Really Well Made Opiniones 59

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We received a great customer experience from Lewis at Really Well Made - responsive, timely and friendly. Very happy with the pieces we bought and will definitely shop with them again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve bought various components for our String Shelving from Really Well Made, much of it has been in stock (even a desk that saved us in lockdown) but if not the delivery advice has been accura... Ver más

Valorada con 4 estrellas sobre 5

We ordered a Dania Step Stool which arrived yesterday and we love it. There were a few complications with our order but Clare sorted them out for us, all good, just took a bit longer to arrive than ex... Ver más

Valorada con 5 estrellas sobre 5

Cornwall is not the easiest place to purchase designer furniture! having searched for months on line for the perfect sofa, I was very lucky to have stumbled on Really Well Made. The help and guidance... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de mobiliario para jardín
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para oficinas
  5. Tienda de sofás

Escrito por la empresa

Established in 2012, Really Well Made is a London-based UK retailer and stockist of modern furniture, lighting, rugs and homewares, from primarily Scandinavian brands. Our partners include: HAY, Muuto, Moebe, String Furniture, Ferm Living, Audo Copenhagen, Form & Refine, Fritz Hansen, Frama and Design House Stockholm.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Awesome customer service

We received a great customer experience from Lewis at Really Well Made - responsive, timely and friendly. Very happy with the pieces we bought and will definitely shop with them again.

28 de abril de 2026
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hi Maya, Thank you so much for taking the time to leave us a review. We hope you have many years of enjoyment with your distinctive Ferm Living Insert Tables! Best wishes, Lewis

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Excellent product range, terrific customer service. First time using Really Well Made and we’ll definitely be buying from them again. These guys really exceeded our expectations.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless

I had been on the look out for another shop that sells Hay furniture after my usual go to place sadly went rogue and I’m so glad I found Really Well Made. The process from ordering to delivery was seamless - initial enquiries were answered very quickly, as were all follow-up emails. They also called me when my order arrived at the shop and organised a private courier to deliver my furniture to ensure it wouldn’t get damaged in transit. Honestly, it’s so refreshing to deal with a professional business that offers good costumer service and behaves like they care about their costumer. Thank you!

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All my life I’ve sat in chairs…

All my life I’ve sat in chairs unsuitable for when I sit and knit for a bit. Very doubtful there was such a thing as a knitting chair I was totally amazed to find there is such a thing! I didn’t get to try one out before purchase. I knew if it was designed well it would be perfect. What a beautiful chair. I knit every evening for hours and this is such a comfortable piece of furniture.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful cushion

I had the smaller version of this and thought I'd get the larger one in the RWM sale. Beautifully made, quirky and generously sized. The cats keep hogging it though...

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top tier customer service

I love this company, they are always so helpful and really put the work in to make sure you are happy. We ordered a modular sofa from them, which we were nervous about getting right, as it is made to order. They went above and beyond to make sure everything was super clear and their communication was rapid too. I have since bought twice more from them due to this.

12 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really excellent service

A really excellent service from start to finish. I was updated about the status of the order by Clare, and the order was received on time and in perfect condition. Delivered and assembled by Atlas who were also first rate. I would highly recommend.

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a great experience with this shop

Such a great experience with this shop. Fast shipping, easy tracking from the UK to Canada. Very well packaged and exactly what I ordered. New old stock complete with all tags etc. very happy with the experience and would recommend.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional business

Really Well Made is more than beautifully designed furniture and home furnishings; it’s a business with exceptional customer service; reliable, trustworthy, excellent communication. Lewis goes above and beyond to ensure your purchase arrives safely by the most affordable means( we bought from overseas). Thank you Lewis and team!

1 de junio de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Thank you Zina!

We're so pleased we have managed to deliver all your String furniture in perfect condition. Good packaging and logistics may not be the most stimulating part of retail, but we think it's the most important part and crucial to customer satisfaction ☺️

Valorada con 5 estrellas sobre 5

Very helpful and responsible team

Very helpful and responsible team! I made 2 orders at Really Well Made. Absolutely the best prices and delivery on time! Thanks Lewis!

5*!

21 de diciembre de 2023
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hello Edgar,

Thank you for your review. We hope you are enjoying your HAY Mags Sofa ,and we look forward to delivering your matching Ottoman soon!

Valorada con 5 estrellas sobre 5

Excellent business you can rely one

Can't rate Really Well Made more highly. This is an excellent business. Our experience over recent years purchasing from Australia has always been smooth, clear, prompt and professional - and fun! This is a business you can count on. I have no reservations in recommending this business.

12 de junio de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hello Andrew,

Thank you so much for your kind review! It has likewise been a pleasure in supplying you with beautiful furniture over the years. We will always be here to offer our advice and well-made furniture shipped to Australia!

Valorada con 5 estrellas sobre 5

SMOOTH

Always a smooth and stress free experience with Really Well Made. Have purchased from them for several years and everything has always arrived perfect and very quickly when in stock. They update their brands regularly and is my go to for certain products. Great shop all round.

1 de junio de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Thank you Gill, that's made our day! We're always happy to help supply any product for any of our brands for you, even if it's not published online.

Valorada con 5 estrellas sobre 5

Really Well Made is my go to !

Really Well Made is my go to for well designed furniture and fantastic customer service. Competitive prices and excellent communication before, during and after purchases. Highly recommend!

30 de mayo de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hey Sarah,

Thanks so much for taking the time to leave us a review. We hope you enjoy your new HAY shelving when it arrives with you! 😊

Valorada con 5 estrellas sobre 5

Great service and competitive price

I came across the shop by searching for the product and gave it a go. The experience has been great throughout, from getting the best price for the product, to being able to arrange a collection from their showroom the day after placing the order - unlike other shops who had a waiting list. The person at the showroom was super friendly. I am so happy I discover the shop. I will definitely buy again from them.

7 de mayo de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Thank you for the kind review, it's much appreciated by our small team 🙌

Valorada con 5 estrellas sobre 5

Received Hay Butler Stool in perfect order

I received my Hay Butler Stool today: the package was in perfect order (shipped to the U.S.)
The stool is in perfect order..
Thanks so much!
It was worth the wait.

14 de mayo de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hello Sara,

We're very pleased you are happy with your new HAY Butler Stool! We know you had a few doubts purchasing a product online without ever seeing it before, and from another country as well. So it's great your experience has been a positive one. 👍

Valorada con 5 estrellas sobre 5

Really Well Made (Really Good Company)

My Wife and I have purchased many items from this great company over the years (Our home is pretty much kitted-out with their quality items)! Always professional and courteous. Highly recommended!

11 de abril de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hello Geoffrey,

Thank you for taking the time to leave us such a positive review. Yes we can see you have just placed your 21st order with us! 👏 Thank you again and always for your much valued repeat custom.

Valorada con 5 estrellas sobre 5

Ordered many products from Really Well…

Ordered many products from Really Well Made and always had a great experience on customer service and delivery. Their showroom is well worth visiting to see in stock items and design consultations too.

5 de abril de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hello Elliott,

It was very nice to see you in our showroom again last week. We're so pleased you're happy with all your purchases made over the years, and we look forward to delivering the Muuto Five Pouf to you next month.

Valorada con 5 estrellas sobre 5

Great service

Very quick to respond to our questions and helped pick the perfect sofa. Thank you!

4 de mayo de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Hi Alastair,

Thank you for taking the time to leave us a review after your purchase! We hope your new Muuto Outline sofa gives you many years of comfort and joy!

Valorada con 1 estrellas sobre 5

Scam

Sent me a product I couldn’t use, made me return it at my own expense, and then refused to refund me.
Edit: As you can see from the response, customer service is rude, unhelpful, and condescending. Would strongly recommending never shopping here.

9 de mayo de 2024
Opinión espontánea
Logotipo de Really Well Made

Respuesta de Really Well Made

Dear Neil

From our perspective we sold you an item exactly as described and delivered it in perfect condition. All our lamps have EU plugs or UK plugs, Not US plugs, because we are based in the UK. Every product page makes this nice and clear in our product specific 'Technical Information' tabs.

After you raised the fact the product was not fitted with a US plug we then tried to help you make the lamp work and and suggested an appropriate adapter.

We do not advertise free returns for the UK or anywhere else in the world, the business would not be profitable if we were to do so.

Your order could not be refunded as you returned to us a lamp smashed into thousands of pieces! The damage caused to the lamp on its return is of course very regrettable, but it is not our responsibility, it is the responsibility of the sender and carrier only.

We are sorry you feel aggrieved by your purchase, but we cannot accept any fault for the issues you have had. It's a shame you felt the need to leave an aggressive and untruthful account of your purchase on Trustpilot. And also that we couldn't come to any other accommodation through dialogue. We may be a small retailer, but we refuse to be bullied by unreasonable people.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más