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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process from start to finish was explained clearly by Patrick K. All my questions were answered so I understood what I was agreeing too. Patrick was both professional and easy to talk to. Never an... Ver más

Valorada con 5 estrellas sobre 5

Tom Daulton was our adviser and was very helpful throughout. We had problems with foam insulation but Tom kept us informed all the way through with regular updates and advise. We would highly recommen... Ver más

Valorada con 5 estrellas sobre 5

Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Asesor financiero

Escrito por la empresa

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

We wish to express our thanks to Access Equity Release particularly David Parkinson, who is a total professional, very knowledgeable offering a friendly and non-judgmental service. We would have no hesitation in recommending both to anyone considering equity release.

17 de enero de 2024
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Hi Denise, thank you for this wonderful review. I'm glad David was able to help you in a friendly manner. We look forward to working with you again in the future!
Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

Above and beyond, wonderful service !!!!

Our representative Mr Charles Brookes went above and beyond to ensure our experience with Access Equity Release was as smooth and stress free as possible .We were always kept fully up to date , with the knowledge that any queries would be answered by a quick phone call . Charles was not the sort to be beaten by a problem and would always find a solution

9 de enero de 2024
Opinión espontánea
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Respuesta de Access Equity Release

Hi Doug, thank you so much for this review. It means a lot to Charles and the team at AER. We look forward to assisting you again in the future!
Kind regards, The AER Team

Valorada con 5 estrellas sobre 5

Exceptional service

The service provided by Martyn Lewis of Access Equity Release was exceptional. We were able to understand everything about the product advised and the transaction was handled very efficiently.

We would not hesitate to recommend Martyn in future.

4 de enero de 2024
Opinión espontánea
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Respuesta de Access Equity Release

Hi Turkan, thank you for taking the time to leave this review. I'm pleased Martyn was able to guide you in the right direction leaving you with a positive outcome. We look forward to welcoming you back in the future! Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

So Friendly & Helpful

Access Equity Release made everything so simple. Stephen Floodgate is so knowledgeable and helpful, nothing is too much bother for him, he even made friends with our dog (who doesn't like men!)
I would definitely recommend using this company & especially Stephen

14 de noviembre de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Hi Denise, thank you for taking the time to post this review and for using our service. Stephen and the rest of the team look forward to being of assistance once again in the future.
Kind regards, The AER Team

Valorada con 5 estrellas sobre 5

Liz has been wonderful 🙂 there for any…

Liz has been wonderful 🙂 there for any questions I needed to ask ! Basically replied instantly to keep things flowing and not just interested in getting her commission but also very excited for myself to pursue my new venture . Thank you Liz . Kind regards Linda 🙂

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi Linda, thank you for taking the time to post this review and for using our service. Liz and the rest of the team look forward to being of assistance once again in the future.
Kind regards, The AER Team

Valorada con 5 estrellas sobre 5

Complicated to us but very straightforward for Garrie

Our needs were not at all straightforward to us but Garrie E made us feel like they were and everything he did was extremely smooth running and relatively fast. Thank you Garrie very much for taking everything in your stride and sorting out our needs.

4 de diciembre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi! thank you for taking the time to leave us a review. It is very much appreciated! Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

Many Thanks.

We would like to give thanks Charles Brookes as he guided us throughout every stage of the process with ease & clarity.There was no sales talk just helpfulness & explanations.
Everything was double explained & the whole experience was pain free.
Would have no hesitation in recommending to anyone else.

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Thank you so much for the review. I am pleased that you liked Charles and we look forward to being of assistance once again in the future.

Valorada con 5 estrellas sobre 5

Stephen helped us enormously

Stephen Floodgate helped us enormously, he explained everything in terms that were easy for us to understand, he was open and honest and recommended services that were in our best interests. We would definitely recommend anyone thinking of equity release to speak to him first

18 de octubre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi Petra, thank you so much for taking the time to leave us a review. It means a lot to our team! We look forward to working with you again in the future! Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

This was not a straight forward equity…

This was not a straight forward equity deal. This was to get funds to buy my ex partners share of the house.
Tom (TDA) was EXTREMELY helpful right from the start. His patience and guidance in helping me deal with problems caused by my ex partner went above and beyond and took many months to finally complete, the delays being caused by my ex partner.
I would not hesitate to recommend TDA to anyone exploring equity release.
Thank you very much TDA

8 de septiembre de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Hi Mr Berry, thank you for taking the time to share your experience with Trustpilot. We look forward to being able to help you in the future.
Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

Recently an Equity Release was…

Recently an Equity Release was Successfully Concluded in Respect of my Own Property in the Lake District . . . Liz Hayes who was the Lead with this Arrangement Proved to be an Outstanding Professional with an Amazingly Good Manner . . . both with myself as well Dealing with the Protocols, Paperwork and Phone Calls necessary with such Actions!! . . . Two things stood out in my Contact with this Exemplary Professional Lady . . . Action and Efficiency . . . I cannot Recommend Liz Hayes and her Team Highly enough . . . from a Very Satisfied Client Harold Benson.

30 de octubre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi Harold,
Thank you for taking the time to leave a review!
I'm pleased everything went smoothly for you.
We look forward to assisting you in the future.

Kind regards,
The AER Team

Valorada con 4 estrellas sobre 5

TB explained everything with clarity

TB explained everything with clarity, she was friendly and we were always able to make contact with questions and queries. Excellent service from TB.

17 de julio de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Hi Douglas, thank you for taking the time to leave us a review. It is very much appreciated! Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

An absolute pleasure in dealing with…

An absolute pleasure in dealing with this service easy and friendly many thanks Stephen Floodgate thanks again Richard

31 de octubre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi Richard, thank you so much for taking the time to leave us a review. It means a lot to our team! We look forward to working with you again in the future! Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

Simple really !

Simple really, our advisor Charles Brooks explained every part of the process and stuck with us throughout. Nothing was left to chance , everything explained and seen through , complete clarity .

16 de octubre de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Hi Mr Penson, thank you for taking the time to leave a review! We really appreciate your feedback and look forward to working with you again in the future.
Kind regards, The AER Team.

Valorada con 5 estrellas sobre 5

Martyn Lewis assisted and advised us…

Martyn Lewis assisted and advised us every step of the way through the whole process. he is extremely knowledgeable and was very patient during some stressful conversations we had with him. he is a very nice gentleman and i would highly recommend him any time, we can't thank him enough.

23 de junio de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for taking the time to post this review and for using our service. Martyn and the rest of the team look forward to being of assistance once again in the future.

Valorada con 5 estrellas sobre 5

Tricia Batchelor was our advisor

Tricia Batchelor was our advisor, she explained what was happening all the way through, we didn’t have to worry about a thing , the whole process was very quick and are now able to do the things we couldn’t do before and enjoy life .

13 de agosto de 2023
Opinión espontánea
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Respuesta de Access Equity Release

Thank you so much for the review. I am pleased that you liked Tricia and we look forward to being of assistance once again in the future.

Valorada con 5 estrellas sobre 5

Above and beyond

After trying 2 or 3 well known equity release advisers, all of who were unable to help us, we were literally on the point of giving up. However, my wife and I decided one final try and contacted Access Equity Release and met with their representative Tom Dalton who was absolutely brilliant and he managed to achieve what the others had failed to do and enabled my wife and I to achieve our dreams. I could only describe his contribution as "above and beyond". Ann & Stuart.

1 de agosto de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Dear Ann and Stuart. Thank you very much for taking the time to post this review. We pride ourselves on delivering a great service and it is always nice to hear when we get it right.

Valorada con 5 estrellas sobre 5

Cannot fault Martyn Lewis from equity…

Cannot fault Martyn Lewis from equity Release work and commitment to your needs. He is professional and patient, a real gentleman who cares, keeping us updated with each stage of the process
Thank you Martyn

21 de agosto de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Firstly, thank you for posting this review and of course for using our service. Martyn and the rest of the team look forward to being of assistance in the future.

Valorada con 5 estrellas sobre 5

all the people we dealt with have…

all the people we dealt with have been excellent to deal with especially janine , tricia , eve and others .

31 de julio de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for taking the time to post this review. The whole AER team look forward to being of assistance once again in due course.

Valorada con 5 estrellas sobre 5

Tricia Batchlor

Tricia Batchlor has been so very knowledgeable and professional in finding me a product that suits my needs .She has worked relentlessly to help me and I feel confident in my final decision.This is the second time Tricia has advised me and I will certainly use her and the company again in the future.A very friendly person and I would recommend her .

14 de agosto de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Thank you for the review and for using our service for a 2nd time. We are delighted to have been able to help. Tricia and the rest of the team look forward to being of assistance in the future.

Valorada con 5 estrellas sobre 5

Charles Brookes Access Equity Release

Charles Brookes of Access Equity Release provided a competent and friendly service to me in the search for the best equity release package for my circimstances - which he sensitively understood - and was always willing to take supplementary questions in what is a very complex undertaking.

4 de junio de 2023
Opinión espontánea
Logotipo de Access Equity Release

Respuesta de Access Equity Release

Hi Tereasa, thank you for your very kind review. We hope to be able to continue to support you in the future.
Kind regards,
The YMD Team.

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