Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process from start to finish was explained clearly by Patrick K. All my questions were answered so I understood what I was agreeing too. Patrick was both professional and easy to talk to. Never an... Ver más

Valorada con 5 estrellas sobre 5

Tom Daulton was our adviser and was very helpful throughout. We had problems with foam insulation but Tom kept us informed all the way through with regular updates and advise. We would highly recommen... Ver más

Valorada con 5 estrellas sobre 5

Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Asesor financiero

Escrito por la empresa

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

From the start everything was explained…

From the start everything was explained clearly and the time frame it would take and each step that we would need to go through the solicitor that came to the house was very efficient our representative was easy to contact and kept us updated very good service all round

27 de enero de 2026
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for the review Gerald and for the feedback on how Nick helped you through the process of releasing equity from your home. It's good to hear that you found the service very good and we were able to help you achieve what you wanted.

Valorada con 5 estrellas sobre 5

Good advice no pressure talked me…

Good advice no pressure talked me through all the stages very professional kept me in the loop all the time open to any questions or queries very nice to deal with would recommend to anyone else looking for equity release

27 de enero de 2026
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for these comments Malcolm. I'm pleased to hear how much you appreciated the service that Dean and the team here provided you. Thank you for choosing Access Equity Release for your needs and recommending us as well. The greatest of complements.

Valorada con 5 estrellas sobre 5

Really good experience

Really good experience. Kept us informed through the process

26 de enero de 2026
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for your comments Veronica. I'm pleased to hear that the experience you recently received hit the mark for you.

Valorada con 5 estrellas sobre 5

Highly recommended

We couldn't have chosen a better service than was offered by Access Equity Release to advise us on the process to draw down funds for a necessary expend. From when we were first contacted by Geoff Riley he guided us through the whole process efficiently and effectively, answering all our questions clearly and honestly. He kept us informed of progress where appropriate right through to completion of the process. It was noticeable that he was concerned that both my wife and I were involved in all the phone calls and Teams conversations, each being able to ask questions or raise matters separately. This was something my wife said didn't always happen with other companies from past experience.

15 de enero de 2026
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for your comments Michael. It is great to hear how Jeff treated you as an individual throughout the whole process and made sure you were comfortable with what was happening every step of the way. It's great to hear how much our personal service is appreciated.

Valorada con 5 estrellas sobre 5

Martin Wade - Equity release

We were introduced to Martin Wade by a very reputable client of my husband.
If you need to do equity release, you are clearly not in your best place - and it takes some understanding.
Martin explained it to us time and time again - we must have driven him mad ! …
He managed to get us a very good deal - even when we were held up with a land registry issue -
The time it has taken to get this underway has shown us his integrity and popularity from every angle; finance (who have been very forbearing) - his conveyance lawyers (who have helped us out over months) and his very polite reception team. But he always made time to call us personally, however busy.
Martin Wade is a pragmatic, fair and sensible businessman.
What a bonus that he has a great sense of humour and real feel for difficult situations…
We could not recommend him more highly



10 de octubre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for letting us know about your experience when taking out your equity release mortgage and how Martin lived up to the recommendation made by your husband's client. It is great to hear how Martin really delivered for you and made the whole process personal and as smooth as possible for you. The greatest complement you can pay if to recommend our service to others. Your comments show how Martin is consistent yet personal in what he does and thank you for your recommendation.

Valorada con 5 estrellas sobre 5

Clear, Thorough and Empathetic

Our advisor, Dean Harrison, was extremely helpful at all stages of the process. No hard push, making all facts and figures clear and open to questions to ensure clarity of messaging throughout the process. Whilst equity release is a significant step to take, we felt Dean was acting with us and not selling us anything, showing great empathy and understanding.

8 de enero de 2026
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for the comments Tim. It is good to hear how Dean made sure you got what you needed and your needs and circumstances were the most important thing for him. as you say, equity release is a significant step and so providing that personal service and making sure you're happy with what you're doing is a must. Thanks for letting us know how well Dean did this.

Valorada con 5 estrellas sobre 5

We were looking into Equity release for…

We were looking into Equity release for some time and couldn't decide if it was for us until Patrick Keogh took the time to explain how it worked in terms that we could understand. No pushy selling of any product but clear facts (good and not so good) but gave us a clearer idea of how to handle our own situation, thank you Patrick

20 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for your comments Ian. It's great to hear how Patrick delivered for you and you were fully informed of what you were doing and how it met your needs

Valorada con 5 estrellas sobre 5

Would recommend

Patrick Keogh was so easy to deal with , very polite and supportive throughout the whole process.
We would definitely recommend him.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for taking the time to let us know about the service Patrick provided. It is great to hear how you would recommend his service jane - thank you.

Valorada con 5 estrellas sobre 5

Thank you Tricia Batchelor

Thank you Tricia Batchelor
I couldn’t of done this without you , nothing was to much trouble for her if I asked a hundred questions she had time for me , it’s a big thing to go through as you work all your life for your home as it’s so important that it’s dealt with understanding , support am that’s what I got 200% ,
Thank you
Denise

11 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for your comments Denise and the feedback you have provided on how Tricia has helped you. What we do, helping people use their assets to live the life they want, is a big responsibility so to hear how Tricia did this for you is brilliant. It's from feedback like this we can learn what really makes a difference and ensures we deal with every person who asks for our help with the respect and care they want/need. Thank you for choosing Access Equity Release and letting Tricia help you get the right result for you.

Valorada con 5 estrellas sobre 5

Can't recommend highly enough!

19 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for this Gibby. So much can be said in a few words and your comment means a lot to us. Thank you.

Valorada con 5 estrellas sobre 5

So efficient supportive and clear

Dean explained the whole process very clearly and and did a great job finding the best loan provider with best terms for me . He supported me through the whole process, and so everything was smooth efficient and quicker than i expected .

18 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for this review Rebecca and it's great to hear how Dean was there for you the whole way through the process. It's great when everything goes to plan and we're able to get you the money you need quickly, and in time for Christmas.

Valorada con 5 estrellas sobre 5

We found Martin extremely personable

We found Martin extremely personable, relatable & professional. He guided us gently through the whole equity release process & was very patient in dealing with our, sometimes, simplistic questions!

5 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for the comments Gavin. Believe me, there is no question that's a simplistic question. It's important to Martin and all of us at Access equity Release that you get all the information you need to be comfortable with the decisions you're making and confident that the recommendation meets your needs. It's good to hear how Martin did this in a way that made sense to you.

Valorada con 5 estrellas sobre 5

Martin Wade was introduced to us to…

Martin Wade was introduced to us to explore the equity release possibility on our home. We finally got our offer yesterday after several months of intervention from Martin, as our application was not straight forward, he worked tirelessly on our behalf and kept us updated at every turn. Cant recommend him more highly for his expertise in this field. He is also a very nice guy!

11 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for this feedback Claudia. Every person's needs are totally individual to them so hearing that Martin has been there for you throughout the application, ensuring you get the right result is great to hear. I know Martin always prides himself on the service that he provides and he is always there for his clients when they need him. Your words show how he does this and the impact his work has. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Excellent service with a sensitive customer-needs focussed approach

Access Equity Release (AER) responded to my online enquiry to Equity Release and my assigned contact Patrick Keogh was courteous, professional and sensitive to my needs and reasons for accessing funds. The process was carefully explained where no question was too trivial or complex. From the adminstrative staff, legal team and Patrick himself, every stage of the process has been explained and efficiently handled. They addressed any fears and concerns I had about equity release and ensured I understood and was happy at every stage. I would recommend AER to anyone considering this move and thank the team, particularly Patrick for supporting me through the process and speedy completion.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for this review and for the feedback you have given on how Patrick has looked after you throughout your application. For us, it's important that you know why equity release is seen as the right solution for you. To hear that Patrick looked after you so well and addressed all of your questions so you are comfortable and confident that this is the right thing for you is brilliant. Thanks again for the feedback

Valorada con 5 estrellas sobre 5

We looked into equity release

We looked into equity release, Darren Wherry was brilliant he talked us through the process and anything that needed clarification he would take the time to explain. He kept us well informed throughout.We are more than happy with this service and would recommend to our family and friends.
Thank you

8 de diciembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for your comments Clive and sharing how happy you are with the service that Darren has provided. Recommending us to people who matter to you is the biggest complement that we can ask for. Thank you for doing this for us.

Valorada con 5 estrellas sobre 5

Dean Harrison

Dean Harrison
The process and paperwork made very easy to follow, because at every step any questions or queries, we're answered promptly and easy to understand
A great job,and would recommend Dean to anyone.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for the comments Stewart and for sharing what a great job Dean has done for you. I'm pleased to hear how happy you are with the service you have received.

Valorada con 5 estrellas sobre 5

Would like to say a massive thank you…

Would like to say a massive thank you to Dean Harrison at Access Equity Release.
An excellent service from start to finish And I really cannot recommend Dean highly enough.
Dean is very knowledgeable with all things to do with equity release And was always there at the end of the phone to answer any of my questions.
He talked me through the process from start to finish,he explained everything in a way that was easy for me to understand. very clear and a very professional service. we had a few little hurdles along the way, but Dean never gave up and was able to achieve exactly what we wanted.
Would highly recommend this service, thank you Dean. You are amazing.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for your comments and sharing the impact Dean's work has had on you. Delivering a quality service is what we all stand for at Access Equity Release so to hear how well Dean does this is brilliant - thank you.

Valorada con 5 estrellas sobre 5

Excellent Service from start to finish

Excellent communication and correspondence throughout the whole process from Dean

20 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thanks for the review Nick and I'm pleased to hear how happy you are with the service that Dean has provided.

Valorada con 5 estrellas sobre 5

Equity release made simple

agent always replied to e-mails and phone calls quickly and efficiently and made me feel valued.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for the comments Richard. Every person's needs are unique to them and so it's important that all our advisers adapt to their customers' needs and make them feel valued. It's great to hear how we have done this for you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más