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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Used them many times now but every time they cannot be more helpful with recommendations and advice. A last minute request on Thursday was met with such a 'can do' attitude where many others would hav... Ver más

Valorada con 1 estrellas sobre 5

Awful rip-off untrustworthy company, obnoxious rude lying, argumentative staff,zero customer service, selling inferior quality and damaged,chipped discoloured,storage crate damaged patio slabs. Do... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldn’t recommend more, answered every query, re did my quote about 4 times without worry as I kept changing my mind, and best of all really fast delivery! Great company!

Valorada con 2 estrellas sobre 5

A specific delivery date was given for goods and I workmen paid to be present to receive the goods . They didn't arrive when requested and agreed . I got a phone call at around 3.30pm to say the lo... Ver más

Información sobre la empresa

  1. Tienda de insumos para paisajismo
  2. Proveedor de materiales para la construcción
  3. Tienda de suministros para vallas
  4. Vivero
  5. Maderera
  6. Proveedor de materiales de pavimentación

Escrito por la empresa

Country Supplies over the last 25 years has built its reputation and loyal customer base by reliably delivering high quality, consistent products, economically to both site and home. With an unrivalled range and stock holding this has meant it has grown into a true one stop shop for both Landscaping and the Fencing trade alike. After constant investment Country Supplies can offer an unparalleled delivery service that unlike most online companies does not rely on cumbersome pallet truck deliveries. Operating a 10 strong fleet of delivery trucks we aim to offer a next day delivery service with in a 40 mile radius of High Wycombe. We believe that there's more to service than just being dropped off to your home. All orders are confirmed by phone; trained staff will check orders and help if technical information is needed. We then arrange delivery dates and which of our trucks would be most suitable. Finally we take payment. We are more than happy to help you plan and organise any size project from a simple vegetable plot to bespoke paving for a new build house. Full after sales and technical back up is all part of our service.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(71)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent advice and service

Used them many times now but every time they cannot be more helpful with recommendations and advice. A last minute request on Thursday was met with such a 'can do' attitude where many others would have just declined.

7 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

very sarcastic on the phone and didn't…

very sarcastic on the phone and didn't return my call.. I wish I hadn't order from them and wont again

7 de agosto de 2026
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Morning Oliver

We are sorry to hear about your purchase experience with us, and are committed to offering a high level of customer service.

Please could you provide us with your order number, so we may identify you and review your case and respond to your concerns appropriately.

We look forward to hearing from you.

Country Supplies

Valorada con 5 estrellas sobre 5

Couldn’t recommend more

Couldn’t recommend more, answered every query, re did my quote about 4 times without worry as I kept changing my mind, and best of all really fast delivery! Great company!

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery unreliable and customer service poor

Echo the experience of others, delivery and customer service is not up to scratch. In my case 3 separate delivery dates were missed, and most I got in the way of an apology was an excuse from customer service blaming the driver and taking no responsibility. I suspect I’ll also get some sarcastic response to this review as they have done on others, and as they do via email.

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancel delivery on date which pay for…

Cancel delivery on date which pay for this.
Been calling them to confirm delivery but they cancel late afternoon day before staying the job.

On the end they said it's my bad 😞
Thank you very much 🙏

15 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good price and helpful delivery

This was the first time I ordered from Country Supplies and I was impressed. I can't give 5 stars because they changed the delivery date but in all other respects they were great. Two large bags of topsoil were delivered by a very helpful driver who used a forklift to dump them at the top of the drive rather than by the kerb, which saved me a lot of hard work. Their price, including delivery, was much lower than other suppliers I have used in the past.

13 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

A specific delivery date was given for…

A specific delivery date was given for goods and I workmen paid to be present to receive the goods .
They didn't arrive when requested and agreed .
I got a phone call at around 3.30pm to say the lorry driver had exceeded driving hours?- dont believe a word of it - no apology either -just that it will be delivered tomorrow sometime and sometimes stuff like this happens ! That's verypoor Country Supplies
Not good enough .

2 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unprotected materials during delivery

Usually great, but for this order of 350M of tongue and groove for an internal studio, they delivered it uncovered on a day of torrential rain storms. I tried to dry them, but there's now wide gaps between each board. very disappointed they didn't take such a simple step to protect my quite expensive materials.

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb products delivered with excellent customer service

Excellent products, brilliantly clear website and superb communications with the team at Country Supplies throughout the process. A real highlight is the link with the transport team who 'phoned ahead to let me know when they'd be arriving, read the notes I left about reaching our house and then were polite and considerate all the time they were here. A big thank you for Donata and Jimmy for their great customer service with the deliveries.

12 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience from start to finish…

Great experience from start to finish and was very impressed with George who went the extra mile. Would recommend this company for their fast and efficient processes and, it’s great to support a family run business! I did not visit in person, but received order pretty quickly.

Well done folks, like Arnie I’ll be back!

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great all round

Used these guys a number of times over the last couple of years. Website works well for most things - the delivery days it promises have always been met and they are quicker than most.
Delivery drivers are great - call when not sure, use their initiative and follow instructions. Can't say that for lots of other companies!
Service on both sites is great - really helpful when I bought everything for a patio last year and great in the shop too. This morning they took the time to check I'd used a particular product before, as yes it's very unforgiving.

2 de agosto de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The products are good quality and we…

The products are good quality and we have always been pleased with what we have gained. The main issue is delivery and accuracy of orders. We waited over 8 weeks for an order that was expected 6 weeks in and then when the order did arrive it was wrong. Whilst we understand human error the lack of interest in getting this right and overall customer service is poor. Nothing transpired. Dates were missed, at order you are asked type of delivery (forktruck/hiab) but that makes no difference. We asked for a forktruck given the type of order we had placed and in the end the items were left on our drive and caused us immense disruption - moving pallets of bricks by hand did not amuse our builders. Good products poor service so sadly would not use again.

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Bought a bulk bag of Cotswold stones. Driver(sorry did not get his name) was really helpful and delivered it where I wanted it. I new straight away I would not have enough(I completely miscalculated how much I needed) so I joked with him I see him the following week, well it was the same driver and was once again really helpful. Would definitely go to Country supplies as my first port of call when doing my next garden project.

30 de mayo de 2024
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good afternoon Giuseppe,

Thank you for taking the time to leave us this wonderful feedback. We have shared your kind words with the team and look forward to working with you again soon.

Many Thanks,
Team Country Supplies

Valorada con 2 estrellas sobre 5

Do not buy topsoil from this guys

I only gave it two stars because the Soil arrived on time...Aside from that, I was looking for good topsoil for a new lawn, but nowhere on the item description did it mention the soil might contain weeds... My whole lawn is covered in weeds. I would not recommend buying topsoil for your lawn from these guys... absolutely terrible topsoil

16 de mayo de 2024
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good morning Gabriel,

First of all, sorry for our slow response we do try to deal with complaints as swiftly as possible. We take all complaints seriously and needed to investigate this further before giving you accurate information. The Topsoil we sell isn’t sold as a weed free product because sterilisation would destroy the important balance of microorganism and fungal activity in it effectively making it sterile.

We have checked with our audited supply chain to see if this is where contamination could have occurred. Having carried out a thorough investigation by ourselves and our suppliers we can categorically say that this particular weed would not be present in our soil which can only suggest it was already present in your soil. Having disturbed the soil and applying our nutrient-rich organically blended topsoil has only promoted its growth. We would advise the use of a systematic weed killer as prescribed.

Kind Regards,
Team Country Supplies

Valorada con 5 estrellas sobre 5

First time coming to country supplies…

First time coming to country supplies oakleaf site... was met by a lovely young lad called Adam who served me so quickly and was so friendly and polite... also very helpful getting all the goods into the car. Will definitely be coming again.

30 de mayo de 2024
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good afternoon Jeremy,

Thank you for taking the time to leave us this wonderful feedback. Your kind words have been shared with Adam and the Team. We look forward to working with you again soon.

Many Thanks,
Team Country Supplies

Valorada con 5 estrellas sobre 5

If we could give 10 stars we would

If we could give 10 stars we would! brilliant company.
We live down a small lane which is hard to deliver too.. but Dave was fantastic and so polite.
Will def be ordering from you again! First class!

14 de diciembre de 2023
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good afternoon Sue,

Thank you for taking the time to leave us these kind words we really appreciate it. Your lovely feedback has been shared with Dave and the Team.

Many Thanks,
Team Country Supplies

Valorada con 5 estrellas sobre 5

Great company and very friendly

Great company and very friendly and helpful - i needed a ton of compost for new raised beds and George was really helpful in arranging a next day delivery . Will defiantly use again

9 de noviembre de 2023
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good afternoon Mr McCallion,

Thank you for your kind words we really appreciate it. Your lovely feedback has been shared with George and the Team. Let us know if there is anything else we can assist with.

Many Thanks,
Team Country Supplies

Valorada con 5 estrellas sobre 5

Great range of products with delivery…

Great range of products with delivery drivers that could not be more polite, thoughtful and/or helpful. Outstanding.

27 de octubre de 2023
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good morning Alex,

Thank you for the fantastic feedback we really appreciate it. Your kind words have been shared with the Team and we look forward to working with you in the future.

Many Thanks,
Team Country Supplies

Valorada con 5 estrellas sobre 5

Great service - Kirsty has been brilliantly helpful

Kirsty @Country supplies has been brilliant through our garden project, helping us choose decking, slabs & edging. Infinitely patient, nothing was too much trouble & everything ordered turned up as expected & was courteously delivered by their driver. Our slabs were held up in Italy, beyond anyone’s control but Kirsty kept us updated which was really helpful.

25 de octubre de 2023
Opinión espontánea
Logotipo de Country Supplies

Respuesta de Country Supplies

Good morning Mrs Mackenzie,

Thank you for taking the time to leave us this wonderful feedback, it is much appreciated. Your kind words have been shared with Kirsty and the Team.

Many Thanks,
Team Country Supplies

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