I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Ver más
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Consulta las opiniones de los clientes
Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Ver más
La empresa ha respondido
FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the... Ver más
La empresa ha respondido
I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now... Ver más
Información sobre la empresa
Escrito por la empresa
We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.
Información de contacto
London, Reino Unido
- 02045711728
- james@ella.co
- ella.co
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
James and Ella… first class👍🏻
Every interaction with James and Ella is always positive. Lauren is a credit to the company and is always willing to help and offer advice.

Respuesta de James & Ella
Best dog food we have found
Our dogs, one of whom is a very fussy eater, love the food and the treats, it’s so easy to order and delivery is fast and reliable.

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The best option for my babies!
The food is high quality and provides great nutrition. Additionally, the service has no equal, so I know I can trust and depend on them.

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The kibble and raw dog food is…excellent. Easy to store and feed
The kibble and raw dog food is expensive but you feel your doing the best for your dog. My dog has anal gland issues, which is why I decided to try this food. Art the time of writing i don't know whether this has improved by switching food but I'm hopeful

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How lovely to receive an email asking…
How lovely to receive an email asking if I was satisfied with the company and its service.
Delivery is consistently reliable.

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Excellent
Excellent quality food that my dog still loves years later and excellent customer service

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Rafa Approved Din Dins
Rafa loves the food and eats it every time!
New non-chicken flavour is great
Love the special edition seasonal flavoured treats
And the best customer service!!

Respuesta de James & Ella
Experience of using J&E.
Comprehensive, easy to navigate website. Good range of choices. Ordering system is great and I've had no problems with getting supplies. Most importantly, the dog loves his food and his digestion is settled and stable. Plan to continue.

Respuesta de James & Ella
My pugs have lost weight and look younger
My pugs love the freeze dried raw and cold pressed foods. They are as convenient to use as dried kibble, but better quality. Both dogs have lost weight and look younger, which has been noticed by many dog-owning friends, who have ordered for their own dogs.

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Fabulous support and great food that my…
Fabulous support and great food that my dog is thriving on after discovering he is allergic to so many foods.

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Good quality dog food for a fussy eater…
Good quality dog food for a fussy eater with a sensitive stomach.

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High quality food which is very easy to feed
Superb customer service. The food is absolutely excellent. A follow up call with a canine nutritionist was extremely helpful. The treats are such good value too and of excellent quality and contain no fillers or rubbish. My dogs are very happy indeed!

Respuesta de James & Ella
My dog Ted absolutely loves your treats…
My dog Ted absolutely loves your treats — they never fail to get his tail wagging! The quality is always consistent, deliveries are quick, and the service feels really personal and caring.
It’s lovely to see how excited he gets when the box arrives. Thank you for such a great product and service — we wouldn’t go anywhere else! 🐾
— Ted (and his human) 🐶💛

Respuesta de James & Ella

Respuesta de James & Ella
James & Ella make amazing raw food
James & Ella is an amazing company. I really wanted to feed my dog raw food but had so many concerns about it that I didn’t to it. Then I found J&E compressed raw food which offers all the benefits without the downside and it is amazing. My dog loves it and I haven’t found anything similar anywhere else. The customer service is excellent as well.

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Fantastic dog food
Fantastic dog food - I was looking for a high protein food for my old dogs who were experiencing stomach and bowel problems and the change to this food was amazing - would recommend to everyone - even use the kibble as treats it’s that tasty - I use the kibble and freeze dried chicken and also order beef treats. Have been a customer for a year now and wouldn’t change a thing

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Our Cockerspaniel love’s James & Ella…
Our Cockerspaniel love’s James & Ella dog food . He used to get bad tummy , on other brands,since changing we have had no issues 🌺

Respuesta de James & Ella
This is the best dog food for my…
This is the best dog food for my Maltese. She is very fussy and gets an upset tummy with loads of food. Ella & co freeze dried raw is the answer. Healthy and happy dog now!

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Worst company to deal with and the…
Worst company to deal with and the merchandise is cheap

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First food my puppy has loved
First food my puppy has loved, she gets really excited when the bag comes out and their customer service is excellent. Would highly recommend if you want to go down the raw route but can't face the raw meat in your freezer / fridge. Happy customers!

Respuesta de James & Ella
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