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GJW Direct  Opiniones 2433

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helen was absolutely professional as always Debbie is also exactly the same. That’s exactly why I keep coming back Well done to a great team Regards. Chris Duff

Valorada con 2 estrellas sobre 5

Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Ver más

Valorada con 5 estrellas sobre 5

I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Ver más

Valorada con 5 estrellas sobre 5

a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin

Información sobre la empresa

  1. Aseguradora
  2. Compañía de seguros

Sobre GJW Direct

Escrito por la empresa

GJW Direct has specialised in insuring vessels for over 200 years.

Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.

We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.

At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Start your UK boat insurance quote online, today

Escrito por la empresa

GJW Direct offers cover for multiple vessel types
Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.

Información de contacto

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 39% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Good cover at a reasonable price…

They provide a good level of cover at a reasonable price. As with all insurances I believe premiums should go down for loyal customers.

16 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Happy with GJW

Sensible cover level and premium, decent website, easy renewal

18 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

Efficient and friendly but getting spendy!

I was reminded in good time about my renewal and I have always found GJW easy to deal with when needed.
Why not 5 stars? I found the website especially difficult to use to effect my renewal this time atound and a premium uplift of some 30% was a bit hard to swallow!!

17 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Good service by GJW

Good service, simple to renew on website, not complicated policy

18 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Ease of renewal and great service in…

Ease of renewal and great service in last year

18 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

GJW Direct made the whole process of…

GJW Direct made the whole process of renewing the policy straight forward and easy to understand.

15 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

have been insuring with company for 9…

have been insuring with company for 9 years, always very happy with service and communications. would highly recommend.

17 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

have used before and am completely…

have used before and am completely satisfied with the service provided

15 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Quick and efficient renewal

17 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 1 estrellas sobre 5

Used illegal drip pricing, if paying monthly.

I pay my policy monthly. The website announced the policy price, but failed to advise that paying monthly would cost extra, which was NOT included in the price quoted until the very end of the process. I believe that this is a form of illegal drip-pricing, for which the BSM has recently paid a large fine! The website was incredibly clunky and painful to use, constantly forcing you to re-enter Username, Password and Verification codes.

16 de abril de 2026
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Respuesta de GJW Direct

Hi Stephen

When you go online to renew your policy, it will provide two options. One to pay in full and another to pay monthly. Our monthly instalments are provided by a third party credit provider and so interest will be charged on these.
As you were previously not on an automatic renewal basis, this is why it displays both options so you can then choose how you wish to pay.

If you choose to pay in full, there are no additional costs to what was quoted. The additional costs are interest for paying monthly through a credit agreement and not for the insurance policy.

I hope this clarifies everything for you.

Kind Regards
The GJW Team

Valorada con 5 estrellas sobre 5

Easy to apply for the insurance

Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.

16 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Easy to understand.

16 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 3 estrellas sobre 5

The 'edit' button online failed to…

The 'edit' button online failed to allow me to change my telephone number from my home landline, to my mobile. I tried twice. Pretty annoying.

15 de abril de 2026
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Respuesta de GJW Direct

Hi Bryan

I am sorry to hear this. I hope this is now resolved for you but if you still need help please contact us by clicking 'contact' at www.gjwdirect.com

Kind Regards
The GJW team

Valorada con 5 estrellas sobre 5

Easy and fast .

13 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Returning Customer

I have been a returning customer of GJW Direct for a couple of years now and have had always found that they offer a competitive priced marine insurance quote. Their website is easy to navigate and fairly intuitive. The policy documents on line are not cumbersome to read or understand and because of this you can confidently make a decision when choosing the insurance cover.

13 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Always very easy to renew the policy

Always very easy to renew the policy. The premium has risen, but what price hasn't.
Over all, very pleased with servicebprovided by GJW Direct.

6 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Service

Service is very good

12 de abril de 2026
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Respuesta de GJW Direct

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 3 estrellas sobre 5

A very expected experience

It was simply an experience I would expect. Nothing remarkable, aside from it taking 24 hours to resolve a simple renewal, no other feedback.

14 de abril de 2026
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Respuesta de GJW Direct

Hi Ian

Thank you for your feedback.

I can see you have now renewed your policy for another year.

Kind Regards
The GJW Team

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