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Información sobre la empresa

  1. Tienda de insumos para hornear

Escrito por la empresa

Welcome to Sugarandsyrup.com. Discover our selection of premium coffee syrups, baking sugars, golden syrups and delicious snacks from our brands Tate & Lyle Sugars, Lyle's Golden Syrup and Whitworths Sugar. Delivered to your door.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service and fast delivery.

Great service and fast delivery.

27 de abril de 2026
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Respuesta de Sugarandsyrup

Thank you for your kind words! We're so pleased to hear you enjoyed our great service and fast delivery. Your support means a lot to us, and we can't wait to assist you again! 🌟

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, good prices quick delivery

27 de abril de 2026
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Respuesta de Sugarandsyrup

Thank you for your wonderful review! We're delighted to hear you found the ordering process easy, our prices competitive, and delivery quick. Your feedback is greatly appreciated

Valorada con 5 estrellas sobre 5

Fast & efficient service with quality…

Fast & efficient service with quality product

24 de abril de 2026
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Respuesta de Sugarandsyrup

Thank you so much for your fantastic 5-star review! We're thrilled to hear you enjoyed our fast and efficient service, as well as the quality of our product. Your support means the world to us, and we look forward to serving you again soon! 🌟

Valorada con 5 estrellas sobre 5

Williams service what I ordered is what…

Williams service what I ordered is what I got easy and quick

27 de marzo de 2026
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Respuesta de Sugarandsyrup

Thank you for your fantastic review! We're thrilled to hear that your order was exactly what you wanted—quick and easy! We truly appreciate your support and look forward to serving you again. 😊

Valorada con 5 estrellas sobre 5

Superfast delivery

Superfast, efficient delivery. Great products.

26 de marzo de 2026
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Respuesta de Sugarandsyrup

Thank you for your wonderful feedback! We're delighted to hear you were impressed with our superfast delivery and great products. Your satisfaction means the world to us—thank you for choosing us! 😊

Valorada con 5 estrellas sobre 5

Free shipping over £20 and very quick…

Free shipping over £20 and very quick delivery,
Purchased sugar for my home baking and cake decorating buisness

23 de febrero de 2026
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Respuesta de Sugarandsyrup

Thank you so much for your 5-star review! We're thrilled to hear you enjoyed our free shipping and quick delivery. It’s wonderful to know we could support your home baking and cake decorating business. Happy baking, and we look forward to serving you again soon! 🍰✨

Valorada con 5 estrellas sobre 5

Awesome idea to sell the empty tins!

Awesome idea to sell the empty tins! Great service too, recommended.

5 de enero de 2026
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Respuesta de Sugarandsyrup

Thank you so much for your kind words and recommendation! We're thrilled you love the idea of selling the empty tins and had a great experience with our service. Your support means the world to us!

Valorada con 1 estrellas sobre 5

Packaged arrived damaged

Packaged arrived damaged, still waiting to hear back on how to resolve this. Only way to contact is an not monitored email address

5 de enero de 2026
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Respuesta de Sugarandsyrup

We’re truly sorry to hear about your damaged package. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience caused. Our team is here to help, and is resolving this for you as they are organising a replacement for the 2 damaged bags. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Valorada con 4 estrellas sobre 5

Item as ordered.

Item as ordered.
Delivery very poor.
Item was left on main road
Which is 600 yards from house!
There was a box for parcels but driver just “ dumped” the parcel.
Luckily it wasn’t raining.
Disappointed ☹️

29 de diciembre de 2025
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Respuesta de Sugarandsyrup

We’re glad to hear the item met your expectations, but we’re truly sorry about the inconvenience caused by the delivery experience. We understand how frustrating and disappointing this must have been, especially when there was a designated box for parcels. We’ll be addressing this with our delivery team to ensure it doesn’t happen again.

Valorada con 3 estrellas sobre 5

Good company bad delivery

Your company despatched the goods very quickly but after 2 promised delivery dates finally arrived at 3rd attempt over a week later

28 de noviembre de 2025
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Respuesta de Sugarandsyrup

Thank you for your feedback. We’re pleased to hear you appreciated our quick dispatch, but we’re very sorry for the delays in delivery. Unfortunately, during the busy Black Friday and Cyber Monday period, some deliveries experienced unexpected delays. If there’s anything we can do to assist further, please don’t hesitate to contact us

Valorada con 2 estrellas sobre 5

I had a delivery of 20 sugars but 3…

I had a delivery of 20 sugars but 3 were burst. I have tried to call customer services but can never get through.

28 de noviembre de 2025
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Respuesta de Sugarandsyrup

Thank you for bringing this to our attention, and we’re sorry to hear about the damaged items in your delivery. We also apologise for the difficulty you’ve had reaching us by phone.

You can get in touch with us via email at orders@sugarandsyrup.com or through the contact form on our website, and our team will be happy to assist you in resolving this issue promptly.

Thank you for your patience, and we look forward to putting this right for you.

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products, fast dispatch and next day delivery without any cost.
Absolute 100% recommended

28 de noviembre de 2025
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Respuesta de Sugarandsyrup

Thank you for your fantastic feedback! We're so happy to hear that you loved our products and enjoyed the fast, free next-day delivery. Your recommendation means the world to us, and we're thrilled to have earned your 100% approval!

Valorada con 5 estrellas sobre 5

Salterd Caramel coffe syrup

We found your web site on the internet, as we have been having great difficulty in purchasing the Coffee syrup from any of our local retainlers within 25 miles of our home address. We have been using this product for several years but had almost given up when we found you. We will be using you direct in the future.

28 de noviembre de 2025
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Respuesta de Sugarandsyrup

Thank you so much for your kind words and for sharing your experience! We're thrilled that you found us and that we could help you get your favourite coffee syrup.

Valorada con 5 estrellas sobre 5

Brilliant service as always

Brilliant service as always, used them for all my sugar.... And can't fault there service in any way.

28 de noviembre de 2025
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Respuesta de Sugarandsyrup

Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you've been happy with our service and that we've been your go-to for all your sugar needs. Your kind words mean so much to us, and we’ll keep working hard to ensure you always have a brilliant experience with us. 😊

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