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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Ver más

Valorada con 5 estrellas sobre 5

These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Ver más

Valorada con 5 estrellas sobre 5

Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Ver más

Valorada con 2 estrellas sobre 5

Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Gestión y promoción musical

Escrito por la empresa

The all-in-one independent music ecosystem.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

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Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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Valorada con 1 estrellas sobre 5

This thread consists of fake reviews

This thread consists of fake reviews. I would not trust the IndieMassive because in their FAQ they indicated that they deliver music to YouTube content ID, but in reality this service does not work, and they also do not deliver to some of the other DSPs they indicated. Even after contacting them they did not update the information. They have one of the worst sales analytics that I have ever seen, one might say that it is almost non-existent. They promised to fix it in a couple of weeks, but six months later nothing has changed

1 de septiembre de 2023
Logotipo de IndieMassive

Respuesta de IndieMassive

Hi there,

Thank you for taking the time to leave a review.
To start, our FAQ states that we deliver your fingerprints to YouTube CID, but we do not collect YouTube CID revenue for you. This requires a considerable amount of effort from a distribution company to do, which is why many charge a significant fee for this service while collecting the revenue is very easy for you to do yourself which also saves you considerable expenses as well.

Regarding our distribution targets, two deals we had were removed due to international conflicts that prevented business with the countries that these DSPs were based in. We apologize for this, but there is nothing we can do to combat this.

Lastly, regarding our analytics, I find this very surprising to read as we receive data from the DSPs which is updated multiple times per day and effectively competes with our biggest competitors in the market. Thereafter, we also use 3 external marketing tools to further compile a vast set of data to provide you with an extensive overview of your catalog's performance.

I understand that you are not satisfied with our performance so far, but the truth is that we are a company of musicians who worked together to create this platform that we wish we had as independent musicians. A platform that strives for honesty, transparency and ease-of-use. I'd love to sit down with you on a call or even just via emails to hear your feedback and discuss what we could have done better to take care of you as our client and how we can improve moving forward.

Sincerely,

The IndieMassive Team.

Valorada con 5 estrellas sobre 5

Excellent customer care

I have found IndieMassive (particularly Ace, who I dealt with), to have the rare quality of going the extra mile to solve any issues that might arise. Their communication and customer service is absolutely first class, and they often replied to my emails within an hour, and always within 24 hours. I can not recommend this company enough! Excellent service!

29 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfied with Indiemassive!

Very satisfied with Indiemassive!

I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 hours (if not quicker) and always ready to help in any way they can (all my questions/issues were resolved). The platform is great too. Very easy to use. All round great experience. Highly recommend

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer care

Fantastic customer care. Their platform is intuitive and easy to use and if there’s something wrong they will help you solve your problem within hours. I’m really happy I chose IndieMassive!

16 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Good

I have tried the most of Music Distributors but I see that IndieMassive is the best. I want to thank the support team. Thank you very much guys 🥰💖

22 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing analytic tools

Amazing analytic tools

IndieMassive’s analytic tools really helped me understand the performance of my releases and I can assure you that they are the best analytic tool I have ever worked with. They really are the best in the game and I highly recommend them.

7 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

HÄWK x IndieMassive

With IndieMassive my carrer has moved to the next level!
If you want to be part of the music industry and grow step by step until you reach the top then you are in the right place!

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big thanks from a little guy!

So I'm trying to get a personal music project off the ground and these guys have been a breath of fresh air after having dealt with plenty of other distribution companies. I'd highly recommend these guys and I look forward to working with them again.

29 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and Helpful

Fast and Helpful

I reached out to the support team and they were really helpful and fast with their responses. In comparison to some of the previous distributors, I worked with just getting a response could take multiple days, the IndieMassive team helped resolve my issue and answered all my questions in a few hours! Definitely worth a switch!

29 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

No hidden fees

No hidden fees! I finally found a distributor where I don't end up paying
for any hidden fees. Thanks!

29 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend!

The site is so simple and easy to use. I even had a question about something and the customer support got back to me incredibly fast! Seeing the analytics of my song is really helpful too. I'll be sure to go through IndieMassive for my next release 😀

27 de junio de 2022
Opinión espontánea

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