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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Great product, average service. Ordered items that were "in stock", no updates for 2 days with tracking, so I called. Items are out of stock and not available until next week. Oh, dear! Could ha... Ver más

Valorada con 5 estrellas sobre 5

Fabulous service and value. We ordered some cardboard wallets and they arrived quickly and do exactly what we needed - an eco-friendly, protective way of posting glass-packed shoelaces made from o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Requested 3 sample boxes and they are all of a fantastic quality - better than anything else I've tried. The only negatives being, they packaged the flat-pack samples in a huge flattened packing box... Ver más

Valorada con 1 estrellas sobre 5

Was Brexit good for Lil Packaging? I don´t think so. The new EU branch offers extremely high shipping prices and terrible service! Goods disappear during transport. They promise to resend, but it neve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante
  2. Servicio de impresión digital
  3. Empresa de empaquetado
  4. Tienda de embalaje
  5. Tienda de suministros para empaquetado

Escrito por la empresa

At Lil, we don’t just innovate. We design and manufacture every last mailer, envelope and cardboard box and CD case ourselves, and we keep the entire range in stock. We’re also still family-run, still independent, and still love what we do. Through extensive research with the world’s largest online retailers, we have produced the most operationally cost-effective range of cardboard postal packaging on the market. For the perfect balance between scalability and sustainability - our range of plastic-free eco-friendly ecommerce packaging is second-to-none. The Lil difference … • Seriously fast to use • Family, and world friendly • Plastic free, recyclable and sustainably sourced • Researched sizes to fit your needs • Maximum protection, always • Consistent supply Specialties Peel and Seal Kraft-card Envelopes, Cardboard Boxes, Fashion mailers, Book mailers (Bukwrap), E-commerce Packaging for Luxury Goods, High Security e-commerce Packaging, Hi volume e-commerce packaging, Packaging Manufacture, Flexographic Printing, Lithographic Printing, Custom Packaging, Corrugated Cardboard, Solid board packaging, Environmentally Safe Packaging, FSC® certified, 100% recyclable packaging, Cardboard box manufacturer, Eco-friendly packaging, Letterbox Packaging, Plastic Free Packaging, Low Volume Digital Printing, and Packaging auditing and waste management


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

820 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 3 estrellas sobre 5

Considering I have not received my…

Considering I have not received my order and you are asking for a review I will ha e to give it three stars

12 de abril de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Hi,
I am so sorry that your order has not been dispatched yet. Due to COVID19, we had to close our factory to ensure the safety of our staff and customers and we've implemented some big changes - you can read more about this on our blog:

https://www.lilpackaging.com/blogs/lil-news/covid19-update

Our warehouse team are back today but in a limited capacity and are currently running stock checks and picking orders. We will be in touch ASAP to inform you of your order status and either propose delivery timescales or a full refund.

I do hope we can make this up to you and please accept our sincere apologies for any inconvenience we may have caused you.

mail happy
Lil Packaging

Valorada con 5 estrellas sobre 5

An honest review

I only ordered a sample box- expecting to only receive a small square. However I was quite surprised to find that it was a full box. Some of the edges were not cut too great but with it only being a sample I was not too bothered by it. Did I mention that its eco friendly too?

I wish there were more boxes that I could put designs on or made clear whether double side printing options are available or to have low quantity for those who want to show a client a physical product. You're probably thinking I'm a bit miffed, but infact I'm quite the opposite and will be putting in an order and contacting them to get answers.

Keep going Lil Packaging.

6 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lil produces the best vinyl packaging…

Lil produces the best vinyl packaging plus free delivery for orders over £70. Very highly recommended.

5 de abril de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your order and review, we are very pleased to hear that you love our Vinyl packaging as much as we do.

Mail Happy.

Valorada con 1 estrellas sobre 5

still waiting delivery

Your first delivery was excellent and I love your product but I am still waiting for my second delivery and getting anxious.

3 de abril de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

We are terribly sorry for the delay. But due the current situation, unfortunately the business was closed on the 25th and all staff were sent home, we are due back to open on the 8th April.

The website was updated immediately and a red banner at the top of the website does state:

COVID19 UPDATE - Factory & Warehouse CLOSED FOR 2 WEEKS. All orders will be fulfilled upon our return 8th April.


Once again we apologise for the delay and that this was not made clear enough for you, we will get your goods out once we have staff back in the building to pick and pack your order on the 8th, please allow a day or so as we have a large back log of orders to fulfill.

Kindest regards
Mail Happy

Valorada con 5 estrellas sobre 5

Always amazing service

Always amazing service, fast delivery, expert advice and an amazing product line. I only use these boxes to ship our products, as I trust they will get the items to our custmers as we sent them.

2 de abril de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for taking the time to review us, we are very happy that you are pleased with your purchase.

Mail Happy.

Valorada con 4 estrellas sobre 5

Excellent for affordable envelopes

Brought a couple of envelopes to pack some art work. This website is really affordable for good quality envelopes. They arrived quick and in excellent condition. Their customer service is also extremely helpful.
I didn't give it 5stars as the sizing is a little confusing.

31 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your order and review, we are sorry the sizing is a bit confusing, all of the dimensions are listed if the codes are confusing. If you would like any advice we are happy to help on either sales@packaging.com or 01480 396200.

Mail Happy.

Valorada con 4 estrellas sobre 5

product review

really happy with the products, its enabled us to offer something new in our business in a really important time. We choose the eco products as it aligns with our sustainability goals.

31 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your custom and review.
:) Mail Happy.

Valorada con 5 estrellas sobre 5

All good

All good. Thanks.

30 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your review and custom.

Mail Happy.

Valorada con 5 estrellas sobre 5

Excellent Service

Easy to use Web site, and goods arrived on time and well packed.

28 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you, we are pleased our website is user friendly, your feedback is important to us.

Mail Happy.

Valorada con 5 estrellas sobre 5

Quality product fast delivery

Reliable. Fast. Quality product. Recommended

27 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your valued review and custom.

Mail Happy.

Valorada con 5 estrellas sobre 5

Good communication in difficult…

Good communication in difficult circumstances. Would recommend.

26 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your understanding at this difficult time, we appreciate your order.

Mail Happy Team .

Valorada con 5 estrellas sobre 5

Never disappoint

Second time using you guys and again you provided a quality product and delivered in super quick time. Thank you

25 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thanks we appreciate your return custom and writing this review!

Mail Happy.

Valorada con 2 estrellas sobre 5

I haven't received the packaging yet…

I haven't received the packaging yet and can't find any tracking link to help with this.

24 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

We are terribly sorry for the delay. But due the current situation, unfortunately the business closed on the 25th and all staff were sent home, we are due back to open on the 8th April and we will get the goods out to you as soon as we can.

Once again we apologise for the delay.

Valorada con 5 estrellas sobre 5

Excellent packaging and speedy…

Excellent packaging and speedy delivery. Highly recommended.

23 de marzo de 2020
Opinión espontánea
Logotipo de Lil Packaging

Respuesta de Lil Packaging

Thank you for your recommendation, we value this review and your custom.

Mail Happy.

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