Very well layed out wed site, wide range of sizes to choose from perfect place shop for good quality work wear, easy payment fast delivery service, would highly recommend.
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Consulta las opiniones de los clientes
Warehouse Coats (Navy blue cotton+polyester). Generally satisfactory but missing a slot by the lower pockets (so that the wearer can access trouser pockets with out opening or pulling up the coat)... Ver más
La empresa ha respondido
Alexandra workwear has always been a trusted site for me over the years. Providing exceptional quality and hard wearing items for nursing care specifically.Cheers guys!
La empresa ha respondido
Material is a bit rough but after a few washes it softens a little. Need to make the unform more true to size for women as most of us have curves. Other than that, it's a reasonable price and arrived... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Alexandra has been designing and manufacturing garments since 1854. From the part we played in the development of women’s workwear at the start of the 20th Century, right through to the development of modern protective workwear and suiting for just about every sector and business in the UK, to the solutions we now offer to millions of wearers across the world, Alexandra has remained true to our core principles - quality, good design and reliable service.
FREE delivery on all orders over £85 (ex vat)
30 Day Returns
All products manufactured by Alexandra. Established in 1854 - That’s 170+ years of expertise
Información de contacto
Alexandra House, Thornbury, BS35 2NT, Reino Unido
- 0333 600 1111
- customercare@alexandra.co.uk
- alexandra.co.uk
3,8
Muy bueno
11 mil opiniones
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I made x2 separate orders
I made x2 separate orders. Went to website looking for my orders and found that both orders had been cancelled. No communication. I have also had to persue them and i am still awaiting a refund of £94 .
19 de febrero de 2026
Respuesta de Alexandra
Good Morning Sian
Thank you for taking your time to leave a review , we appreciate all feedback. Please accept our full apologies that your order was cancelled on the website with money being taken. I have reached out by email regarding this issue.
Kind Regards
Alexandra customer care team.
Easy to order great product quick…
Easy to order great product quick delivery would order again
18 de febrero de 2026
Respuesta de Alexandra
Good Morning Margaret
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the ease of ordering , fast delivery , its great to hear you will order from us again.
Kind Regards
Alexandra customer care team.
Perfection
16 de febrero de 2026
Respuesta de Alexandra
Good Morning Keith
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased of the perfection of your service and order.
Kind Regards
Alexandra customer care team.
I ordered a 24 and I am not a 24 but it was soo tight
Their sizes are ridiculous.
Far too small from what you ask for .
Their returns policy is very complicated.
Never order from them again
15 de febrero de 2026
Respuesta de Alexandra
Good Morning Adele
Thank you for taking your time to reach out and leave a review, we appreciate all feed back, Please accept our full apologies that the garments were not the size as you expected along with the returns being complicated. I have reached out by phone and email regarding this.
Kind Regards
Alexandra customer care team.
Easy to order and superfast delivery.
Easy to order and superfast delivery.
Excellent quality, as usual.
Many thanks.
15 de febrero de 2026
Respuesta de Alexandra
Good Morning Robert
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the ease of ordering , fast delivery and excellent quality.
Kind Regards
Alexandra customer care team.
Excellent service
Excellent service, great value for money, tunics are good quality and wash well and keep there shape
10 de febrero de 2026
Respuesta de Alexandra
Good Morning Fiona
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the excellent service you received and are pleased with your tunics.
Kind Regards
Alexandra customer care team.
I have not received my delivery up to…
I have not received my delivery up to now. They didn’t even send me a receipt to confirm my purchase yet they took the money off the account. Most websites confirm payment as soon as you place an order. So iam still waiting for my delivery and this has affected my schedule
12 de febrero de 2026
Respuesta de Alexandra
Good Morning Fifi
Thank you for taking your time to reach out and leave a review, we appreciate all feed back, Please accept our full apologies for the issues you have received regarding your order, as per telephone conversation this has been followed up with an email.
Kind Regards
Alexandra customer care team.
The overalls were just what I wanted
11 de febrero de 2026
Respuesta de Alexandra
Good Morning Timothy
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear the overalls were just what you wanted.
Kind Regards
Alexandra customer care team.
Poor information regarding delivery
Poor information regarding delivery, delivered to the wrong address, incorrect amounts sent e.g. said 2 in pack but contained 1, confusing answers to direct questions.
11 de febrero de 2026
Respuesta de Alexandra
Good Morning Mr Taylor
Thank you for taking your time to reach out and leave a review, we appreciate all feed back, Please accept our full apologies for the issues you have received regarding your order, as per telephone conversation this has been followed up with an email.
Kind Regards
Alexandra customer care team.
Good
Good, quick service, notified how my order is going, when its dispatched, and when its been delivered.
Only slight is that Customer service emails don't always get answered if you have a query, you have to resort to phoning to get an answer!
10 de febrero de 2026
Respuesta de Alexandra
Good Morning Nicky
Thank you for taking your time to leave a review , we appreciate your feedback and value your custom. We are please to hear of the good service you have received regarding your order. Thank you for the feedback regarding the customer service emails, this is something we will look into.
Kind Regards
Alexandra customer care team.
Lovely work tops good quality and fast…
Lovely work tops good quality and fast delivery
10 de febrero de 2026
Respuesta de Alexandra
Good Morning Hayley
Thank you for taking your time to leave a 5* Review, we appreciate your feedback and value your custom. We are so pleased to hear of fast delivery you have received and the quality of the work tops.
Many Thanks
Alexandra customer care team
Great service
Great service , Great products.
Simple web site yo use and quick delivery
9 de febrero de 2026
Respuesta de Alexandra
Good Morning
Thank you for taking your time to leave a 5* Review, we appreciate your feedback and value your custom. We are so pleased to hear of the great service you have received and the ease of use with our website.
Many Thanks
Alexandra customer care team
Placed an order
Placed an order, 3 items didnt turn up, 6 were the wrong size. Ive had to arrange twice now to return items. Days between email responses. Will avoid using them in future.
12 de febrero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Morning, Thank you for taking your time to leave a review , we appreciate all feedback. Were so sorry to hear of the issues you have had with your order being incorrect along with the returns process, this must have been a very frustrating experience..
To enable me to look into this further please can you advise on the information that has been requested, I will then be in touch regarding this.
Kind Regards
Alexandra customer care team.
I've purchased alexandra work wear for…
I've purchased alexandra work wear for years. I've worked in hospitals and been a care assistant for 20 plus years too. The style, delivery of items is second to none. Personally I wouldn't purchase from anyone else. Who else gives fantastic service, very quick delivery and every pair of trousers have lasted me 3 years. Oh and there price never breaks the bank. 💯 % recommend to family and friends 🧡
1 de febrero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Morning Tracy
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the excellent service you have received, thank you so much for recommending Alexandra.
Kind Regards
Alexandra customer care team.
I have an account and I am trying to…
I have an account and I am trying to buy items but everytime i i try to pay it says order has failed.. this has never happen before, what am i doing wrong?
22 de enero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Morning
Thank you for taking your time to leave a review, we appreciate all feedback. I'm sorry to hear you are having problems placing an order, there may be a few things we can advise on to fix this.
To enable us to help you further, please can you advise on the information that has been requested, we can then look into this for you and hopefully fix the issue.
Many thanks
Alexandra customer care team.
If I could
If I could, I'd rate them zero stars. Navigating their return and refund process is incredibly frustrating. Communication is nearly impossible, as they don't answer emails. On the rare occasion you do reach someone, they're quite unhelpful and impolite.
19 de enero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Morning, Thank you for taking your time to leave a review, we appreciate all feedback, please accept our full apologies for the issues you have received with the process of your refund, along with the struggle on communication.
I would really like to look into this and get this resolved for you if not already. Please can you advise on the requested information that has been sent.
Many Thanks
Alexandra customer care team
Loves this companies workwear
Loves this companies workwear, particularly the concealed waist work trousers as they are so comfortable to wear and also have an elastic stretch to the waist, highly recommend 😊
25 de agosto de 2025
Respuesta de Alexandra
Good Afternoon
Thank you for taking your time to leave us a 5* review, we appreciate your feedback and value your custom. We are pleased to hear you love our work wear and would recommend us.
Kind Regards
Alexandra customer care team
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Awful experience, ordered 2 sets of scrubs in August, eventually got them delivered in November and returned as did not like the quality.
Have lost track of the number of emails and phone calls I have made and still no refund. Awful customer service, would never use this company again. Beware.
And if anyone from Alexandra is reading, please give me my money back.
5 de enero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Morning
Thank you for taking the time to leave us a review, we really appreciate your feedback and custom.
We are very sorry to hear about your experience with getting a refund along with the amount of times you have needed to contact us.
We are struggling to locate your order or account details from your review, so have requested further information on your review if you can please provide this, I will be able to locate your details and arrange for the refund to be made.
Kind regards,
Alexandra Customer Service
Bad returns/customer service
I ordered some uniform that ended up being not needed, and wanted to return the items per their returns policy. The DHL service used to return the items was not good at all, it took 3 attempts to get the items actually picked up. Then once the items eventually got returned I got refunded just over half the amount of money I had spent, after 3 months total waiting. The opening hours for their customer service are limited, meaning my only option is to call during my working hours (not usually an option as I work in healthcare), or to wait up to 10 days for an email response. I am writing this as I have just received my refund, which is not enough, and their customer service line is closed until next week. Poor service and I wouldn't recommend to anyone.
1 de enero de 2026
Opinión espontánea
Respuesta de Alexandra
Good Afternoon
Thank you for taking your time to leave a review, we appreciate all feedback.
Please accept our full apologies for the issues you have received with failed collections of your order along with the other issues regarding delayed Reponses and not fully refunded.
We really want to get this rectified for you, please can you advise on the information of your order that has been requested.
Kind Regards
Alexandra customer care team
Terrible returns process
I am writing to express my frustration regarding the ongoing issues with the DHL collection for my parcel. Your team initially booked a collection from the address B1 3BF, yet DHL never arrived. This has been rebooked several times and I have waited several weeks for the collection to take place and even contacted DHL directly, where I was reassured that someone would come to collect the package. Unfortunately, no collection ever happened. Due to the continued delay, I became extremely frustrated and decided to drop off the package myself at a nearby DHL e-commerce store. I have attached the proof of receipt as confirmation via email. However, despite this step, there is still no update or sign of progress on the collection. This delay has caused significant inconvenience, and I kindly request urgent clarification and resolution on this matter. Please come up with a better resolution. I am also extremely dissatisfied with the delay in your responses via email and your online chat it awful. The only current response I do get from your company is that you can schedule another collection booking which is completely not helpful as I have been so patient waiting for a parcel to be collected when it doesn’t get collected.
14 de noviembre de 2025
Opinión espontánea
Respuesta de Alexandra
Good Morning
Thank you for taking the time to leave us a review, we really appreciate your feedback and custom.
We are very sorry to hear about your experience with the returns process and we really want to get this resolved for you.
We are struggling to locate your order or account details from your review, so have requested further information on your review.
Kind regards,
Alexandra Customer Service
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