If I could give no stars at this point, I would. Been a member (Originally T&C Federal) since childhood. Ridiculous overdraft fees, hard to get a loan at a decent interest rate. When you go through... Ver más
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Consulta las opiniones de los clientes
They used to be a lot better. ATM ate my card the day before Memorial Day. So I couldn’t get ahold of them for 2 days. The people atvcommerce branch were great and got me back into my card. Got my mon... Ver más
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I've worked in banking for 9 years and for three banks in that time at various levels.. And I'll say that I've never seen such an unorganized financial institution in my life. Absolutely the worst len... Ver más
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My experience of Genisys CU has always been positive in terms of efficiency and personal touch. Greeted with a smile and kindness. Two traits sadly missing in today's business world. Having helps... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
At Genisys Credit Union, we think you should love your financial institution. When you bank with Genisys, we know you will! Here at Genisys, we are owned by our members so we are focused on providing outstanding service and value. Each and every day we are guided by our company values to be Trustworthy, People-Focused, and to provide Quality Service. We exist to serve our members’ interests, not stockholders. Genisys consistently leads several “best credit union” lists in the communities we serve in Michigan, Minnesota, and Pennsylvania. This recognition is based on the products and service we provide. In addition, we are ranked among the nation’s top credit unions for safety and soundness.
Información de contacto
2100 Executive Hills Blvd, 48326, Auburn Hills
- 248-322-9800
- marketing@genisyscu.org
- genisyscu.org
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 24 horas
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Great people to deal with.
I went to Genisys to check on a consolidation loan because they have the loan on my truck. I not only got the consolidation loan to pay off high interest obligations but they also financed a new motorcycle. Even with the new loans my monthly debt was significantly reduced. Peter at the branch in Eagan MN is very professional and very knowledgeable. He was very easy to deal with and had everything finalized very quickly. Quite simply, great people and a great place to do business with.

Respuesta de Genisys Credit Union
Convenient location-amazingly friendly…
Convenient location-amazingly friendly tellers-adequate communication
Lois at the Chesterfield office has…
Lois at the Chesterfield office has always been kind and extremely helpful.
They are always responsive and helpful
They are always responsive and helpful. I've had issues they helped me resolve very quickly and easily.
CLio Mi has the best staff
Clio Mi has the best staff. This is what a credit union is suppose to be. Keep up the great work.
2025 And things aren't what they use to be.
App and website features have changed…
Overall satisfied. Great mortgage rate. Somewhat easy online banking. App and website features have changed twice since joining. Some features are no longer available (example: seeing pending/upcoming bill pay transactions in transaction list).
Anytime I've had a question or problem…
Anytime I've had a question or problem they are always there to help. More then once. I've never had a problem with any of the employees .they are always friendly to.
Excellent experience
Excellent experience. Friendly and helpful staff.
Anything I need taken care of it is…
Anything I need taken care of it is done in a very quick and timely manner. Always courteous and friendly staff. Keep up the great work
NICE .A++.GREAT CREDIT UNION.
Excellent customer service and great…
Excellent customer service and great staff.
Hands down the best...
Everyone from every location in Michigan so far is Awesome. We have been members for over 10 years to the Commerce Twp branch and absolutely love the service and attention given to us!
Thank you!
i would give minus star if it was an…
i would give minus star if it was an option. Costumer service associates do not know what they are doing. they can not even evaluate their own information to make transaction
I would recommemend all my friends
Friendly service every time
I’m very satisfied
I’m very satisfied. Easy to work with, always polite and helpful staff, mobile app is great. The only thing I would like to do is be able to print from mobile app when needed.
I have been helped and treated very…
I have been helped and treated very well every time I come into the credit union and I really appreciate it.
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