Excellent quality.Exactly as described.I ordered the item in 2 more colours following delivery of the first item.I will definitely be placing more orders and regularly.Also very quick delivery after o... Ver más
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Consulta las opiniones de los clientes
Cannot rate this company anymore if I tried! I’ve recommended it to so many people! Even abroad! The items I currently have are the Maddie shirt in navy, Maya shirt in jeans blue, ligia shirt in Frenc... Ver más
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I recently purchased the Marlowe shirt from them and I'm absolutely obsessed!! The shirt is gorgeous, the construction and finishing is very well done, the design is unique but not over the top so I c... Ver más
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Bought a knitted jumper for £75 only to find it on Temu later for around £10 which means the shop applies a criminal +650% markup. Disgusting. And the quality is also extremely low (as you would e... Ver más
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Información sobre la empresa
Escrito por la empresa
NOT affiliated in any way with: CHARLIE LONDON - CHARLIELONDON - CHARLYLONDON https://uk.trustpilot.com/review/charlylondon.com ______________________________________________ We are 100% UK Based | Fast Customer Service | UK Customer Support 0203 576 5419 | Easy Returns | Trusted Reviews | Established 2008 | estore@charli.co.uk
Información de contacto
Building One, Textile House, Cline Road, N11 2LX, London, Reino Unido
- +44 (0) 2035765419
- estore@charli.co.uk
- charli.com
4,1
Muy bueno
159 opiniones
Ha contestado el 100% de las opiniones negativas
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Too scratchy
I was very disappointed as the description said the garment was soft but I thought it was rough and scratchy.
I have sensitive skin so I had to return it.
There were a couple of pulls on the garment but these could easily be pushed through to the back.
Nice style and beautiful colour (purple) but sadly it had to be returned.
29 de octubre de 2022
Respuesta de Charli
Hi Elen,
Thank you for leaving this review! your opinion is really valuable for us to improve and create a better customer experience.
We are truly sorry to hear that your Charli item wasn't what you expected. We hope you can give us another try in the future. If any need any help, please, do not hesitate to contact us at estore@charli.com :)
Have a lovely day!
- Charli Team
Terrible quality
Terrible quality, terrible customer service. Charlie’s responses to public complaints are grossly inaccurate representations of what occurred. But the amount of other similar experiences speaks for itself. AVOID
13 de octubre de 2022
Respuesta de Charli
Hello Kate
We did try and find a solution with you but it seemed as if nothing we proposed was satisfactory
In this case, a team member sent an email to you with solutions like a pre-paid return label or a refund for your purchase.
Please do not hesitate to contact at +44 (0) 208 440 1321 or at estore@charli.co.uk so we can maybe try again to find a way to put things right.
Have a nice day!
- Charli Team
New favourite shop!
I have found my new favourite place for knitwear! I have now bought 3 different items, all arrived super quick and I just love the colours, style and material of all 3 of them. I have also returned one item as I wasn't keen on the colour and I was refunded super fast with no issues. Will be buying again soon!
10 de octubre de 2022
Respuesta de Charli
Hello Danni,
Thank you for your lovely feedback. We are so glad that you had such a great experience with us and that you love your new Charli items! 🥰
See you soon ❤️
A beautiful sweater
My sweater is lovely, great value for money. Delivered within a few days. I will definitely shop again
5 de octubre de 2022
Respuesta de Charli
Hey Julie,
Thank you for your nice words! We're happy to know you had a great experience with us and are enjoying your sweater ✨
See you soon ❤️
Respuesta de Charli
Hey Gloria,
Thank you for taking the time to leave us this kind review. We're so glad you liked your new sweater!
I hope to see you shopping with us again very soon 😊
Have a lovely day ❤️
paid for 48hr delivery
paid for 48hr delivery, 3 working days later, still no sign (which is actually 5 days later as it was a weekend and Royal mail does work on a weekend).
4 de octubre de 2022
Respuesta de Charli
Hello Stu,
Thanks a lot for coming back to us.
We're truly sorry for the shipping delay. Unfortunately the current Royal Mail industrial action taking place in these months might have delay your shipment.
The order is due for delivery today, you can track the package with the link received by email when ordering the product :) Don't forget to check your junk mail if you can't find it.
If you still need us, please don't hesitate to get back to us at estore@charli.com
Thanks so much for your patience.
Have a lovely day,
Excellent selection and service
Excellent selection and service, Fast delivery, beautiful jumpers!
3 de octubre de 2022
Respuesta de Charli
Hello Tara
Many thanks for this review ❤️ We are really happy you are enjoying our new selection of sweaters!
Have a lovely day!
Vivenne Sweater Dress
Vivenne Sweater Dress
I ordered this and the quality and level of service is fabulous.
26 de septiembre de 2022
Respuesta de Charli
Hello Jayne,
So many thanks for this review ❤️
Have a lovely day !
Love shopping at Charli
Love Charli! Great quality clothing and elevated essentials for everyday. Highly recommend their oversized shirts and camis. Delivery is speedy and customer service has always been very helpful when I’ve called. Definitely recommend !
1 de septiembre de 2022
Opinión espontánea
Respuesta de Charli
Hi Sonya,
Thanks a lot for this feedback! So glad you are enjoying our shirts collection.
Wish you a lovely day ❤️
I love my charli
I love my charli lace pieces. They’re so comfortable and easy to wear- dress up or down. Love the feel and fit. Great brand and I will definitely be back for more ❤️
17 de septiembre de 2022
Opinión espontánea
Respuesta de Charli
Hi RS,
Thank you for your lovely message!
We are so happy to see that you love your new purchase and that our products match and fulfil your expectations!
Wish you a lovely day ❤️
Love this brand
Beautifully made shirt. I love it! Will definitely be buying more from this amazing brand. Excellent quick service as well!
7 de septiembre de 2022
Opinión espontánea
Respuesta de Charli
Hello Kirsty,
Thank you for taking the time to share your experience with us ❤️
We are so glad to read that you found the perfect shirt in our collection!
Have a lovely day and see you soon :)
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