Luxaflex Australia Opiniones 4498

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Luke from Kaando went out of his way and took the time to diagnose and resolve an issue with our remote control duett blinds. They now work perfectly. Luke was helpful, gave clear and practical advice... Ver más

Valorada con 5 estrellas sobre 5

Olympic Blinds is a family-run business and I have found them a great company to deal with from the beginning to the end. They have a great choice of products and provided invaluable advice for the... Ver más

Valorada con 5 estrellas sobre 5

Luxaflex Australia - QiShades were able to install new blinds on a glass wall of our apartment recently. The blinds are stylish, block out 90% of the UV light and are remotely controlled. QiShades did... Ver más

Valorada con 5 estrellas sobre 5

The new blinds were ordered and delivered in a timely fashion. They have a block out lining which is perfect for my dressing room, bathroom and guest bedroom. They are a shade of white which matches... Ver más

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. Proveedor de toldos y carpas
  3. Tienda de persianas
  4. Tienda de cortinas
  5. Fabricante y proveedor de cortinas

Información proporcionada por diversas fuentes externas

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 71% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amazing service can never be faulted

I have dealt with Chelsea Decor for over 10 years, supplying window dressings for our last 2 new homes. To say we have been absolutely thrilled with everything from sheers, to shutters, to outdoor blinds, it has all been amazing. The service we have had can not be faulted, and nothing was too much trouble for Travers when making suggestions. The selection of products is phenomenal, and I would never deal with anyone else. I have recommended them to other people as well. Thanks Gemma, Travers, Ruth and Erin you are all wonderful, keep up the terrific work. Leureen and Danny

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Why I keep going back to hft

I started with the blinds, maybe 10 years ago, and now have rugs and an awning from hft as well. The Luxaflex blinds fit absolutely perfectly and still look as good as the day they were installed. I love the look of the awning and the rugs feel superb underfoot. I've kept going back to hft because they deliver the quality and the service I'm looking for. Lovely people who know their stuff!

2 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

We contacted Luxaflex about replacing some worn shade cloth awnings which they had installed some 12 years previously. They were onsite carrying out a measure up within days of our initial call and the blinds were installed 4 weeks later. Excellent service, polite installers and prompt responses to all our questions. Would have no issues in recommending them.
Thank You !

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and products!

The customer service was excellent - the person who came to measure up for the new blinds was very efficient, and we had a quote the next day. Our order was ready very quickly, and the blinds were installed with great ease. The installer was very helpful and did a great job. And the blinds look terrific! Thank you.

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tim came and installed my blackout…

Tim came and installed my blackout blinds, he was so polite, fast and gave me so much information and guidance on the products! Tim had such a friendly smile, he can come back any day. Thank you for my great experience Tim! You made it amazing :)

18 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful local business that will go to great lengths to ensure you're happy.

Incredible local business that strives to give you the best solution for your needs. Above & beyond customer service that you don't see very often these days.

I had an aging pivot-arm awning that had a discoloured canvas fabric and faded headbox. I also wanted to put a matching one on my north window as it was exposed to direct sun and glare in summer.

I was originally considering just replacing the fabric on the existing one but Lucy convinced me to get the entire unit replaced (was only a little more and full warranty). I certainly don't regret going with the two entirely new awnings with sunscreen fabric instead of canvas (won't fade and discolour rapidly like the old one did).

Lucy also helped find a way to retain the internal operation by replacing the old pull tape with a new hand-winch tape system which is much easier to operate and safer - no choking risk for my cat or children.

The awnings were ready sooner than the original estimate of 4-6 weeks which was fantastic.

Michael led the install on the day and completed the installation to a really high standard. He was able to make sure they were all mounted level and the pivot arm operation was seamless. The internal winch proved a little difficult on one window due to the brick veneer but he managed to make it work and the finished aesthetics and functionality was as promised.

I am thoroughly impressed with the level of service I have received and the quality of the awnings that are now installed. I wholeheartedly recommend Lucy, Michael and the entire team at Coastalview Blinds & Awnings. They can sort you the best solution for your home and will make sure you're happy with the final result.

Thank you Coastalview.

24 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our order was close to $20,000

Our order was close to $20,000.
We require a Warranty repair for one of the blinds. Dealer is dismissive and unhelpful unless we pay upfront for contractor to attend. $160.00 spent for contractor to attend and confirm fault.
Now they've invoiced us $715 upfront for their contractor to come and replace their faulty product. So much for 'Warranty'.
We tried to reach out to Luxaflex direct through their website . Received auto response thanking us for our enquiry and advising that our local Luxaflex dealer would be in touch shortly. Nada, crickets!! - 2 weeks and still waiting.
Disappointing considering we went with the brand thinking that they'd back up their product if there was a fault.
Maryanne , Brisbane

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Rundle Blinds

I’ve used Rundle blinds 3 times now, and each time I have had excellent service, helpful advice and super decorating advice.
Everyone from staff on the desks to Sam who has visited to sort my plans, to the installers; they are invariably helpful and lovely.
And every product has been great quality.
Thanks Rundle Blinds

17 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have dealt with Luxaflex many times…

I have dealt with Luxaflex many times over the decades & always found the blinds to be the very best quality.
I recently had an external drop awning installed which required some adjustment to the electrical fitting. Mark came & fixed the problem in no time at all. I would recommend this firm for both interior & exterior fittings.

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The entire process from the quote to…

The entire process from the quote to installation of the Luxaflex shade was seamless and stress free. The shade has been a great addition to the amenity of our home and we couldn't have asked for a better experience in terms of the process.

16 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the house visit to the…

From the house visit to the installation everything was above expectations. The luxaflex product is superb and the remote motors for raising and lowering the blinds raises the experience to new levels.
Thanks to Kelly and the team, when we next need blinds we know where we will be going

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Service

I was looking for an easy to clean, long lasting blind for my new bathroom but it also had to be functional and look beautiful too.
Mark from Rundle Blinds suggested Luxaflex Polysatin Smartview and I couldn’t be happier because these blinds are everything I wanted.
The service from Rundle Blinds was exceptional right from the start and my blinds were ready, on time, when I needed them to be installed.
My new bathroom looks amazing but the best feature is the Luxaflex blinds.

7 de julio de 2024
Valorada con 1 estrellas sobre 5

Disappointing lack of timeliness and information…

When I ordered my shutters I paid a significant deposit and was told my order would take six weeks to arrive. Nine weeks later I am still waiting. I have called multiple times and each time I am assured they will shortly provide me with an update. At no stage however have I received any update. I am extremely disappointed at the lack of timeliness and the absence of communication.

27 de julio de 2024
Opinión espontánea
Logotipo de Luxaflex Australia

Respuesta de Luxaflex Australia

Hi Stephanie, Thank you for your feedback. Unfortunately, the shutter brand you ordered from Shades of Jindalee is not a Luxaflex product, so we are unable to assist you with your order.

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