we do what we do. To see how you appreciated Simon and the whole team is really energising and means a lot to everyone involved. Thank you Colin.

Valorada con 5 estrellas sobre 5

Dean Harrison

Dean Harrison, the company staff I worked with was very knowledgeable, understanding and professional throughout. Overall, the level of service was excellent!

24 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for this feedback Sola. It's great to hear how you found the service Dean provided and that you felt it was so good.

Valorada con 5 estrellas sobre 5

NAYLOR THE WINNER…

We found Simon Naylor to be a very honest man, very dedicated and caring, as opposed to other companies we have tried in the past, who where cold towards us, not always truthful and never return messages, Simon was always available to us and very patient with our layman questions.
No question was too small for him to answer, and he slowly explained and repeated again if was needed, without losing his patience or getting upset.
He has a great sense of humour, very kind attitude, and he was always there for us as needed.

21 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for this feedback Isaac. Your comments really made me smile but also created a concern. Concern because at access Equity release we believe anyone who deals with us should be treated with respect, care, professionalism and honesty. To hear that you didn't get this before you came to us is not good news for our industry. I am really pleased that Simon, and the whole team provided that for you. You made me smile because you get the Naylor sense of humour! It's good that you saw the real Simon and you enjoyed the experience.

Valorada con 5 estrellas sobre 5

The level of service was excellent on…

The level of service was excellent on what was a complicated case. and we were kept informed all the time as to progress

15 de abril de 2026
Opinión espontánea
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Respuesta de Access Equity Release

Thank you for these comments Billy. We really appreciate the time you have taken to give us feedback on the service you received from us.

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