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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Ver más

Valorada con 5 estrellas sobre 5

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good - the flowers were lovely and arrived the afternoon of the designated date. As I hadn't heard from the recipients (flowers sent for bereavement, a beloved pet) I worried that they would not... Ver más

Valorada con 5 estrellas sobre 5

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Envío de flores
  2. Floristería

Escrito por la empresa

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Same day delivery as my order

Same day delivery as my order. Never had that work before from other florists. My friend had just come out of hospital and beautiful flower bouquet delivered that evening made her day.

17 de abril de 2025
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Respuesta de The Flower Factory

Hey Paula,

We're delighted to have made your friends day and hope we can continue to do so in the future!

Regards,
Cian

Valorada con 5 estrellas sobre 5

GET WELL SISTER

GET WELL SISTER
one of 7 sisters and 2 brothers and Rose is the best, most supportive and loving to us all.
She was delighted with her gorgeous delivery of chocolates and flowers. Delivery band on day and time .
Thanks for making it all so easy. Carol

16 de abril de 2025
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Respuesta de The Flower Factory

Carol,

We're glad that the recipient was delighted with the delivery of flowers and chocolates, we continue to try and improve our offerings week in and week out!

Regards,
Cian

Valorada con 5 estrellas sobre 5

Same day rilliance........

Same day. Delivery to my princess in Duljn. Fab flowers. A bit pricey but you get what you pay for. Highly recommended. Excellent tracking.

12 de abril de 2025
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Respuesta de The Flower Factory

Hey Anthony!

We're glad you appreciate both our same-day delivery option and our efforts to provide efficient updates, we hope to see you again.

Regards,
Cian

Valorada con 5 estrellas sobre 5

My friend was so delighted with the…

My friend was so delighted with the beautiful flowers and the presentation box was so unique. Even her husband was in awe at the gift.
Thank you and will continue using your lovely, efficient and gifted florists.
Suzanne

11 de abril de 2025
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Respuesta de The Flower Factory

Suzanne,

What a lovely review! We're delighted that your friend and her husband enjoyed the bouquet provided, your kind words mean a lot to our team as we continue to strive for higher standards.

Regards,
Cian

Valorada con 4 estrellas sobre 5

Very good

Have bought flowers a few times from here and found them to be very good.

10 de abril de 2025
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Respuesta de The Flower Factory

Hi there Anne!

We appreciate the kind review and hope you choose to remain a customer of ours.

Regards,
Cian

Valorada con 5 estrellas sobre 5

My order was time sensitive

My order was time sensitive. The Flower Factory delivered to specifications and on time. The deliverer didn't just drive off, but kept trying to deliver, continuing to knock on the door until a certain sleeping birthday girl answered. Which I appreciate a lot, she was delighted!

9 de abril de 2025
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Respuesta de The Flower Factory

Thanks Thomas!

We're glad that our delivery driver went the extra mile to make this delivery a success on a very clearly special day.

Regards,
Cian

Valorada con 5 estrellas sobre 5

Brilliant service so fast easy to order…

Brilliant service so fast easy to order and great value for money. Would highly recommend.

11 de abril de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Thanks Sharon,

We appreciate your kind review and will let our team know you appreciate the service!

Regards,
Cian

Valorada con 5 estrellas sobre 5

3rd time using the flower factory

3rd time using the flower factory
Excellent service
Georgous flowers

12 de abril de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Jen!

We're delighted that you have become a returning customer and that we can continue to impress you.

Regards,
Cian

Valorada con 3 estrellas sobre 5

Disappointed that the roses withered…

Disappointed that the roses withered before blooming/opening. Bouquet was a good size but when the withered roses were removed, it was out of balance.

4 de abril de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Hey Lorna!

Our apologies for any inconveniences caused we'd love to hear more about this, don't hesitate to contact us on support@theflowerfactory.ie

Regards,
Cian

Valorada con 2 estrellas sobre 5

Flower quality was great but got it…

Flower quality was great but got it pretty late. I wasn’t given the option to select preferred delivery time for Mother’s Day so got it late afternoon. Not great.

30 de marzo de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Hey there!

Our apologies for the late delivery, our drivers attempted to get all of our orders done as soon as possible over Mother's Day, however due to high volumes some arrived later than expected, we hope the recipient enjoyed the flowers!

Regards,
Cian

Valorada con 1 estrellas sobre 5

I was charged €4.99 for a card which…

I was charged €4.99 for a card which was just a piece of A4 paper and no envelope, very disappointing , I believe I wrote nice feed back explaining this to customer service , I got an email back today saying Hi there the card has been refunded , felt like poor customer service and I’d be hesitant to use the company again , just to be clear at no point was I looking for anything free
Kind regards
Brendan byrne

7 de abril de 2025
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Respuesta de The Flower Factory

Hi Brendan,

As per your email to ourselves we do believe that you were quite happy with the standard of flowers and the delivery service provided however you were displeased with the quality of the card along side the pricing.

Our team passed this message on and came to the conclusion that the best outcome was a subsequent refund of the card itself.

We hope you understand and apologies for any inconvenience caused,
Cian

Valorada con 1 estrellas sobre 5

Bad experience

They didn't deliver the order to Dublin.
They left a child waiting for the order.
They did not refund the money paid.

25 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous bouquet of flowers

Wonderful bouquet of flowers received. The arrangement was beautiful and all flowers appeared to be healthy and fresh. Thank you.

30 de marzo de 2025
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Respuesta de The Flower Factory

Hey Dee,

We're glad that you got a reasonable time with the bouquet and that you appreciated them deeply, we hope to hear from you again.

Regards,
Cian

Valorada con 5 estrellas sobre 5

Flowers delivered on time

Flowers delivered on time. Delivery photo sent. Great service.

30 de marzo de 2025
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Respuesta de The Flower Factory

Sorcha,

We're glad everything went as planned and how it should have. Thank you for the kind review.

Regards,
Cian

Valorada con 5 estrellas sobre 5

Excellent service

They looked exactly like the pictures and better. Certainly reasonable in price and lasted for ages. Love a business that delivers on what they promise!

29 de marzo de 2025
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Respuesta de The Flower Factory

Hi Sinead,

It's great to hear that we can live up to all of our guarantees at once! We hope to hear from you again.

Regards,
Cian

Valorada con 5 estrellas sobre 5

Ordering was so simple

Ordering was so simple. There was a great range of flowers and delivery was early next day with proof of delivery sent. Would definitely order from Flower Factory again.

28 de marzo de 2025
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Respuesta de The Flower Factory

Hey there,

We're delighted that you found our process simple, we strive to make it as easy as possible!

Regards,
Cian

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