Product not yet received despite being ordered weeks ago. Nothing offered by Abigail Ahern to compensate. Really disappointed. I hope the pendants are worth it when they eventually arrive.
Respuesta de Abigail Ahern
Thank you for your feedback. We're very sorry to hear about the delay with your Hesket Rattan Pendant and completely understand your disappointment, especially after waiting several weeks for your order to arrive.
This is not the experience we want for our customers, and we appreciate you bringing it to our attention. We understand how frustrating it can be when an anticipated delivery takes longer than expected, and we're sorry that we haven't met your expectations on this occasion.
We sincerely appreciate your patience and hope that once your order arrives you'll be delighted with the quality and design. If you haven't already, please contact our customer service team with your order details so we can look into the status of your delivery and assist further.
AA Team x