Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had seen and tried this massage chair at a friend's house. Although it was well priced, I ordered one. It arrived earlier than anticipated, delivered by an efficient and polite team. Unfortunately i... Ver más

Valorada con 5 estrellas sobre 5

Great massage chairs. We initially wanted to buy a weyron chair but Naipo is far superior - especially in terms of price. We were worried a little as another profile on trustpilot has bad reviews - it... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I wrote a review about my massage chair was broken within a year on Aug 2023,you can see my back my review.Then a customer service sent me back an email on Nov 2023 and said they can’t fix and can rep... Ver más

Valorada con 5 estrellas sobre 5

by far the best brand for massage chairs. ive first experienced them in germany where theyre wildly popular and used by universities. only their initial logistics partner in the uk was bad. the produc... Ver más

Información sobre la empresa

  1. Tienda de insumos para masajes
  2. Tienda de electrodomésticos
  3. Proveedor de equipamiento eléctrico
  4. Proveedor de equipamiento médico
  5. Programa de bienestar

Escrito por la empresa

Welcome to the Trustpilot page for NAIPO UK, your trusted destination for superior massage and wellness solutions! NAIPO is an award-winning brand specialising in innovative health and wellness products, including our highly acclaimed massage chairs. With more than 20 locations across Europe and the UK, we are committed to enhancing your wellbeing through affordable, high-quality relaxation and comfort solutions. As a leader in the UK wellness industry, we offer a diverse portfolio of products. Our range includes not just state-of-the-art massage chairs but also handheld massagers, foot massagers, and a wealth of other products designed to help you relax and rejuvenate. Our commitment to quality, innovation, and customer satisfaction is second to none, and this has been recognised through the various awards we've been honoured to receive. Our direct shipping from within the UK ensures speedy delivery and impeccable customer service. At NAIPO UK, we appreciate and value the trust our customers place in us. We're dedicated to fostering open and transparent communication through this Trustpilot page. We highly value your feedback and use it to continually refine our products and services to offer an ever-improving customer experience. Our responsive customer service team is always ready to resolve any issues or answer any questions you might have. We strive to ensure your experience with NAIPO UK is exceptional from start to finish. If you've had an experience with NAIPO UK, we welcome you to leave a review. Sharing your experience will help others learn more about our commitment to quality and service. Thank you for choosing NAIPO, where we are not just promoting products, but a healthier, more relaxed lifestyle. Stay relaxed and revitalised with NAIPO UK! Best Wishes, The NAIPO Team


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, I am happy with this eye massager, it relaxes you and makes you feel like you are flying after the session. Thank you 👍

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

The wonderful massage chair

I had seen and tried this massage chair at a friend's house. Although it was well priced, I ordered one. It arrived earlier than anticipated, delivered by an efficient and polite team. Unfortunately it had a EU plug rather than the UK plug I required but this was replaced, following an email, quickly and efficiently. They also made the generous offer of a neck massager as compensation which I accepted happily. The chair itself is rather wonderful and used daily. This rather elegant chair fits seamlessly with our decor too. Happy

17 de enero de 2025
Valorada con 5 estrellas sobre 5

I recently purchased a NAIPO massage…

I recently purchased a NAIPO massage chair and had it shipped to Pakistan. The buying process was smooth, and I found their UK website to be the most convenient option for my purchase. The chair itself offers exceptional comfort and a variety of massage options. Highly recommend for anyone looking for relaxation

12 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

best of the best

by far the best brand for massage chairs. ive first experienced them in germany where theyre wildly popular and used by universities. only their initial logistics partner in the uk was bad. the product itself is insane. far better than weyron (i tried it)

7 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wrote a review about my massage chair…

I wrote a review about my massage chair was broken within a year on Aug 2023,you can see my back my review.Then a customer service sent me back an email on Nov 2023 and said they can’t fix and can replace me another chair, I wait for another 1 month and I ask will they remove my old broken chair and I wait for another 1 month, still no any response.Please don’t buy from this company, my broken massage chair was already broken for more than 6 months and they still can’t help. please aware this company.

31 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalling company

We ordered a neck massager just after Christmas from Naipo. It arrived promptly but was unsuitable. We emailed Mustbuy as stated on Naipos website to arrange its return and refund but had no response. After a couple of days we tried again, still no response. We then emailed and telephoned daily for more than a week, still no response. Their phone is constantly engaged. We then decided to email Naipo directly for help. Their response was “you can call them”. So to sum up we intend to keep trying for a reply but have very little hope of success. I would say if you get what you want from this company then great but if not you can forget about any form of after service care. I think we may try Trading Standards and see if they can help

25 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

super freundlicher Empfang!

super freundlicher Empfang!
Atmosphäre ist sehr gut und man ist für sich alleine!
Man wird direkt nach 1 Stunde nicht erinnert sondern kann ruhig überziehen, was wirklich sehr kulant ist.

29 de diciembre de 2023
Opinión espontánea

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