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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After cancellation they will continue sending you boxes under the ruse. It was prepared before you canceled auto shipments. Afterwards, they will also refuse to delete your billing information so the... Ver más

Valorada con 5 estrellas sobre 5

As usual, I was apprehensive about trying this company but thus far I have not been disappointed! You give your measurements and your likes and dislikes, and they tailor your needs to your requests.... Ver más

Valorada con 5 estrellas sobre 5

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels mo... Ver más

Valorada con 5 estrellas sobre 5

I have loved my boxes! The clothes fit very well, especially the pants/jeans… though I was most surprised by the difference in a well fitting shirt/sweater! I had one issue with a sweater and the cust... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa deportiva
  3. Tienda de ropa

Escrito por la empresa

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 42% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Created for me

I love this box! I cannot believe how much time it saves me. I'm 4'11" and clothes shopping is so frustrating. I love that this is curated for people like me. It's not only shorter jeans, but thoughtful creation like smaller patterns and pocket placement. Even more, the consultants are willing to work with you one on one to get an even more tailored box. I can hardly wait to get mail from shortstorybox each month! I couldn't recommend this box more.

2 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars sounds unrealistic but as a…

5 stars sounds unrealistic but as a fellow short girlie (4’10) I was in shock to finally find clothes that fit me. Not only that, but they have excellent customer service support and good at responding to inquiries if needed.

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Short Story!

I love receiving my Short Story box! The items are all good quality and there is a noticeable effort to include items that work well together and take my feedback into account. I would absolutely recommend it to any petite women!

27 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

It’s been so great to get clothes that…

It’s been so great to get clothes that fit well delivered right to my door! I’ve gotten several great pairs of jeans that fit like a glove and several tops that I love. Everything is high quality and the customer service is great.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this service for petite women!

It’s hard out there for a short girl to find clothes that don’t need to be altered. So when I found this service I was thrilled to try it. A year later and I am still a fan. They do a great job of nailing your style and finding options that fit perfectly. Their customer service is also top notch. If you opt to chat with them, you will get to talk to a real human instead of a chat bot which is unheard of these days. If you have issues with pants that are too long or shirts that hang well below your waistline, I recommend giving this a try!

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Effortless Style, One Box at a Time

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels more refined and more “me.” The pieces are thoughtfully chosen, flattering, and always introduce me to looks I wouldn’t have picked for myself but end up loving.

They are literally the BEST for anyone like me who gets overwhelmed by shopping and ends up hoarding all the wrong kind of stuff (guilty 🙋🏻‍♀️). Short Story makes the whole process stress-free and actually fun for sure!

A very special shout-out to Julie and the team, who have been curating my boxes so beautifully for the past year - you’ve made getting dressed feel exciting and effortless. I plan to continue with Short Story for many more boxes to come!

26 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Never Disappointed

It's been a while since I've used Short Story. I loved the boxes I received then which was about 2 years ago. I loved everything I received in the most recent box too. My body has changed, so the sizing was off. Most of the items were too big, which is good! So figuring out what size works best for me may take a little bit of time. I'm all about working through that process. I did keep one blouse that I fell in love with and exchanged a pair of jeans. The quality of clothing has never disappointed. I've used Stitch Fix and Daily Look and quality was not comparable, plus they did not have petite sizing. I definitely recommend Short Story!

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent Charged

I signed up for Short Story believing it would be a fun and supportive service for petites, but instead I’ve been dealing with repeated unauthorized charges. Despite locking my checking account, Short Story has continued attempting to charge me for items I did not keep. When I’ve asked for clarification, they have been unable to even tell me what the charges are for.

This isn’t just an occasional mistake — it’s become a pattern. Short Story has refunded charges after the fact, but that doesn’t erase the disruption to my finances or the late fees I’ve incurred from other companies because my account was held up. The lack of transparency and accountability is unacceptable.

At this point, I see this as systemic negligence. If they cannot manage accurate billing or clear communication with one customer, I have to wonder how many others are being wrongly charged under the guise of “unreturned items.”

Until Short Story addresses its operational issues and can guarantee accurate, transparent billing, I cannot recommend this company.

15 de agosto de 2025
Opinión espontánea
Logotipo de shortstorybox.com

Respuesta de shortstorybox.com

Hi Tina, we're so sorry to hear about your experience with us! It looks like these charges were related to items that were not initially included in your returns from your boxes 11 and 12 we did share which items these were in the invoice. It looks like you've been in communication with our help team and they assisted you in resolving any issues regarding lost returns and missing items. We apologize for any inconvenience and frustration this may have caused you and wish you all the best in your petite style journey!

Valorada con 1 estrellas sobre 5

I signed up with short story and at…

I signed up with short story and at first I loved it! I don’t know if they changed the stylists or what but the last box was terrible, nothing worked, nothing fit right. All was returned via USPS, unfortunately they still charged me $489. They never scanned my return in properly! That was June 12. It is now July 14, they have my money and my return! They still have not processed my return after a month! THEY WILL STEAL YOUR MONEY!!! Deeply disappointed!!

For The Record, I received an extension to return the items late due to my father passing away. My credit card company has told me that it is Short Story who is holding up my refund.

11 de junio de 2025
Opinión espontánea
Logotipo de shortstorybox.com

Respuesta de shortstorybox.com

Hi Laura,

Thank you so much for sharing your review, we really appreciate you taking the time! We looked into your return and saw that it was sent back a few days past the return window, which is why the charge went through. We do charge for items that aren’t returned within the return period, but we’re always happy to offer an extension if you ever need one in the future! Just email hey@shortstorybox.com if you ever need to get in touch.

It looks like your return was delivered back to us, but since there’s an open dispute on the charge, the funds are frozen until that’s resolved. We’d love to process your refund as soon as possible, but unfortunately we’re unable to until the dispute is cleared on your end. I see our Client Experience team has been in touch with you about this, please don’t hesitate to reach out if you have any other questions. We’re here to help!

Valorada con 1 estrellas sobre 5

They do not actually listen to what the client says

I've only used this company twice, but much like other styling companies I've used, stitch fix, daily look, and there were a couple of others, they do not pay attention to what my style is and what I like and do not like. I've given them links to styles I like on Pinterest, I've sent them screenshots of outfits, and I feel as though they are not paying attention. The first box I received had a couple of pants that I kept, but I explained that I did not like pants, or bottoms with fake pockets. Got some bottoms with fake pockets is my second box. They also sent me some tops with puffy sleeves. I advised I did not like puffy sleeves, guess what I got in my second box, you got it puffy sleeves. I also had a store credit for a pair of the original pants I kept because the zipper broke the first and only time I wore them. For whatever reason my store credit was not being applied to the things I was keeping from this second box.

Edit: They have used my store credit on my latest purchases.

9 de junio de 2025
Opinión espontánea
Logotipo de shortstorybox.com

Respuesta de shortstorybox.com

Hi Laurie, Thank you so much for bringing this to our attention! We are so sorry that your overall experience wasn't what you were expecting. It does look like you were able to keep some pieces from each of the boxes you were sent which is amazing! It can take some time for our stylists to really get your style, so we really appreciate you bringing your experience forward. In regards to your concern about Store Credit, store credit gets automatically deducted at checkout but won't appear until your final invoice. This is a clarity issue that we are working on. We hope to be able to style you again someday and wish you all the best in your petite style journey <3

Valorada con 5 estrellas sobre 5

Excellent customer service!

This is such a fun and convenient way to add to your wardrobe! It is so difficult for me to find clothes that fit my 5'1 frame, but all of the clothes were the perfect length. Customer service is incredible. They were very generous and understanding when my own mistake caused a return to be lost in delivery. Highly recommend!

14 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fun and Easy

This is a fun and easy way to try on different petite style clothes. My stylist did a great job in choosing items I had mentioned I liked. I ended up keeping a good amount of the items that were sent. The return process was incredibly easy. Quick and fast communication from the company as well. Definitely will continue using them!

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Look no further...

If you're tired of trying on clothes that never fit correctly, Short Story Box is for you. I opened my first box and every single piece fit perfectly - wow! Their process is easy and customizable to your needs. I'm always looking forward to my next box.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Rochelle was great! It's so refreshing to get a response so quickly from a real live person. Excellent customer service.

26 de marzo de 2025
Opinión espontánea

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