Good prize money but expensive for machine. My machine ran out of battery and the club staff said there wasn't anymore. I missed one if the games and had to stand up whilst my machine was on charge.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Touch pad prices gone up, prize money is the same, not value for money, food potions are smaller price gone up, did not receive birthday card or offers from buzz bingo 2024
La empresa ha respondido
The centre is understaffed Bar was closed until after 6pm machine not working waited ages for online orders some of the staff are very rude no names being mentioned Machines were fine although a l... Ver más
La empresa ha respondido
Great club and friendly atmosphere and the staff are great they have the time to talk to you and ask how we have been
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Información de contacto
341-351 High Street, E15 4QZ, London, Reino Unido
- 2085341208
3,0
Medio
5 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No Staff at Buzz Stratford…
No Staff at Buzz Stratford either quein or always wait wait wait for anything..
11 de julio de 2024
Opinión espontánea
Respuesta de Buzz Bingo - Stratford
Hi Rick,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience with our ques. We will always try to provide an inclusive and timely experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment. I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Claire
Customer Reviews Team
PRICES
Touch pad prices gone up, prize money is the same, not value for money, food potions are smaller price gone up, did not receive birthday card or offers from buzz bingo 2024
2 de mayo de 2024
Opinión espontánea
Respuesta de Buzz Bingo - Stratford
Hi Linda,
I hope you are well.
Thank you for taking the time to leave a review, I’ll ensure this is processed by the relevant team.
I am sorry to hear of your disappointment regarding our pricing within the club. We try to provide a variety of Bonus Games and Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices to choose from.
Please be aware that we will always try to provide the best prize money however this can be influenced by ticket sales as well as weather conditions.
Please be aware some pricing will increase naturally with inflation and rising operation costs however we do try to ensure all pricing is affordable with a range of pricing provided to allow a larger selection of options for customer to choose from.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind Regards,
Claire
Customer Reviews Team
Good prize money but expensive for…
Good prize money but expensive for machine.
My machine ran out of battery and the club staff said there wasn't anymore. I missed one if the games and had to stand up whilst my machine was on charge. The area was in the lounge that was very loud and full of people. Very disappointed.
7 de abril de 2024
Opinión espontánea
Respuesta de Buzz Bingo - Stratford
Hi there Jane,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Stratford club did not meet your expectations, we will always try to provide an inclusive experience for all of our customers.
I am sorry to hear you did not receive this. I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
Great club and friendly atmosphere and…
Great club and friendly atmosphere and the staff are great they have the time to talk to you and ask how we have been
25 de enero de 2024
Opinión espontánea
Respuesta de Buzz Bingo - Stratford
Good morning Jennie,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Stratford. I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards,
Richard
Customer Reviews Team
The centre is understaffed
The centre is understaffed
Bar was closed until after 6pm machine not working waited ages for online orders some of the staff are very rude no names being mentioned
Machines were fine although a lot out of order and switched off
26 de noviembre de 2023
Opinión espontánea
Respuesta de Buzz Bingo - Stratford
Hi Harriet,
Thank you for taking the time to leave your. I am sorry you had a poor experience at our Stratford Club. Your comments will be raised to the relevant department.
I do hope your next visit will be more enjoyable.
Kind regards,
Buzz Bingo Customer Service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.