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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Just the same as another reviewer, with the same outcome for the same lawnmower. When we contacted our bank they said the company had set up recurring payments! I think they have taken another compan... Ver más

Valorada con 1 estrellas sobre 5

Placed an order for a Dewalt lawnmower, was sent confirmation email station I would receive my order on 3rd April. Item has still not been delivered. Ive sent several emails asking for update but been... Ver más

Valorada con 1 estrellas sobre 5

Failed, incomplete order. Do Not use these guys online on eBay. Will walk away from your problem. Have absolutely no idea of customer service and sherked all their responsibly. Shameful. Then that's... Ver más

Valorada con 1 estrellas sobre 5

Ordered a Nilfisk extension tube, confirmed in order receipt email. Later received a despatch email telling me they're sending me a padlock instead, tried to find phone number to ask them to sort thei... Ver más

Información sobre la empresa

  1. Vivero
  2. Concesionario de maquinaria para la construcción
  3. Tienda de herramientas

Información proporcionada por diversas fuentes externas

Power Tools & Hand Tools From DeWalt, Bosch, Makita and all the leading brands


Información de contacto

1,0

Muy malo

TrustScore: 1 sobre 5

371 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Apsolute scum company do not use.

Just the same as another reviewer, with the same outcome for the same lawnmower. When we contacted our bank they said the company had set up recurring payments!
I think they have taken another companies name as up until 2014 this seemed a legitimate business with good reviews.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Undelivered item

Placed an order for a Dewalt lawnmower, was sent confirmation email station I would receive my order on 3rd April. Item has still not been delivered. Ive sent several emails asking for update but been ignored each time. I will be seeking legal action to start small claims procedure. Very poor service

3 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order not delivered

Placed order online 11th January paid using PayPal order should have arrived 18th January . I sent an email 21st January no reply I then rang 2nd Feb no reply I requested and received full refund from PayPal . I won’t be using this company again

12 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing

I purchased a wet stone as a Christmas present for my husband on 20th November from Ttolbox Scotland. Unfortunately, it didn't fit and because it was outside of the 30 day policy they would not exchange it for the correct size, even though we were happy for them to keep the difference in the price. I am disappointed in their unhelpful attitude but it's their policy and their choice regardless of it being a Christmas gift which meant I couldn't return it in time. I learned my lesson and just won't shop there again but what really disappointed me was that they would not publish my review. It was accurate and honest but it seems they only publish favourable reviews which suggests they are not a trustworthy company.

16 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failed/ incomplete order.

Failed, incomplete order. Do Not use these guys online on eBay. Will walk away from your problem. Have absolutely no idea of customer service and sherked all their responsibly. Shameful.
Then that's not the end of it. They than went out of their way to additionally message me and insulted and criticized my grammer and spelling in an intentional attempt to offend. Yes it may have been poor but amazing and unbelievable.

24 de abril de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

useless, waste of time

The slowest worst service and delivery in the business.Shamefull.Still waiting for delivery.......

18 de agosto de 2014
Opinión espontánea
Logotipo de www.toolbox.co.uk

Respuesta de www.toolbox.co.uk

Good Afternoon Clarence Coetzee,

Thank you for taking the time to leave feedback, this is much appreciated.

Firstly may I apologise on behalf of Toolbox, for the delays you have experienced with receiving your order. I have looked into your order and can see that unfortunately on this occasion we experienced a problem with stock. Your order was delivered via City Link on the 23rd August and signed for by Dominique.

Please accept my sincere apologies for the delays and inconvenience that have been caused.

Kind Regards
Customer Services Manager

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service,very fast delivery, the bench grinder was very well packaged. Would certainly use again and would highly recommend.

7 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brill

Excellent service from ordering to delivery,kept me informed of what was happening,tools i ordered are excellent quality i will comment further when i`ve used them a few times but have no doubt they will serve me well,i highly recommend Toolbox and when i`ve saved some more pennies i have my eye on another ROK tool and will be back.

30 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don't buy a battery driven screwdriver!

Do what I did and buy a Powertools 18volt cordless drill. It does the job of both screwdriver and power drill perfectly.
I am delighted with my purchase of this cordless drill. It comes with two rechargeable batteries, it is powerful enough for any home DIY task, and, it comes complete with a set of drills and various screwdriver bits all included.

16 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivered on time as promised.

This item was delivered as a present to my daughter so I have not seen it for myself. However, it was gratefully received and immediately proved its worth. I guarantee it will prove its worth in the years to come. What is it? A sensible long handle Celtic [Cornish] spade, if used correctly, no more back pain.

18 de marzo de 2014
Opinión espontánea
Valorada con 4 estrellas sobre 5

Goods as described and arrived quickly

It annoys me that you have to pay higher postage to Scotland Website is a bit erratic in bringing up the tool you are looking for.Also had an email conversation regarding options on tool I bought other options listed but not stocked so not really available so you lost a sale there,

18 de marzo de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

WHERE'S MY BRADS ?

on monday i ordered paslode brads for my nailer. it's now saturday and according to tracking details they haven't even been dispatched yet. don't think that's good service. no e-mail to say if there is a problem or not. it states in delivery notes they will e-mail if this is case. also thought postage costs were high considering size and weight of item. the brads were cheapest online but probably dearest delivery charges. will be sticking to usual supplier if this is how toolbox treat new customers.

15 de febrero de 2014
Opinión espontánea

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