Secure Your DJI Device with Instant Protection - DJI Care Refresh Plan
Instant Code Dispatch: Upon completing your purchase, you'll receive an activation code through email instantly. This code is your key to unlocking comprehensive protection for your DJI device.
Step-by-Step Activation Instructions: Along with your activation code, we'll send you detailed instructions on how to activate your DJI Care Refresh Plan. These easy-to-follow steps ensure you can activate your plan without any delays.
Enjoy Comprehensive Protection: Once activated, your DJI device is covered. Enjoy benefits such as accidental damage protection and more, giving you the confidence to explore and create without worry.
Tips:
Conditions for first-time purchase: The product is brand new and unactivated, or has been activated within 48 hours.
Conditions for service renewal: If you have purchased DJI Care Refresh for your device, you can extend the service with DJI Care Refresh (1-Year Plan) within 15 days after the current service expires.
If the conditions are not met, please apply for online video verification of your product with DJI. After approval, you can purchase DJI Care Refresh within 72 hours of receiving the purchase notification. Video Verification Guide
Care Code validity: The DJI Care Refresh Code must be activated within 30 days of receiving the main product. If the Care Refresh Code is not activated within this period, the code will become invalid and cannot be used directly. If your code has expired please contact our Customer Service team for assistance. Customer Service
Details:
2 Low-Cost Replacements
Flyaway, Water, and Collision Coverage
3-Day Average Replacement Time
Free Two-way Shipping for Replacement
Number of Replacements:
2 (including 1 for Flyaway Coverage)
Replacement Fees:
Replacement Fee £ 16
Flyaway £76
Please Note: This new product does not support replacing the 3-year version. DJI Neo’s Care Refresh supports the purchase of the 2-year version at most. If you only buy the 1-year version of DJI Neo at the beginning, you will not be able to renew it later, So, it is recommended that you do it in one step.