GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes ab... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKaunas Airport, Saltiniu street 17, Karmelava, LT-54459 Karmelava, Karmelava, LT
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
La empresa ha respondido
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
La empresa ha respondido
Staff was very professional and friendly.
La empresa ha respondido
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Servicio de arrendamiento de automóviles
Escrito por la empresa
Green Motion operates a car rental desk serving Kaunas Airport (KUN) in Karmelava, Lithuania. The branch is based at Saltiniu street 17, close to the terminal, and is open 24 hours a day, every day of the week. The office is located next to the airport at UNIPARK parking, around 400 metres away. To reach it on foot, leave the airport and take Oro uosto street, continue straight ahead, then turn left onto Pievu street, where the Green Motion office is on the left alongside other rental company desks. Providing your flight number in advance helps the branch track your arrival. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Why rent with Green Motion
Escrito por la empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Información de contacto
Kaunas Airport, Saltiniu street 17, Karmelava, LT-54459, Karmelava, Karmelava, Lituania
- 37065922444
10% off when you book direct
3,7
Medio
7 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Charged 40 euro after rental without…
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
21 de septiembre de 2026
Opinión espontánea
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
We understand your concern about a €40 charge after the rental without an explanation or paperwork. We cannot identify the charge from this review. Please email your rental reference and a redacted record of the transaction privately to ics@cs.greenmotion.com so customer services can check the invoice and explain the amount.
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your review. We are glad collection was quick and you received good service at Kaunas.
Friendly staff,quick service
12 de octubre de 2026
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your review. We’re pleased the Kaunas team was friendly and served you quickly.
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for recognising the Kaunas team. We’re glad you found the staff professional and friendly.
Received penalty charge due to rental…
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
3 de mayo de 2026
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for raising this. We understand your concern about the penalty you received and the lack of a response to your earlier enquiries. We cannot verify the vehicle or penalty details from the review alone. Please email ics@cs.greenmotion.com with your rental reference and the notice privately so our customer services team can investigate and respond.
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Thank you for your five-star review. We are delighted to hear that you experienced excellent service from our team and were pleased with the great quality of your rental vehicle. We hope to welcome you back again in the future.
GM is my absolute "Go to" in Lithuania
GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes above and beyond. I'll be going back again and again....
7 de octubre de 2026
Respuesta de Green Motion Car and Van Rental - Green Motion Kaunas Airport
Hi M X Carroll,
Thank you for your five-star review.
We are thrilled to hear that Green Motion is your absolute.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.