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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Top Class service. Did exactly what they promised and the reason why I used them again. I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant opticians! I’ve lost count of how many pairs of sunglasses, varifocals and VDU glasses I’ve had reglazed by JP! Excellent quality reglazing, seamless delivery experience and great value for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost. I placed the prescription order on Sunday and they glasses a... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

688 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great Company

Great experience from start to finish. I've contacted JP Opticians to enquire about sunglasses I was interested. They answered all my questions promptly and with all information needed. Delivery took around 10 days, as advised, as they had to order item from Italy. But it was worth of waiting. Thank you very much!

16 de junio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your purchase and your experience with us. 

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service.
Fabulous quality of sunglasses.
I would certainly recommend!!

11 de julio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Top drawer service

Top drawer service, highly recommended. Ordered a replacement frame late monday afternoon as I had sat on my original pair, gave me a discount and posted by courier that day at no cost, so arrived tuesday. Have swapped lenses over and using them to write this review! Got me out of jail with my wife!!

11 de julio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Valorada con 5 estrellas sobre 5

Genuine bargain

These guys were offering such a great price for Oakley sunglasses that I was a bit nervous it was too good to be true. Needn’t have worried. Delivered securely, on time and a first-rate completely genuine item. And cheaper than some of the eBay second-hand prices.

28 de junio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Excellent online purchase of Tom Ford…

Excellent online purchase of Tom Ford ladies sunglasses. Considerably cheaper than other retailers and fast delivery. Highly recommended.

20 de junio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your sunglasses and your experience with us. 

Valorada con 5 estrellas sobre 5

Second order

This is the second time I’ve used jb opticians for my raybans and my order was completed correctly with no problems at all and quickly. Thank you and I will be using again

6 de julio de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Fab company

Great company with some really good prices!
Got the Oakley sunglasses I was after for a great price and the customer service and quick dispatch to match.

29 de mayo de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your purchase and your experience with us.

Valorada con 2 estrellas sobre 5

Expected to wait a month for an order

Expected to wait a month for an order. Ordered a pair of sunglasses no prescription - website stated 5-7 days for delivery- once order was made this changed to 10 days. It’s been over 10 days now, nothing has arrived, I had to chase via email and now being told I would need to wait another 2-3 weeks?! Cancelled order but just wasted so much time. Going away this weekend and ordering from anywhere else means waiting another 5-6days which is too late. Very very frustrating. The correct delivery time should be stated on the website and if there is an issue I should have been made aware immediately! Just be aware that they are selling items they don’t have in stock.

4 de julio de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Thank you for sharing your experience.

We were very sorry to read about the issues you faced with your order and the lack of communication you received July 2023. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.

Kind regards
Jacky
Manager

Valorada con 5 estrellas sobre 5

Superb!

Superb service every time!!
Great prices, great service and delivery!!

5 de mayo de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback. We really appreciate your continued custom

Valorada con 5 estrellas sobre 5

Competitive Service

The whole ordering experience was easy and comfortable.The updates on order were helpful,and product was exactly as described.
Price was very competitive with local Opticians

25 de mayo de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Very pleased with JP Opticians

Very pleased with JP Opticians. I’ve ordered several pairs of glasses and sunglasses and the service has always been excellent 👌

24 de junio de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your feedback. We really appreciate your continued custom.

Valorada con 5 estrellas sobre 5

Fourth time I have used J P Opticians…

Fourth time I have used J P Opticians and have to say a superb experience every time. Best opticians ever!!

20 de mayo de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. We really appreciate your continued custom.

Valorada con 5 estrellas sobre 5

I’m a bit picky with glasses

I’m a bit picky with glasses, but having tried the Superdry Kaliko’s on locally I bought them online at J P Opticians and couldn’t be happier.

1 de mayo de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback. We really appreciate your custom.

Valorada con 5 estrellas sobre 5

Always use JP for my glasses .

Always use JP for my glasses .. first class 👍🏼

5 de junio de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your purchase and your experience with us. 

Valorada con 5 estrellas sobre 5

Great!

Ordered some sunglasses from JP, took a little over a week to arrive to me as it had to be ordered from their supplier in Italy. Item was packaged very well and communications were excellent over email and phone. I would recommend this company definitely.

However, make sure to ring/email JP before placing an order to make sure the item is either in stock and ready for immediate dispatch, or if they need to order it from Italy (so you know roughly how long it will take for delivery) Thanks JP!

14 de mayo de 2023
Opinión espontánea
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Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Amazing product

Amazing product, super fast delivery, great communication

20 de abril de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your purchase and your experience with us. 

Valorada con 5 estrellas sobre 5

Pair of single vision Ray-Ban glasses

I bought a pair of single-vision Ray-Ban glasses that were ~60% cheaper from the high street shops. They arrived pretty fast (within two days) but came with a cosmetic defect. Then I got worried, but JP Optician's excellent customer service replaced them with a new pair quite quickly. Very happy with my purchase and the service. I will definitely use them again.

17 de abril de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Absolutely amazing service,with genuine…

Absolutely amazing service,with genuine frames and lenses….was such a simple process that once I realised how trustworthy they were I ordered a second pair.

14 de abril de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Valorada con 5 estrellas sobre 5

Really happy with my order

Really happy with my order. Price was a little cheaper than everywhere else which was what encouraged me to buy a pair of sunglasses online, something I'd never done. The sunglasses were perfect though and arrived within 3 days. Would definitely use them again.

21 de abril de 2023
Opinión espontánea
Logotipo de J.P. Opticians

Respuesta de J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

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