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Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

We’re Orbus – Full Fibre Broadband Built Around You. Orbus Broadband delivers fast, full fibre broadband to homes across the UK. With speeds up to 1000MB and coverage to over 96% of UK households, we provide the speed, reliability and service that modern homes need. Whether you're streaming in HD, working remotely, gaming online, or running a smart home, we make sure your internet connection can handle it all. We believe in keeping things simple and fair. That means no hidden fees, no confusing plans, and no mid-contract price hikes. The price you sign up for is the price you’ll pay. Setup and installation are completely free, and every customer receives a high-quality router at no extra cost. At Orbus, we understand that great broadband is about more than just speed. It’s about trust, transparency, and support that’s there when you need it. That’s why our UK-based team is always ready to help, whether you're getting started, upgrading your home WiFi, or solving an issue. Our broadband deals are designed for real life – multiple devices, fast connections in every room, and fair pricing that puts you in control. We also send renewal reminders so you always know where you stand and can make changes when it suits you. With Orbus, you get fast, reliable broadband that’s future-ready, backed by customer care that puts you first. It’s broadband made for the way you live.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service - price not bad either

Ok, made the switch today on broadband, having taken a leap of faith as I’m hopeless setting up tech.

I was with Virgin Media on a volt 125 speed/contract which was pretty dire, but due to health I need reliable wireless which isn’t always cheap/good.

Was paying around £37 a month, way more than it should be, but I was out of contract and facing another £7+ being extorted in April gave me the courage to leave.

For me, being a nerd, service is top for me over price, if I have a problem, I want someone to talk to, not press this/that/whatever and then hold forever for a person I can’t understand.

So I jumped and landed at Orbus and although I don’t need mega fast broadband, you cant ever have too much and hope that boosts the signal throughout the home.

Sent an email to Orbus saying I’m disabled and need reliable wireless etc and enquired about extenders to boost just in case, (I’m a safety girl)

Spoke to Andrea - wow the actual boss - and she put my mind at rest, even her mobile/email just in case. She let me buy the 2 extenders direct instead of via Amazon so saved some cash too.

Today came the install via Openreach, so easy, so small compared to the virgin equipment, and the speed, just WOW, nice tidy job too.

Early days, but the download speed earlier was 858.6 mbps and upload 105.5 which is Yeah that works 😉

I’m told the renewal price will be the same as any other new or existing customer, and that customer service is a thing for them.

I’m sold, thanks Orbus and Andrea, great job.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Breath of fresh air compared to…

Breath of fresh air compared to previous Sky service. They did mess up by not dispatching the router, but they acted swiftly to fix it so that I had it in time for my install appointment. Would recommend, prices seem reasonable and customer service has so far been good, although it is frustrating having to rely on email with no phone number or live chat option.

17 de octubre de 2025
Opinión espontánea
Logotipo de Orbus

Respuesta de Orbus

Thank you so much for your kind review — we’re really pleased to hear that you’ve found Orbus a breath of fresh air compared to your previous provider! We’re sorry again for the initial router delay, but glad our team was able to get it sorted quickly before your installation.

We really appreciate your feedback about communication options — and you’ll be happy to know that we’re introducing both a customer service phone line and live chat very soon. This will make it even easier for you (and all our customers) to get in touch whenever you need support.

Thanks again for choosing Orbus!

Valorada con 5 estrellas sobre 5

Reliable, Fast, and Hassle-Free!

Switched to Orbus Broadband for their competitive pricing and the bonus of a free Eero 6+ router. The sign-up process was smooth, and the service has been consistently reliable. Highly recommended!

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Switched to Orbus

Switched to Orbus broadband after my old provider hiked prices. It’s been faster, cheaper, and way more reliable. Setup was simple, and the eero router covers the whole house – no more dead spots!

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, I moved from an alternate service provider who increased their prices and found Orbus to be a more reliable, faster and cheaper internet connection! Highly recommended

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Really responsive to my questions about installation. Nothing was too much trouble and to top if off, was sent a lovely eero router. Very happy!

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No buffering, no dropouts, no stress

I switched to Orbus and honestly, I’m so glad I did. The whole process was super easy - from checking my postcode to getting the eero router set up. The WiFi has been rock solid across the whole house, even in rooms that used to be dead zones. No buffering, no dropouts, no stress. Great service. Highly recommend.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, easy to switch and so happy to have fast stable broadband after years of instability. Defiantly recommend these guys

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, excellent service and such pleasant people to have to deal with. Really like the router that's bundled in with the product too. Highly recommend

25 de junio de 2025
Opinión espontánea

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