The process from start to finish was explained clearly by Patrick K. All my questions were answered so I understood what I was agreeing too. Patrick was both professional and easy to talk to. Never an... Ver más
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Consulta las opiniones de los clientes
Tom Daulton was our adviser and was very helpful throughout. We had problems with foam insulation but Tom kept us informed all the way through with regular updates and advise. We would highly recommen... Ver más
Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the... Ver más
La empresa ha respondido
We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.
Información de contacto
17 Marble Street, M2 3AW, Manchester, Reino Unido
- 0333 000 2097
- info@accessequityrelease.com
- accessequityrelease.com
Justin
Excellent service from start to finish, felt Justin was a friend as much as a broker. Very personal service.
15 de septiembre de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this Karen. What you have said really shows the value of the personalised service that Justin and all the advisers at Access Equity Release provides. Friends are there for you when you need them and that's exactly what we pride ourselves on. I know Justin will support you over the years to come.
Very Professional
I used Access Equity Release for my equity release process and found them to be very satisfactory and professional. In particular, Jeff Riley, the financial adviser handling my application, was extremely helpful and pleasant. He gave me the confidence necessary by answering all my questions in an easy to understand manner.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks very much for this review David. It is great to hear how the service that Jeff provided you gave you the confidence to get the right result for you. A real complement for Jeff.
put all of your cards on the table for the best service
From start to finish, we were super informed for both advantages and risks. Dean Harrison professionally guided us to the correct product for our requirements with the best efficiency for our needs. Never felt under pressure and was kept informed at all times.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks very much for this review and it's great to hear how happy you were with the service that Dean provided throughout the whole application process. It's important to us that we get the right result for all our clients and we do it in a way that's right for you. It's good that Dean hit that mark for you.
Dean Harrison handled our case in a…
Dean Harrison handled our case in a very professional manner, he chose the best product for us on the market, Dean was always easy to contact and email.
I would recommend him for any of your equity enquiries.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for these comments Joseph and for recommending Dean and Access Equity Release based on the experience that Dean provided. That's the biggest complement we can ask for and it's great to hear that Dean really looked after you from start to finish.
Justin was very helpful
Justin was very helpful and answered all my questions and was there if we needed him and kept me informed
2 de septiembre de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for taking the time to leave this review Robert and highlighting the way Justin ensured your mortgage went through as easily as possible. It's great to get this feedback, thank you.
I was very impressed with the guidance…
I was very impressed with the guidance and opportunities offered to me by Martin Wade. He carefully listened to our needs and came up with a perfect solution. Highly recommend him.
29 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
thank you for this review Bryony and for recommending Martin and his services. I know he provides himself on the way he tailors his approach and comes up with the best solution for his clients. I'm chuffed to read how he did this for you.
GARRIE EYLEY was our choice to ask…
GARRIE EYLEY was our choice to ask advice on this tricky enterprise. He explained in great detail the pros and cons of taking Equity out of our property. He dealt with all our question with expertise and was very honest with his answers. We were on a very tight schedule and everything was done to make what could have been a nightmare process run smoothly and quickly. We would recommend him 100%
12 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for you kind comments Sue. It is great to hear how Garrie did everything needed to get the right result in the right timescales so you got the mortgage you needed. It really shows the impact that Garrie's person service has.
Dean Harrison explained procedures and…
Dean Harrison explained procedures and processes clearly and simply. He had excellent communication skills and was very eager to help in any way. He did not rush through points but gave us time to ask questions...a very professional, diligent and concise person who was clearly an excellent communicator and very knowledgeable.
27 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for your comments Adele and I know Dean will be made up with your feedback. It is great to read how Dean uses his expert knowledge to made the whole process personal and clear so you understand why the solution recommended is the right one for you.
Equity release
Gabriella Mitchell, our broker, did a fantastic job in explaining everything in a simple, easy to understand way. The whole process was relatively straight forward and completed in about 8 weeks.
Gabriella even went out of her way (whilst on holiday I must add) to ensure a last minute technical hitch was resolved. Certainly over and above expectations.
All in all very happy with the process and service
27 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for these comments Malcolm and I'm pleased we managed to get your mortgage completed this week for you. It is brilliant to here how Gabriella has been there for you the whole way through and helped you get the right mortgage to fit your needs. Being there and supporting you effectively is one of the key tests of excellent service. It's great that you felt this happened from start to finish.
Thank you for your effort and patience…
Thank you for the effort and patience you put into what I think must have been the worst conveyancing of a property I ever experienced or heard of!
There were points in the process when I seriously considered giving up on the whole thing, but you were always so calm and positive that it reassured me that I could get through it. And I did!
15 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this review Wendy. One of the things we always pride ourselves on is being there when you need us. Being able to take away some of the stress when getting your mortgage is what we're here for. I'm pleased we managed to do this for you and you've got the right result for you in the end.
Equity Release experience
My Equity Release Journy has just been completed. I cannot thank Tricia Batchelor enough. If it wasn't for her expert experience guiding me through every challenge we cane across and with her explaining in detail the right steps to take. I dont think without Tricia Batchelors help and understanding I could not have managed this. Thank you so much.
25 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this review Gill and I'm chuffed to see how Tricia has been there for you every step of the way so you got what you wanted. That's what personal service is all about. I know Tricia and all the advisers at Access Equity Release treat every client as an individual and want to be there for you when you need us. It's great to see what this means in reality.
From the very start Dean was helpful…
From the very start Dean was helpful understanding and professional, never anything but truthful and honest he made what could have been a difficult process go smoothly from start to finish, the advice he gave us was always in our best interests and after a decision was made he followed all the steps to make from start to end go smoothly.
I would recommend him and his company without any hesitation and thank him for all his help in this process
22 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this review Mr Glover and your kind words about the service you received from Dean. Making the whole experience of getting and equity release as easy and as smooth as possible is what we pride ourselves on. Thanks for letting us know that we did this for you and for recommending Dean and Access Equity release to your friends and family. That means a lot.
Extremely satisfied client.
Wanting to release some capital from my house, Jeff Riley at Access Equity Release came highly recommended.
The process from start to finish was carried out most professionally and efficiently. Jeff explained the procedure in detail always taking time to determine that I had understood the implications involved. Arranged phone calls were always prompt and I was kept informed regularly of progress.
Added to all of the above, Jeff’s personable kind disposition was such a pleasant bonus and I am truly grateful for his excellent service. I have no hesitation in recommending Access Equity Release. Elizabeth Collins
25 de julio de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks very much for this review Elizabeth. It was brilliant to read about your experience and how well Jeff looked after you from start through to you getting your mortgage. I know he prides himself on the service he provides which is why he is so highly regarded. It was great to see that you got the full 'Jeff experience' and thank you for recommending Access Equity Release to others. That's the biggest complement of them all.
Excellent All-round
We found Access, and in particular Garrie, extremely helpful, friendly and professional throughout. He clearly understood our reasons for Equity Release, walked us through the whole process. Answered any questions and queries All the solicitors were arranged via Access. It was simple and hassel free
16 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this review Jackie and the feedback you've provided on how you found the equity release process and the way Garrie guided you through it. Our goal is to provide the best possible service and take the hassle away so you can enjoy doing the things that give you the most pleasure. It was great to hear that Garrie did exactly that - thanks for letting us know.
A successful outcome
Have just completed on our equity release. We were guided through every aspect of the process by Tricia Batchelor, whose knowledge, expertise and reassurance made the process a great deal easier, guiding us through to a successful conclusion. Thank you Tricia!
12 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this review Bruce and taking the time to tell us of your experience releasing equity from your home and how Tricia made this whole exercise easier for you. It's great to hear how she has used her experience and knowledge to get the right result for you and give you the confidence to know that you've got the right result for you.
Equity Release made easy
Just about to complete my Equity Release. I have been helped considerably by Tricia Batchelor who has guided me seamlessly through the whole process and throughout fully understood my requirements. She listens rather than imposing her thoughts and has made it a pleasure rather than chore. Many thanks
12 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Congratulations Denis, I'm delighted to hear that you're just about to get the funds from your equity release application and that Tricia has made the whole application process so personal for you. It's great to hear that everything has gone smoothly and you have enjoyed it. Thank you for taking time to let us know about how you are feeling.
listen hear there's guy called Justin…
listen hear there's guy called Justin of ache brilliant from begging to end and after there all time with queerys absolutely the best no hesitation in using Justin again
1 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for letting us know how impressed you were with the service that Justin provided you Justin and that you were so impressed you wouldn't hesitate recommending his service to others. That's the best complement you can pay. Thank you.
Jeff Riley was completely professional…
Jeff Riley was completely professional from first phone call to seeing process through to the very end, answered all questions clearly and plainly,was available at all time even replying to emails when he wasn't in the office a consumute professional from start to finish wouldn't hesitate to use him again or recommend him to anybody
7 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks very much for this review David and it's great to read how Jeff provided such a good service for you. We really want to be there for our clients when they need us and Jeff has demonstrated how we do that. It's great to see that our actions match our promises. Thank you.
Good service
Good service, except the person who came to get me to sign the papers before completion didn't tell me that the transfer would cost me 40 pounds. Professional misconduct?
26 de julio de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thank you for this review Robert and for letting us know that a fee hasn't been highlighted to you in a timely way. I will explore this with the legal representatives that support our clients are given all the information they need about fees and any other costs at the right time. I was pleased to read that you found the service that Garrie provided you hit the mark for you and we've been able to help you secure the right mortgage for you.
Outstanding Equity Release co.
Jeff Riley, the equity release advisor, was highly professional and a pleasure to deal with. Very efficient and dealt with queries and questions very quickly and helpfully.and with a huge amount of patience . Would highly recommend the company and Jeff to anyone interested in equity release.
5 de agosto de 2025
Opinión espontánea
Respuesta de Access Equity Release
Thanks for this glowing review Cliff and I'm pleased that Jeff and all of the team have supported you so well through the mortgage journey. At Access Equity Release we really do appreciate you taking time to let us know how we did
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