Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... Ver más
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Consulta las opiniones de los clientes
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction... Ver más
I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... Ver más
TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... Ver más
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Información sobre la empresa
Escrito por la empresa
Retailer is Australia's subscription-based sneaker and collectibles platform. For $30 a month, members get access to: - Sneakers, apparel, and Pokémon at member prices — typically 35% below market. - Free automatic entry into our weekly Saturday raffles, where members go in the running for grail pairs at retail or below. - Weekly drops every Saturday at 5pm AEST featuring newly listed product. - Occasional pairs priced below market value, members only. We ship Australia and New Zealand wide with free shipping on every order. International orders ship at a flat AUD rate. The platform exists to give Australian members consistent access to the hyped and limited products that usually sell out at retail before they can get a fair go. Every product is checked before dispatch, and we operate from a warehouse here in Australia rather than relying on offshore drop-shippers. Whether you're after the newest Jordans, hyped Pokémon releases, or just want to be in the running for weekly raffles, Retailer puts hard-to-get product in front of paying members first. We're a small team based in Perth, and we'd rather get one order out right than ten orders wrong.
Información de contacto
Balcatta, 6021, Perth, Australia
- support@theretailcorrection.com
- theretailcorrection.com
3,7
Medio
126 opiniones
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Ha contestado el 71% de las opiniones negativas
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La gente también ha visto
Great communication between customer…
Great communication between customer and business, and they offer amazing value for sneakers and garms highly recommend this business to get your goods from
28 de enero de 2025
Excellent
Extremely happy with the retail correction.
If you’re after Grails at prices that aren’t crazy this is the place.
Read the delivery and product details and you won’t have any surprises other than you’re fresh grails!
28 de enero de 2025
PERFECT!!
all perfect, bought from spain and got my order in 14 days, will be ordering again soon!!
27 de diciembre de 2024
Ordered in November it’s now been a…
Ordered in November it’s now been a month only to be told they will deliver late Jan 2025. They really need to work on their business delivery process. It’s not worth $30 a fee if you’re having to wait that long. Fix your delivery process or give your customers an update on the delivery time, been a member since June however the delivery is a big let down for customer experience. Other than that I am happy with all of the goods I have purchased so far.
18 de diciembre de 2024
Opinión espontánea
Great customer service
Great customer service, good shipping times, great prices
25 de noviembre de 2024
Got the wrong size for one of my order.
25 de octubre de 2024
Great website only downfall iggs the…
Great website only downfall is the shipping time
11 de noviembre de 2024
Opinión espontánea
I just sneezed with a mouthful of milk
Everything is legit but takes AAAAGES to to process.
They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement.
Otherwise, very cool scheme, cheapest legit stuff I can find definitely worth the 30 a month. Would be 5 stars if I won a raffle.
26 de octubre de 2024
Paid membership: 30 Day shipping in Australia
Great online marketing, membership great, range is great!
But the time it takes for you to get your order is ridiculous. Why does it take so long? I was advised by the customer service, 20 days before it's dispatched and 10 days shipping?
This is th service for a paid member? Wow. If you fix the shipping part of this site. You would be unbeatable. But till then, you are sooo wrong for playing people.
I've been advised 2 more weeks till I receive my Jordan's that were supposedly in stock..... In Europe somewhere. Fingers crossed.
And this raffle thing, is it even real? My gut says no. So, unless you post people winning then I'm sooo doubtful of this business
Will happily change my review if the above turns out to be true.
26 de octubre de 2024
Opinión espontánea
Respuesta de Retailer
Hi John,
You placed your order 7 days ago (5 business days) and it is already in transit to us, and will be dispatched within the next 7 business days, then we estimate it’ll take another 3-5 days to you max, the items are coming from
Thank you for your feedback. We understand the frustration with wait times, and we apologize for any inconvenience. As stated on our product pages, some items require up to 20 business days for processing, especially when sourced from our partners overseas, such as in Japan. This timeframe ensures we can manage any potential delays, which are rare but can happen.
We pride ourselves on transparency and legitimacy. Our raffles are fair, and we frequently showcase customer highlights, Trustpilot reviews, and winner photos on our website and Instagram. We even conduct and post live video draws on Instagram to maintain full transparency.
We’re committed to getting your order to you as quickly as possible. In the future, please feel free to reach out with any questions about processing times—we’re always here to help! Thanks, Team Correction
Great service
Ordered from them a dozen or so times and so far it’s been an amazing experience, the products are all authentic and their customer service has been amazing. The only thing I believe they should work on improving should be their delivery wait time sometimes the orders can be delayed for an extended period.
25 de septiembre de 2024
I.was a bit concerned when I had no…
I.was a bit concerned when I had no delivery details initially
25 de septiembre de 2024
Respuesta de Retailer
Thank you for your review! We understand your concern about not receiving delivery details initially, and we apologize for any anxiety that may have caused. Our processing times are typically 1-20 business days, and we appreciate your patience. Your feedback is valuable as we strive to improve our communication.
Jordan 1 Mocha Sneakers
I have not received the product that I purchased and no communication from Retail Correction at this stage to inform me why delivery has been delayed.
Update 10/10/24: They have responded to email and advised delivery status will be updated next week.
Update 18/10.24: Sneakers have now been delivered. I recommend Retail Correction but you just need to be patient.
25 de septiembre de 2024
Respuesta de Retailer
Thank you for your feedback. We acknowledge the delay in receiving your order and understand the frustration it can cause. Your order is within our 1-20 business days processing time, and we appreciate your patience as we work through it. We’re glad our team has reached out to provide an update on your delivery status. If you have any further questions, feel free to contact us.
this company is a joke
this company is a joke, i received some fake yeezy x gap merch from them and they are refusing to refund me i will not be buying from this company ever again due to long shipping delays, fake items and them begging customers to give them good reviews in exchange for "store credit"
1 de octubre de 2024
Opinión espontánea
Respuesta de Retailer
Hi, we prioritize customer inquiries just as much as we do authenticity. In the past few months, we’ve sold over 1,500 AUTHENTIC Yeezy Gap items, making it impossible that you received fakes.
After reviewing our records, we couldn’t find any orders or emails associated with your name, which raises concerns that this may be a false review intended to harm our business.
If you have a legitimate issue, please contact our team directly, and we’ll be glad to assist you. However, we assure you that there’s no chance you received counterfeit products from us.
Product was really good and authentic/shipping Delays
Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, customer service also slow and average communication.
24 de septiembre de 2024
Respuesta de Retailer
Thank you for your feedback! We're glad to hear you enjoyed the quality and authenticity of our products. We apologize for the shipping delays and any communication issues you faced; your insights are important to us, and we're committed to improving in these areas. We appreciate your support and look forward to serving you better in the future!
100% Worth it
Retail Correction drops a lot of limited sneakers way under retail, and you can save hundreds buying here instead of overpriced sneaker stores. 100% worth the membership
1 de septiembre de 2024
Opinión espontánea
Respuesta de Retailer
Hi Nehan,
Thank you for the fantastic review! We’re thrilled to hear you’re finding great deals on limited sneakers and enjoying the savings through your membership. It’s our aim to offer unbeatable value and access to top-notch sneakers, so it’s great to know we’re delivering on that promise.
If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help you make the most of your membership!
Thanks again for your support!
website is good
website is good, but waited over a month and still waiting to be delivered
26 de agosto de 2024
Respuesta de Retailer
Hi Tiani,
Thank you for your feedback. I’m sorry to hear about the delay you’ve experienced. We strive to be as transparent as possible with our processing times and delivery estimates. During the purchase process, we mention that processing can take up to 20 business days. Once your order is processed, delivery can take an additional 10 business days.
I understand that waiting over a month can be frustrating, and I appreciate your patience. If you have any specific questions about your order’s status or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help and want to ensure you have a positive experience with us.
The Retail Correction (TRC) is hands…
The Retail Correction (TRC) is hands down the ultimate destination for snagging all the latest hyped items. Being a lifelong sneaker enthusiast, TRC's retail prices have been a game-changer, simplifying my shopping and significantly cutting down my expenses. With minimal shipping costs, TRC ensures I can grab any sneaker I fancy without breaking the bank. Compared to conventional sneaker outlets, TRC easily saves me thousands annually.
21 de julio de 2024
Opinión espontánea
Respuesta de Retailer
Hey Riyad!
Thanks a ton for the awesome review! We're stoked that you've found The Retail Correction to be your go-to spot for sneakers. Offering the latest kicks at great prices and low shipping costs is what we're all about. It's awesome to hear we're helping you save big compared to other places. Your satisfaction means a lot to us, and we can't wait to hook you up with more awesome finds! 🔥
Great pricing!
Bought a few pairs now for myself and the family! Super easy and sweet deals on absolute heat! Definitely coming back for more!
16 de julio de 2024
Opinión espontánea
Respuesta de Retailer
Hi Cailyn!
Thank you for your enthusiastic feedback! We're happy that you found our shopping experience easy and enjoyed the sweet deals on some fantastic sneakers. It's great to hear that you've already found pairs for yourself and your family. We look forward to welcoming you back for more exciting finds in the future!
The retail correction is great
The retail correction is great, I love knowing I can buy genuine items for the right price and they are always reliable. I've bought off them many times now and the items are always shipped out on time. Would highly recommend.
16 de julio de 2024
Opinión espontánea
Respuesta de Retailer
Hey Jake!
Thank you so much for your kind words! We're delighted to hear that you've had such positive experiences with us. Providing genuine items at fair prices and ensuring reliability in our service are priorities we take seriously. It's fantastic to know that you've been a repeat customer and that your orders have consistently been shipped promptly. Your recommendation means a lot to us! 🙂
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