Helen was absolutely professional as always Debbie is also exactly the same. That’s exactly why I keep coming back Well done to a great team Regards. Chris Duff
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Consulta las opiniones de los clientes
Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Ver más
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Ver más
a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin
Información sobre la empresa
Sobre GJW Direct
Escrito por la empresa
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Escrito por la empresa
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Información de contacto
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Reino Unido
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 39% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to manage and renew
A policy with GJW direct is easy to manage and renew on line.
22 de abril de 2026
Straight forward and quick
20 de abril de 2026
Efficient at providing renewal…
Efficient at providing renewal reminder and cost is competitive until you opt to pay monthly.
20 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Was great feedback regards questions I…
Was great feedback regards questions I had and the service was fantastic
21 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Frustrating login
Your website threw me out every time I wanted to navigate to a different field. It asked me to verify my details and then made me login in again to check them. This happened on 5 separate occasions before I could complete my transaction.
21 de abril de 2026
Respuesta de GJW Direct
Hi Paul
I am sorry to hear this.
I am glad you were able to get this resolved but if there is anything we can help with in future please don't hesitate to contact us.
Kind Regards
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Ive been using gjw for a number of…
Ive been using gjw for a number of years, even tho they have merged etc renewing is always an easy task
21 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
First used GJW around 2006 for jet skis…
First used GJW around 2006 for jet skis and more recently power boats and recently upgraded to a sailing yacht.
Great company to deal with.
18 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de GJW Direct
Hi Alistair
I can see you have renewed your policy online, however if there is something we can help with please do get in touch with us at www.gjwdirect.com and click 'contact'.
Kind Regards
The GJW Team
It is such a straight forward procedure.
18 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fairly simple but way too many…
Fairly simple but way too many documents and small print. a 15 character password, really.
20 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good price and my boat did not require …
Good price and my boat did not require survey
20 de abril de 2026
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Test the website with someone not…
Test the website with someone not familiar with it to renew insurance
It was not too bad but could be easier
19 de abril de 2026
Respuesta de GJW Direct
Hi Michael
Thank you for your feedback, we take it all on board.
If you would like to let us know how we could make the website better, please don't hesitate to contact us.
Kind Regards
I find your website difficult to…
I find your website difficult to navigate. I used to have multi boat cover which has been discontinued. Therefore i need to renew several policies at one time. It is not obvious which boat is covered by which policy from the front of rhe dashboard. Then i can only renew one at a time and following renewal i am automatically logged off and then have go through 2 stage authentication. I have now gone through this process twice and am losing the will to live.
19 de abril de 2026
Respuesta de GJW Direct
Hi Alan
I am sorry to hear this.
We have recently changed how we do our policies for policyholders with multiple boats and I am sorry to hear this does not work for you.
I will pass your feedback on to the relevant team as we do take all feedback on board.
Kind Regards
The GJW Team
Respuesta de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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