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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent quality.Exactly as described.I ordered the item in 2 more colours following delivery of the first item.I will definitely be placing more orders and regularly.Also very quick delivery after o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot rate this company anymore if I tried! I’ve recommended it to so many people! Even abroad! The items I currently have are the Maddie shirt in navy, Maya shirt in jeans blue, ligia shirt in Frenc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased the Marlowe shirt from them and I'm absolutely obsessed!! The shirt is gorgeous, the construction and finishing is very well done, the design is unique but not over the top so I c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Bought a knitted jumper for £75 only to find it on Temu later for around £10 which means the shop applies a criminal +650% markup. Disgusting. And the quality is also extremely low (as you would e... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Escrito por la empresa

NOT affiliated in any way with: CHARLIE LONDON - CHARLIELONDON - CHARLYLONDON https://uk.trustpilot.com/review/charlylondon.com ______________________________________________ We are 100% UK Based | Fast Customer Service | UK Customer Support 0203 576 5419 | Easy Returns | Trusted Reviews | Established 2008 | estore@charli.co.uk


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Quality , value for money & quick delivery

Excellent quality.Exactly as described.I ordered the item in 2 more colours following delivery of the first item.I will definitely be placing more orders and regularly.Also very quick delivery after order placed.Many thanks Kim (Cheshire)

30 de abril de 2026
Opinión espontánea
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Respuesta de Charli

Hi Kim, Thank you so much for your lovely review!

We truly appreciate you taking the time to share your experience with us

Warm regards,
Julie Customer Care Team

Valorada con 5 estrellas sobre 5

Great Maia top and skirt

The Maia top and skirt I bought are great! Nice quality and a good fit. Have not yet worn or washed so don’t know how well they will keep their shape, but I am pleased so far with the lovely drapey look and feel.

I’m a UK10 and the size S fits well.

Delivery was a tiny bit slower than I had hoped but arrived in 4 days with no problems.

11 de abril de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely feedback. We’re so pleased to hear that you’re enjoying your Maia top and skirt and that you’re happy with the quality, fit, and beautiful drape.


Warm regards,
Julie | Customer Care Team

Valorada con 5 estrellas sobre 5

Fabulous brand

Always quick delivery, well packed easy to order, just a fabulous brand

9 de abril de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your wonderful feedback. It’s so lovely to hear that you find our ordering process easy and that your deliveries arrive quickly and well packaged. Your kind words about the brand truly mean a lot to us.

Warm regards,
Julie Customer Care Team

Valorada con 5 estrellas sobre 5

Beautiful Twin Set

My items are lovely quality, the colour is beautiful . I can wear the pieces together or separately. I have two of these now in terracotta and black.

3 de abril de 2026
Opinión espontánea
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Respuesta de Charli

Thank you for your sweet feedback, we’re so pleased you’re enjoying your pieces from Charli! We’re delighted to hear. 💕

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Such a great place to shop my items…

Such a great place to shop my items arrived absolutely gorgeous the material is so so soft comfy stunning Selina cotton set come on weather warm up can’t wait to wear it thanks so much 😘

24 de marzo de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely feedback, we’re so pleased you’re enjoying your pieces from Charli! The Selina cotton set is such a beautiful choice, and we’re delighted to hear how soft and comfortable it feels. We hope the warmer weather arrives soon so you can enjoy wearing it. 💕

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Great quality

Great quality, style and price

20 de marzo de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely feedback! It’s wonderful to hear that our quality and style continue to impress.

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

I love the Erin reversible sweater and…

I love the Erin reversible sweater and now have it in two colors. Very cute and cozy. Love that the ties can be worn in the front or back. Nicely made. When the third color is available in my size, I will purchase that one too. Highly recommend.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your wonderful feedback. We’re so pleased to hear how much you love the Erin reversible sweater, it’s actually one of our bestsellers and a favourite with many of our customers. It’s great to know you’re enjoying the versatility of wearing the ties both front and back.

Kind regards,
Julie
Charli Team

Valorada con 5 estrellas sobre 5

Love Charlie!

Recently bought a lovely jumper from Charlie
Charlie is a great company - speedy delivery, easy returns and great customer service.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely review. We're glad to hear your feedback!

Kind regards,
The Charli Team

Valorada con 5 estrellas sobre 5

Quickly delivered to me,,,

Quickly delivered to me,,,, lovely items and will definitely be buying more and they are not overpriced. Excellent 👍

16 de febrero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely feedback. We’re so pleased you’re enjoying your pieces and we look forward to welcoming you back again soon.

Kind regards,
The Charli Team

Valorada con 5 estrellas sobre 5

Highly recommend this brand

Great quality clothing delivered earlier than expected

3 de febrero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your recommendation, it really means a great deal to us. We truly appreciate your support and are so pleased you’ve had a positive experience with the brand.

Warm regards,
Charli Customer Care Team

Valorada con 5 estrellas sobre 5

Items match online photos

Just received my second Charli order and am happy with my purchase. First time I ordered I was not as pleased with the quality of some items as they did not match photos, but this time all is great. From ordering to delivery it took about 10 days which I find good considering UK to Gernany takes much longer now after brexit.

21 de enero de 2026
Opinión espontánea
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Respuesta de Charli

We’re pleased to hear that you’re happy with your latest purchase and that everything met your expectations this time. We also appreciate your honest feedback regarding your previous order — comments like this help us continue to improve both our product imagery and quality consistency.

Thank you again for giving us another opportunity, and we truly appreciate your support.

Warm regards,
Julie
Charli Customer Care Team

Valorada con 5 estrellas sobre 5

Prompt shipping

Prompt shipping. Love the top! Will definitely order from them again!

21 de enero de 2026
Opinión espontánea
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Respuesta de Charli

We’re so pleased to hear you love the top and we look forward to welcoming you back again soon.

Thank you so much for your lovely feedback.

Warm regards,
Charli Customer Care Team

Valorada con 5 estrellas sobre 5

Great quality great fit

Always a gamble on line but the quality of this dress was great and it was a perfect fit . Design is good too … easy to look both casual or dressy a very versatile addition to my wardrobe.

18 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your thoughtful review. We’re so pleased to hear that the dress fit perfectly. It’s wonderful to know it’s become a great addition to your wardrobe.

Warm regards,
Julie Customer Care Team

Valorada con 4 estrellas sobre 5

Quick delivery and easy returns

Unfortunately the item I ordered didn’t fit me, but I did appreciate the quick delivery and easy returns process.

13 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you for sharing your feedback. While we’re sorry to hear the item wasn’t quite right for you, we’re pleased that you found the delivery quick and the returns process easy. We really appreciate you taking the time to let us know.

Warm regards,
Julie Customer Care Team

Valorada con 5 estrellas sobre 5

Bought yet another sweater!!!!

Bought loads of sweaters from Charli over the years. They wash well and retain their appearance. Lovely colours! Love all of them. Easy website, prompt delivery.
Highly recommend!

6 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your wonderful feedback. We’re so pleased to hear that you’ve enjoyed our communication, delivery, and products, it truly means a lot to us.

We appreciate you taking the time to share your experience. 💕

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Loved this jumper

Loved this jumper, great quality and prompt delivery.

7 de enero de 2026
Opinión espontánea
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Respuesta de Charli

We’re so pleased that you love your jumper and that it arrived promptly. Your support truly means a lot to us.

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Another great purchase

Another great purchase from this amazing brand..quality and style

2 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your lovely feedback! It’s wonderful to hear that you’re enjoying your purchase and that our quality and style continue to impress.

Warm regards,
Julie
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Five star rating

Helpful and good serve - Daniella happy to help.

Just a point I love the styles that Charlie do but some of the one size only are a little on the big size and so perhaps there could be an option of two sizes. one slightly smaller option. this refers to jumpers.

1 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Thank you so much for your kind words and five-star rating! I’m so glad I could help and that you had a positive experience with us. It really means a lot to hear your feedback.

Warm regards,
Daniella
Charli | Customer Care Team

Valorada con 5 estrellas sobre 5

Loved this sweater

Loved this sweater
Fits well on size 14
Has got shape. Shorter at the front and longer at the back which suits me when I wear it with my satin skirt.
Looks smart and dressy but casual at the same time
Really pleased with it

5 de enero de 2026
Opinión espontánea
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Respuesta de Charli

Hi Jo, thank you so much, we’re so glad to hear you loved your sweater! We really appreciate you taking the time to share your feedback.

Warm regards,
Julie
Charli | Customer Care Team

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