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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... Ver más

Valorada con 5 estrellas sobre 5

I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de motocicletas
  2. Tienda de accesorios para automóviles

Escrito por la empresa

For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Luckily

Luckily, I never had to use the insurance for any accidents or damage to my motorcycle. So I really can't give a review.

5 de octubre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

That is great you have never had a claim. We will be here for you if you need us.

Valorada con 4 estrellas sobre 5

Rider is insuring my 2 Vintage Japanese …

Rider is insuring my 2 Vintage Japanese bikes for the minimum required insurance for my state. Ultimately , I will be going to them to discuss "replacement for agreed value" insurance and hopefully they will provide me with good advice regarding personal injury options. My state does not offer Personal Injury protection for motorcyclists ( Thanks NJ...idiots) So There is no accident insurance coverage if someone hits me. I will have to fall back on my medical insurance. During my initial purchase I was so excited to be back on two wheels after 35 years away from motorcycling, that I didn't take to time to have a full consultation with the friendly lady on the phone. She was happy to take my payment, and I really haven't heard from them since. I'll be calling to see if I can get a little better coverage. I pay just over $200 a year for both bikes, which is an excellent rate. When I ran the two bikes by my Allstate agent the premium was double that of riders. I just want to make sure that any options to protect me from injury or money to replace the bikes if stolen or in an accident are available.

27 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

Thanks for sharing your feedback. We do not currently offer agreed value policies. Please give us a call when you have time to review all our coverage details to make sure you have everything you need. Thanks for choosing Rider!

Valorada con 2 estrellas sobre 5

the lady I was talking to made me feel …

the lady I was talking to made me feel like after 50 years dealing with insurance that I was very stupid and did not know how insurance companies work

26 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

We are very sorry our representative made you feel that way. We are looking into it and the situation will be addressed. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

The Best Around

They guarantee coverage year round.

26 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

Thanks!

Valorada con 5 estrellas sobre 5

Service and Rates are Great.

Tamarie contacted me on a Saturday to help with an issue even though the office was closed. I have had and continue to get great service from Rider and I find the rates are very reasonable.

18 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

Thanks for sharing your feedback and for choosing Rider!

Valorada con 4 estrellas sobre 5

Thankfully haven't had to use your …

Thankfully haven't had to use your services but do think I have adequate coverage and the price is reasonable.

18 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

We are glad to hear you haven't had to experience a claim but we will be here for you if you need us. We would be happy to review your coverage with you and answer any questions you might have. Just call us at (800) 595-6393 and one of our representatives will be happy to assist you! Thanks for choosing Rider!

Valorada con 3 estrellas sobre 5

so far so good

so far so good, but haven't had any claims either

14 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

Hopefully you will never have the need to use our claims services, but we will be here for you if you do! Thanks for choosing Rider!

Valorada con 5 estrellas sobre 5

My wife was pleased when she talked to …

My wife was pleased when she talked to a representative from your
organization to set up payments for my insurance bill. The gentlemen
was both patient and thorough with the information shared. She had
a bad experience years ago when another representative was not very
polite and didn't want to share any information on payments with her! He
told me I couldn't set up payments and said it like he was doing her a
favor just by talking to her.

Richard Reisinger

12 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

We appreciate you taking the time to share your feedback with us. We are sorry that you had a bad experience with one of our representatives previously. We are happy to hear your most recent experience was much better. If you have any issues going forward with the level of service you are receiving, please ask to speak with a supervisor or send an email to feedback@rider.com and provide your name as well as the representative's name, so we can address the issue. Thanks for choosing Rider!

Valorada con 4 estrellas sobre 5

Rider has always been accessible and …

Rider has always been accessible and courteous. The rates are competitive and reasonable. I recommend due diligence and consider Rider during that process.

11 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

Thanks!

Valorada con 3 estrellas sobre 5

Web page needs help

The website is absolutely terrible to use. Can't use your phone at all to log into website.

11 de septiembre de 2017
Opinión espontánea
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Respuesta de Rider Insurance

We appreciate you taking the time to share your feedback. We are actively working on improving the online user experience. We are currently developing an brand new customer platform that will be responsive to mobile devices. We hope to have it released by the end of the year. Thanks for choosing Rider!

Valorada con 5 estrellas sobre 5

You always hope you don't need to use …

You always hope you don't need to use your insurance. But when I did I was impressed by the level of personal attention and how quickly and thoroughly they took care of my claim.

11 de septiembre de 2017
Opinión espontánea
Logotipo de Rider Insurance

Respuesta de Rider Insurance

Sorry to hear you had to experience a claim, but we are glad that we were able to make it as painless as possible for you! Thanks for sharing your feedback!

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