Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... Ver más
La empresa ha respondido
I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... Ver más
I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... Ver más
Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... Ver más
Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.
560/562 Green Lane, B9 5QG, Birmingham, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I paid for a next day delivery, they never sent my order. Called them, they said that it is not in stock.
I canceled my order, requesting a full refund, they never confirmed this.
Used for first time. Had an online consultancy with them, then within a day & half my order was received via RoyalMail tracked delivery.
Excellent Service Guys.
Keep it up
Many Thanks.
Chris
Been using this company for several years,never had any problems. Reliable with competitive prices. Last order made on 10/04/22 arrived on 13/04/22.
Service parfait ,fiable et honnête. Vrais produits conformes et de qualité.
Site internet tres pratique.
Placed an order on 12/5/21. Got the email saying payment completed, then nothing after that. Phoned them up and spoke to a man driving his car telling me the woman was not there who deals with the ' phone number '. Logged in to my account and sent a message. Still nothing, then tried loggin into my account and no email or password is recognised, clicked their twitter link and their twitter account is suspended. DO NOT USE.
Put my order on Monday 22/6/2020 received the Voltorol 50mg tablets 2 days later.
Great service will use again
Thanks

Respuesta de PharmacyDirectGB
I placed an order 23rd May,,, still not arrived on 9th June. Wouldn't use them again. Refund requested.

Respuesta de PharmacyDirectGB
Great service and prices, products are always delivered promptly.
Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which allow real time tracking. I think it could be a scam company .... 2 weeks tand still nodelivery of my essential prescriptions. I’m back to my high street pharmacy onto these con artists.

Respuesta de PharmacyDirectGB
I ordered 3 times during past 2 years.
I had 0 problems.

Respuesta de PharmacyDirectGB
Dishonest! Do not do the online shop from pharmacy direct, i placed the order and more than one week after I got the order cancellation due to no stock, I understand.
Then two weeks after, I saw the stock is available online again, I called them to make sure it is in stock, the lady one the phone put me on hold for more than 15 mins, then she said to me that “yes, the item is back to stock.” I placed the order after I hung up the phone. 8 days later, I found there is no email for shipping or receipt from the store, I called pharmacy direct again, the same lady picked up the phone and told me that “I am sorry, the item is not in stock.”
I have been very patient to them, this time is enough, I feel like it is definitely a trap to anyone who placed the order then no chance to chase it up during the COVID19 period.
I would not recommend to all of my friends as I do not want them may lose their money.
Be Aware.
My order is supposed to have shipped but I can't track it, and it has not arrived. Money back?
This company is a scam they will take your money and will not send you anything and if they do it will not be worth anything be warned and your own perils

Respuesta de PharmacyDirectGB
Good service I ordered and got my package in a perfect condition thanks @pharmacydirectgb
They send my order #4000035150 in Ireland and don’t answer to my email, i want the send another time the item or refund me immediatly
Terrible .... they never respond to emails I have placed an order that has never arrived .... I have solicited several times without response money thrown away ... scam

Respuesta de PharmacyDirectGB
Awful customer service. If they don't like what you're saying, they just don't answer.

Respuesta de PharmacyDirectGB
I have never received my order (for more than 1 month)
I asked for the refund but to date I have no answer.
I advise you not to buy on this site.
Ordered a product online, which was advertised as being in stock. Received an email telling me that it had been dispatched and the money was taken from my credit card. A week later, when the product had not arrived, I telephoned and was told that they did not have any in stock and so obviously it had not been dispatched. Unacceptable behaviour IMHO.
Ordered goods over two weeks ago payment was taken immediately but still no delivery! Very disappointed.
I have now had a response & my goods have been received together with a full refund. Many thanks
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.