Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Item arrived quickly but when I returned it they charged me for return postage even though I had paid it myself vis Royal Mail. Sent several e-mails and no response. So unless you are 100% you wont... Ver más

Valorada con 3 estrellas sobre 5

Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buc... Ver más

Valorada con 5 estrellas sobre 5

Got 2 Fred Perry and 2 boss t shirts from there store this morning. Lovely shop with loads of t shirts to chose from, but more importantly excellent customer service got a bit of a beer belly now so l... Ver más

Valorada con 1 estrellas sobre 5

I cannot log in to the site to buy clothing .. I reached out to the admin, but got an irrelevant response that did not fix my login issues! I am guessing they do not want my business, and reading thes... Ver más

Información sobre la empresa

  1. Tienda de ropa para hombres

Escrito por la empresa

Northern Threads first opened its doors in 2006 as a new home for the best contemporary and designer menswear. Since then we have twice been recognised by Drapers Magazine in their Top Inspiring Independents list and continue to look for new ways to grow and improve. In 2024 we had to say goodbye to the store which had been our home for almost 20 years and focus our heritage experience and unrivalled customer service exclusively with northernthreads.com. This bold step has given us the opportunity to offer an ever-expanding portfolio of peergoup designer brands representing the best of classic and casual menswear.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Fine as long as you're 100% you wont want to return an item

Item arrived quickly but when I returned it they charged me for return postage even though I had paid it myself vis Royal Mail. Sent several e-mails and no response. So unless you are 100% you wont return an item go elsewhere, and dont expect anybody to reply to any e-mails you send.

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

False trustpilot review

This site popped up on Facebook so i checked on trustpilot which had a poor rating of 1.2 ! But when I looked at the details the majority were 5 stars . I think trustpilot have made an error for this one so I ordered a jumper as a test.
Great price, great jumper and quick delivery.

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I cannot log in to the site to buy…

I cannot log in to the site to buy clothing .. I reached out to the admin, but got an irrelevant response that did not fix my login issues! I am guessing they do not want my business, and reading these reviews not sure I want to do business with them!

28 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sent the wrong trainers (a cheaper…

Sent the wrong trainers (a cheaper pair) it took 10 days (I notified them on the 18th) to send me an email and the label sent is incorrectly formatted so can’t be used. They responded to say a replacement would be sent but as of now (4th dec) I have not received that so am still out of pocket with no trainers. Terrible service

18 de noviembre de 2025
Opinión espontánea
Logotipo de NORTHERN THREADS

Respuesta de NORTHERN THREADS

Hi Lisa, I can see our team got back to you on the 28th of November, and you confirmed to us via social media this email was in your Spam folder. I believe we have now sent out a prepaid label for your return.

Apologies for any inconvenience.

Valorada con 1 estrellas sobre 5

Got sent wrong item that was cheaper…

I have no emails from you , could you please send again and check its the right email, thankyou

14 de octubre de 2025
Opinión espontánea
Logotipo de NORTHERN THREADS

Respuesta de NORTHERN THREADS

Hi Cath ... I am very sorry for our intial shipping error but we have been replying to your emails (starting Oct 19th) with a pre-paid label. Can you please check your Junk folder - the emails are coming from contact@ ... many thanks and apologies NT

Valorada con 1 estrellas sobre 5

OK until you have aproblem

Have to say ordering and delivery all good. However, like all these discount stores they don't like you sending stuff back and make it difficult. What really upset me was they that charged me twice for postage for 2 items that were sent back in the same package. I knew I had to pay return which I'm good with but hitting me twice is REALLY POOR. Only use if you defo know your size as they rip you off on return.

Thanks, how do I contact you?

8 de julio de 2025
Opinión espontánea
Logotipo de NORTHERN THREADS

Respuesta de NORTHERN THREADS

Hi Colin, I'm sorry if you were charged twice for x2 orders sent back together. All our returns are handled by LOOP so they would have processed both return fees automatically. I can only see one order from you on our system NT1568 so if you give me the other order number I can manually return the second £3.95 return shipping fee. Many thanks @ NT

Reply: You can go on the website contact us page or send an email to contact @ northernthreads.com with your x2 order numbers. If you explain you sent x2 separate orders back together ... but got charged £3.95 twice ... they should be able to refund one of the return shipping fees. Thanks @ NT

Valorada con 5 estrellas sobre 5

Defo worth a visit especially the Class SALE

Don't often go in Northern threads even though it's on my doorstep. Have to say they do a great sale (50%) off the full price and most sizes available. I got a half price MA Strum overshirt that caught my eye and the shop owner advised on the better fitting size between the large and medium. Defo recommend this place also the shop is worth a visit as the website pictures don't do some products justice. Good work lads.

2 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got 2 Fred Perry and 2 boss t shirts…

Got 2 Fred Perry and 2 boss t shirts from there store this morning. Lovely shop with loads of t shirts to chose from, but more importantly excellent customer service got a bit of a beer belly now so like to try on and am dead fussy about the fit, the gent who served me was great and made it actually enjoyable, a normally hate shopping. Definatly be back

21 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 everything

First time using Northern Threads, proper top quality footwear, great communication & next day delivery, what more can you ask, got a new customer here, nice1.

8 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not value for money

Not value for money - first we assumed postage free for full price item as indicated but a spend discount on the site prevented this (misleading). Refund saw £7.50 deducted - no idea why and an email to your help desk was ignored. Very poor service and will not use again.

1 de octubre de 2021

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