Excellent quality.Exactly as described.I ordered the item in 2 more colours following delivery of the first item.I will definitely be placing more orders and regularly.Also very quick delivery after o... Ver más
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Excellent quality.Exactly as described.I ordered the item in 2 more colours following delivery of the first item.I will definitely be placing more orders and regularly.Also very quick delivery after o... Ver más
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Cannot rate this company anymore if I tried! I’ve recommended it to so many people! Even abroad! The items I currently have are the Maddie shirt in navy, Maya shirt in jeans blue, ligia shirt in Frenc... Ver más
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I recently purchased the Marlowe shirt from them and I'm absolutely obsessed!! The shirt is gorgeous, the construction and finishing is very well done, the design is unique but not over the top so I c... Ver más
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Bought a knitted jumper for £75 only to find it on Temu later for around £10 which means the shop applies a criminal +650% markup. Disgusting. And the quality is also extremely low (as you would e... Ver más
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NOT affiliated in any way with: CHARLIE LONDON - CHARLIELONDON - CHARLYLONDON https://uk.trustpilot.com/review/charlylondon.com ______________________________________________ We are 100% UK Based | Fast Customer Service | UK Customer Support 0203 576 5419 | Easy Returns | Trusted Reviews | Established 2008 | estore@charli.co.uk
Building One, Textile House, Cline Road, N11 2LX, London, Reino Unido
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This was the first time i have bought from Charli London and I have to say my experience was brilliant from start to finish! The products are of very high quality i will certainly purchase again 10 out of 10!!

Respuesta de Charli
Excellent quality and stylish clothing. Customer service is also second to none.

Respuesta de Charli
Delighted with my purchases. Good quality and styling. Good standard of packaging and delivery.

Respuesta de Charli
Bought the Alma co ord set. After wearing twice holes appeared in the skirt and both skirt and jumper have bobbled. Contacted customer service with date of purchase and photos of the holes in skirt.
The reply I got was it was wear and tear so no exchange or refund despite explaining I had hardly worn since buying in Dec ‘23.
Having read their website they are proud of their sustainability through the materials they use! I have an outfit having worn twice which is now fit for the bin, neither sustainable nor value for money.
Awful products and worse customer service.
1)Your cashmere travel wraps are of good quality.
2)However I miss the GIFT PACKING IN A WHITE BOX that you used to have. Please bring the WHITE GIFT BOXES back. To some of us PRESENTATION matters, and we are prepared to pay for such gift packing

Respuesta de Charli
Garment nicely packaged, love the shade of pink, delivered in a timely manner

Respuesta de Charli
Absolutely awful customer service - stay away! Clothes are mediocre. Awful shopping experience & aftercare. Stay away!
It's a solid 4
Customer service is good, but not perfect, i tried to call the store 12 times and no one answered. But I finally reached them by email, Camilla is very nice and attentive.
i ordered Alexa asymmetric jumper in moonbeam, it's pretty but doesn't look like 120fr i spent on it, It's clear polyester, to me it looks like a towel, I'll just use it as a home clothes but still pretty, i recommend to buy it if you're from London, better check by yourself and it would be easier to send back, for me sadly It's too expensive to do that.
I'm pretty sure this store have a lot of better items, I could give it another try if not the delivery
I have always been happy with my purchases from Charli and all deliveries have gone smoothly. This time was different in that I had a major and frustrating delay receiving the package. This was not the fault of Charli rather the EU country where I was receiving. I musst say that Camilla in customer service is the best representative that I have dealt with in years. SHe was professional and diligent in getting this to a happy conclusion! Thank you Camilla!
Beautiful product , soft and well fitting
Love all the items I ordered - gorgeous material, brilliant price, sizing excellent - can’t wait for more items to be added to website.
Lovely jumper, excellent quality nice, soft material does not irritate the skin, good overall fit keeps me cosy and warm on the colder days very happy with my purchase
I'm a UK10-12 slight oversized look but not too much
Quick delivery ,easy no hassel returns ,great styles, so soft, love everything
I ordered two jumpers and a shirt which were delivered super quickly, thank you. The quality is excellent and the colours accurately shown on line. The jumpers are beautifully soft and comfortable to wear (after I had removed the very scratchy labels at the back neck!). I’d have liked them a couple of inches longer really but I’ve layered them with longer shirts and they are work well like that. I’m looking at more items.
I really like the D**r inspired print this company do, and can’t really find it anywhere else. I bought a dress 2 years ago in this print and the strap was coming away. Had to fix it myself due to stock issues. I have worn it a lot but quality not great. Have just bought a shirt in the same print and the material is thin, it will be good for holidays but again not great quality for the price. Finally I have one of their £45 long cardigans. Much looser knit than I was expecting but I liked the length of it. Sadly I have now found it elsewhere at a fraction of the cost. Charli have an interesting selection of clothes but on the whole I find them overpriced for the quality.
Beautiful jumper and very pretty colour
I love charli clothing
Can’t wait for my next purchase

Respuesta de Charli
I am in love with every item received from Charli! Great quality and lovely fit.

Respuesta de Charli
Lovely products - such soft fabric and a really versatile knit. Well priced, prompt delivery. Love Charli stuff!

Respuesta de Charli
I rarely write reviews but after two recent purchases, I felt I should comment on how impressed I am! I bought a dress and co-ord set in my first order and can’t believe how the one size fits so well. The items are so comfy and I’ve had lovely compliments about the colours.
Within days, I made a second order and again I’m impressed - fast delivery, lovely items and great value for money.
My new favourite retailer : )

Respuesta de Charli
Lovely clothes, good communication about an out of stock item. Quick shipping

Respuesta de Charli
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