James & Ella Opiniones 933

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Ver más

Valorada con 5 estrellas sobre 5

Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. Tienda de alimentos para animales
  3. Tienda de suministros para mascotas

Escrito por la empresa

We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

933 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

My dog had always been fussy but he's a fan

My dog has always been fussy but he lives his Beef James & Ella and I know he's getting something healthy and hearty inside him

11 de diciembre de 2024
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Respuesta de James & Ella

Thank you for your kind review! We're so glad to hear that your fussy pup loves his James & Ella diet! If you ever need any advice or have questions about our products, we’re always here to help!

Valorada con 5 estrellas sobre 5

Great service

Great service plenty notice for when we will receive the order
My puppy loves the food too

9 de diciembre de 2024
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Respuesta de James & Ella

Great to hear Libby! Thank you for your review

Valorada con 5 estrellas sobre 5

Recommended

Received on time and as described. My chihuahua loves it and it helped settle his stomach (I think we had been feeding him the same brand of food for too long time, so he was starting to develop intolerances).

8 de diciembre de 2024
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Respuesta de James & Ella

Thank you for your lovely review! We're so pleased to hear that your chihuahua is enjoying the food and that it has helped settle his stomach 😊

Valorada con 5 estrellas sobre 5

Great company

Really efficient, friendly and reliable service! I love the flexibility too if I need to delay my subscription delivery eg. If i will be away on holiday etc.

6 de diciembre de 2024
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Respuesta de James & Ella

Thanks so much for your review Laura!

Valorada con 5 estrellas sobre 5

Perfect in all respects

Perfect in all respects. Ordering, delivery and never anything left after feeding in dog bowl!

6 de diciembre de 2024
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Respuesta de James & Ella

Amazing to hear Phillip! Thank you for your review

Valorada con 5 estrellas sobre 5

Great service

Great service, easy to order and amend delivery times. Always kept updated with payment and delivery, thus making it easier to adjust your order.

20 de diciembre de 2024
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Respuesta de James & Ella

Thanks so much for your review!

Valorada con 5 estrellas sobre 5

Two years of

My dogs have been eating this food for a couple of years. You provide the age, breed and weight of your dog and they calculate the meal size needed. You can adjust this, as I have done, if for instance you want use it mixed with wet food. The food plan is easy to amend should you wish to change delivery dates for example, and they keep you well informed with reminders of when the next payment will be taken and deliveries made. When I have contacted the company with queries they have replied promptly and helpfully, and I feel they have a genuine interest and passion for the doggy customers and their owners. In addition to this, my dogs love the food and haven had a bad tummy since starting it!

5 de diciembre de 2024
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Respuesta de James & Ella

Thank you so much for your kind words Melanie! We're thrilled to hear that your dogs are loving the food and that it's helped keep their tummies happy. If you ever need anything or have any more questions, don’t hesitate to reach out 😊

Valorada con 5 estrellas sobre 5

German Shepherd - fussy sensitive tummy

I have a fussy German shepherd and have tried many food products, this is the only food she enjoys, I mix a little wet food (tripe) but she will eat it happily on its own. When she was a puppy she had a parasite and has always suffered with a sensitive tummy. I add a probiotic and some Pumpkin powder to her breakfast and she is doing really well with solid poos.

6 de diciembre de 2024
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Respuesta de James & Ella

Thank you for sharing your experience! We're so glad to hear that your German Shepherd is enjoying the food and that it's working well for her sensitive tummy. It sounds like you've found the perfect combination for her! If you ever need any further advice or have more questions, feel free to get in touch 💙

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful. Concerned for the dogs.
Both my dogs love it. Charlie licks both bowls extremely clean.

5 de diciembre de 2024
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Respuesta de James & Ella

This is great to hear! Thank you for your lovely review!

Valorada con 5 estrellas sobre 5

Absolutely fabulous

Absolutely fabulous! Really quick delivery, super speedy and well package! Simply fabulous products, my 4 dogs love the treats and full off goodness! Utterly fabulous products all at reasonable prices, prices that won’t dint a hole in your wallet and so perfect for my doggies!

13 de noviembre de 2024
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Respuesta de James & Ella

We're so pleased to hear this Simon! Thank you for your review

Valorada con 5 estrellas sobre 5

Cold-pressed chicken kibble!!

The regular updates on when the order is expected is very helpful.
Our dog loves his chicken kibble, we are reassured that it has no unwanted extras in it! He has been having this kibble since he came into our lives.
He likes the treats too, ordering is very easy.

18 de noviembre de 2024
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Respuesta de James & Ella

Thank you for your lovely review Monica!

Valorada con 5 estrellas sobre 5

Always on time for the next delivery

Always on time for the next delivery. Never need to prompt.
Food just right for our dog - no more upset stomach.
No hassel.

18 de noviembre de 2024
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Respuesta de James & Ella

Amazing news Deborah, thank you for your review!

Valorada con 5 estrellas sobre 5

This is a top quality dog food made in…

This is a top quality dog food made in small batches so you can’t buy great big bags of it. My dog loves the freeze dried beef. Also trying the Kibble and Raw but she is a toy breed and not too keen on the size of the kibble.

15 de noviembre de 2024
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Respuesta de James & Ella

Thank you for your kind review! We're so glad your dog loves the Freeze-Dried Beef. We completely understand that kibble size can sometimes be a bit much for smaller breeds. If you ever need any advice on adjusting portions or trying a different texture, please don't hesitate to get in touch!

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