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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having problems trying to get an alternator belt from various suppliers with very little help or advice. Found the boatyard the lady on the phone was extremely helpful and within 3 working days... Ver más

Valorada con 5 estrellas sobre 5

The Boatyard has everything you need for life afloat/leisure, well stocked with essentials and more and always a good supply of fuel for the winter. Everyone there is friendly and helpful. My husband... Ver más

Valorada con 5 estrellas sobre 5

Have just spent many hours repainting the roof of my widebeam and needed a new, stainless steel chimney to finish things off. Found the perfect plain stainless steel chimney plus raincoat on the sit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stanley made our tour of The Boatyard Distillery interesting and fun... great value for money.. delicious Gin... definitely one to add to your list when in the area.

Información sobre la empresa

  1. Proveedor de accesorios para barcos
  2. Taller de reparación de embarcaciones
  3. Proveedor de carbón
  4. Proveedor de cilindros de gas
  5. Tienda de insumos marítimos
  6. Tienda de navegación a vela

Escrito por la empresa

The Boatyard and Chandlery at Hilperton Wharf on the Kennet and Avon canal near Trowbridge supplies all the services, parts and spares a boater needs. We stock diesel, calor LPG gas, coal, water, pumpout and much more. We also have a chandlery boat Aquilo which you may see cruising around the canal network, we carry lots of essential spares and everyday chandlery items on board especially the awkward to transport items like boat poles and boat hooks. On our online store you will find service bundles for most popular makes of engines found on the inland waterways, these bundles offer an extra discount when you buy a full service kit for your engine.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

871 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, fast delivery.

23 de julio de 2025
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Respuesta de The Boatyard

Good afternoon John

Thank you for taking the time to leave us a review.
We are really pleased to hear that you found our website easy to use, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Great communication and quick delivery

Great communication and quick delivery, will definitely use again

21 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Helen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Good company to deal with

18 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Ian

Thank you for taking the time to leave us a review.
We are really pleased that you found us good to deal with.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Company new to me....will order again

Company new to me, impressed by speed of delivery and product. Will order again

21 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Jill

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5
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Respuesta de The Boatyard

Good afternoon Ian

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Excellent Family ran business.

I only made a small purchase from The Boatyard, but they still managed to instil the process with a personal touch and made sure my package arrived safe and on time.

15 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Guy

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Great customer service

The delivery company lost my item. But an email to the Boatyard resulted in a replacement item being dispatched. This arrived within two days. I cannot fault the service from the Boatyard, and I will use them again.

3 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Andrew

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your parcel was lost by our courier.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Very efficient

Ordered parts on line. Pulled in on my boat and parts brought straight out. 5mins start to finish. Great service for the travelling boater..

10 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Peter

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received from our wharfside team.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

A great range of products at sensible…

A great range of products at sensible prices. Well informed and helpful staff.
They have never let me down!
Always my first port of call (pun intended)

1 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Gary

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you receive when you visit our store.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

exactly what i needed

exactly what i needed, at a reasonableprice, promptly sent, and well packaged. all good 😊

29 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Stephen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Item ordered and delivered within 24 hours
Delivery service also spot on
Will definitely use again with out hesitation

5 de julio de 2025
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Respuesta de The Boatyard

Good afternoon

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 3 estrellas sobre 5

Good product, but?

Good product except for fixing chains! They are galvanised links which rust very quickly. Stainless looks better, doesn’t rust and isn’t that much more expensive. I did email you to enquire about this but didn’t even receive an answer. As I said product is good but I’ve had to replace the chains to make it so, hence the score!

5 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Keith

Thank you for taking the time to leave us a review.

Sorry that we did not respond to your email, we did not actually receive it, we buy the cores in ready to cover, so do not have any choice on whether the chains are zinc plated or stainless steel. We are really surprised that the chains have rusted so quickly as we have not had a problem with any of of other fenders. Please could you send a photo of the fender and rusted chains so that we can sort this out for you.

Thank you

Victoria and The Boatyard Team.

Valorada con 5 estrellas sobre 5

Good price

Good price, quality and early delivery

1 de julio de 2025
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Respuesta de The Boatyard

Good afternoon Allan

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the pricing and quality of goods you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Resent an item when the courier had lost it

23 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Dave

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your our couriers lost your parcel.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

very good honest and friendly service.

very good honest and friendly service.

22 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Edwin

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Very fast delivery at a reasonable…

Very fast delivery at a reasonable price got us up and running again very quickly.

20 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Karen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Family run business. Lovely couple.

Something of everything at the right price for boaters. Always obliging couple plus their helper, will always give you a hand loading your coal and gas items. And always open when they say they are, come rain or shine.

26 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Andrew

Thank you for taking the time to leave us a review, and for your very kind comments about us and our team , much appreciated.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

The product was delivered very quickly

The product was delivered very quickly

26 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Peter

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5
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Respuesta de The Boatyard

Good afternoon Barry

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Valorada con 5 estrellas sobre 5

Great

Great! Fast shipping no problems!

19 de junio de 2025
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Respuesta de The Boatyard

Good afternoon Matt

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

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