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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I bought the shoes advertised in NYT. They were horrible. I gave them straight to Goodwill. I hope somebody finds a use for them. NYT should check who is advertising what.

Valorada con 5 estrellas sobre 5

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... Ver más

Valorada con 4 estrellas sobre 5

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... Ver más

Información sobre la empresa

  1. Centro comercial

Información proporcionada por diversas fuentes externas

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Haven't received my product nor do i…

Haven't received my product nor do i have a clue on an arrival time...

13 de abril de 2021
Logotipo de ColaPa

Respuesta de ColaPa

Dear Customer,
We are so sorry for the delay.
Your order Mall176540 has been checked and the item has already been dispatched to you. The tracking number is 9274890284968440016599 and you can track it by this link: https://t.17track.net/en#nums=9274890284968440016599
Here is the latest tracking information:
2021-04-11 09:15arrived at airport of destination,clearance in process
Please wait patiently and hope you receive it early.
Have a nice day!
The COLAPA Team

Valorada con 1 estrellas sobre 5

Real company or fake?

Put my order in and have not heard anything back as far as shipping or tracking. I have emailed and still have not received an email back or any information on my order.

9 de abril de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Lisa Hay,
Thanks for your review.

We checked your order is on the way to you. And we have replied you.
You can confirm if the e-mail be classified as spam by the system if you have not received.
Hope you can understand.

Have a nice day!
Best regards,
The COLAPA Team

Valorada con 3 estrellas sobre 5

Shipping delays and delivery days are…

Shipping delays and delivery days are not even projected and sometimes you have delays.

6 de abril de 2021
Logotipo de ColaPa

Respuesta de ColaPa

Dear Raul Martinez,
Thanks for your review.

We are so sorry for the delay.
As for your order, we have sent the e-mail to you.
Please check it.

And please e-mail us if you have any questions. Thanks.

Have a nice day!
The COLAPA Team

Valorada con 2 estrellas sobre 5

Doesn't confirm to facial contours…

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay in place. Ear loops are comfortable.

3 de abril de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Charlie Girl,
Thanks for your review.

We will improve our products to make it better.

Thanks again.
Have a nice day!
The COLAPA Team

Valorada con 1 estrellas sobre 5

I’ve still not received my order :(

I’ve still not received my order :(
I placed this order weeks ago and paid for the 7-10 day delivery and I’ll still waiting 3 weeks on
I’ve emailed a few times with no joy of a correspondence,
Looking at the reviews it doesn’t look good and looks like I’m not getting my order
Not happy at all

29 de marzo de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Shelley White,
Thanks for your review.

We are so sorry for the delay. But we are sorry to tell you we cannnot locate your order.
Would you mind send your order details to our e-mail? Then we will check it for you.
Hope you can understand.

Here is our e-mail address: service@colapa.com

Have a nice day!
The COLAPA Team

Valorada con 1 estrellas sobre 5

I’ve not received my order

I’ve not received my order! My order # MAKA 4652
Date order 2/8/21 order 10 pcs KF94 Comfortable Fish
Type Mask for adult. I contact them 3 times but no one answer me. Never trust this company!!!

9 de marzo de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Katie Thongta,
Thanks for your review and sorry for your long waiting.

We have checked your order, it is on the way to you.
As for more details, we have sent the e-mail to you.
Hope you can get it soon.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Valorada con 5 estrellas sobre 5

The perfect phone case

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not which iphone she has. Mine fits perfect my Samsung A11.

22 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not waste your hard earned money

Do not waste your hard earned money. Piece of crap. The mask inserts are poorly constructed, slide all over, leaving big gaps in your mask. They are very uncomfortable. And their customer service is horrendous. Their refund policy is a joke! HORRIBLE!

12 de febrero de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Diane Edwards,
Thanks for your review.

We are so sorry for the delay reply. We have sent the e-mail to you about your order.
Please check it.
Please let us know if you have any questions,

Have a nice day!
The COLAPA Team

Valorada con 1 estrellas sobre 5

DIDNT GET CLOSE TO WHAT TRHEY PROMISE

DIDNT GET CLOSE TO WHAT TRHEY PROMISE. AND DO NOT ASWER MAIL WHEN YOU COMPLAIN!!!!

4 de febrero de 2021
Logotipo de ColaPa

Respuesta de ColaPa

Dear kund,
Thanks for your email and sorry for your long waiting.

We are so sorry for that. We will reply the e-mail within 24 hours.
It may be classified as spam by the system if you have not receive it.
Would you mind check it? Hope you can understand.

Have a nice day!
The COLAPA Team

Valorada con 1 estrellas sobre 5

I purchased a face guards to go under a…

I purchased a pack of face guards to go under a mask. This never arrived. I chased up my order and was told due to COVID-19 issues there had been delays. Fair enough. I started to chase again this week and was told that the order had been delivered according to the courier. I assured Colapa this had not happened. I was told to ask my family, neighbours and local post office. I had already made these checks before bothering the supplier. I asked for proof of delivery (a signature or photograph of a doorstep delivery) but obviously they have nothing. I am just sick of getting an automated reply with the same ‘suggestions’ - so I heartily recommend that you avoid this company like the plague. Very angry with pathetic responses. I have raised a dispute now with PayPal- but honestly don’t want my money back - I just want my face shields! 😡😡😡

29 de enero de 2021
Opinión espontánea
Logotipo de ColaPa

Respuesta de ColaPa

Dear Sue Manning,

Good day!

We are so sorry that you have not received the parcel. But from the tracking information, it has been delivered. Please contact the post office to check it if you have not received it.
Hope you can understand.
Have a nice day!

The Colapa Team

Valorada con 4 estrellas sobre 5

The only reason I'm giving a 4 star…

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items being shipped from China, so was prepared for that wait. Items received well packaged and exactly what I had ordered.

15 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mask Guards are ingenious

I love your guards to wear under my masks. It keeps the fabric from going into my mouth and nose when I breathe, I can breathe easier, and I can wear lipstick without it smudging. Also, I can attach it to the ear elastic so it doesn't slip down as other do. THANKS for inventing this great product to wear as long as we need masks.

14 de enero de 2021
Opinión espontánea

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