Hammond Cars Opiniones 

5313
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris in Norwich was incredibly patient while we tested several cars over a couple days. When we found a car to test at the Ipswich branch, he arranged to have it moved to Norwich to save us travellin... Ver más

Valorada con 5 estrellas sobre 5

I brought my first car at Hammonds, all the staff were really friendly and gave us time to look round on the forecourt without feeling pressured into buying one. When we found the perfect car, we were... Ver más

Valorada con 2 estrellas sobre 5

Phoned up to book a test drive, staff had no idea where the car was. When we found it, it was very dirty. Decided to buy it, on day of pick up we’d asked for it to be cleaned. When we got there we the... Ver más

Valorada con 5 estrellas sobre 5

I worked with Jason at great Yarmouth Hammond cars, and he was amazing. He’s very easy to communicate with reliable and fed me all the information that I was looking for to make me feel comfortable in... Ver más

Información sobre la empresa

  1. Concesionario de automóviles usados

Escrito por la empresa

Hammond Cars – East Anglia’s Leading Independent Used Car Dealership Hammond Cars is a family-owned business established in 1974, proudly serving customers across the East of England for over 50 years. With dealerships in Great Yarmouth, Ipswich and Norwich, we offer a combined group stock of more than 1,000 high-quality used cars, all handpicked to ensure the best value at the lowest prices. We take pride in providing a hassle-free, relaxed and transparent car-buying experience. Customers are welcome to test drive unaccompanied and drive away with complete peace of mind. We also offer the option to purchase a comprehensive 1-year warranty for added security. Rated EXCELLENT on TrustPilot, Hammond Cars is known for friendly, knowledgeable staff and a commitment to customer satisfaction. Discover why generations of motorists have trusted us to find their perfect used car.

Our promise to you

Escrito por la empresa

We are committed to our customers!
Rated EXCELLENT on TrustPilot, Hammond Cars is known for friendly, knowledgeable staff and a commitment to customer satisfaction. Discover why generations of motorists have trusted us to find their perfect used car.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(5313)

565 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Not a great experience

Phoned up to book a test drive, staff had no idea where the car was. When we found it, it was very dirty. Decided to buy it, on day of pick up we’d asked for it to be cleaned. When we got there we then discovered loads of marks on the car that hadn’t been visible through all the dirt. Declined to buy it. They then kept calling to see if we’d looked through their other cars, but lost confidence in them by then.

13 de junio de 2026
Valorada con 5 estrellas sobre 5

Highly recommend!

I worked with Jason at great Yarmouth Hammond cars, and he was amazing. He’s very easy to communicate with reliable and fed me all the information that I was looking for to make me feel comfortable in the purchase.

19 de agosto de 2026
Valorada con 5 estrellas sobre 5

Best dealer I’ve been to …

Would definitely buy from again the workers brilliant never got this service from Audi or other dealers not to mention the car was brilliant Audi q3 the train there 5hours was worth it they got straight on and we love the car and we can’t stop praising there services

15 de agosto de 2026
Valorada con 5 estrellas sobre 5

I brought my first car at Hammonds

I brought my first car at Hammonds, all the staff were really friendly and gave us time to look round on the forecourt without feeling pressured into buying one. When we found the perfect car, we were allowed to take it out for a test drive. Holly then talked us through the payment options which best suited us and made us feel comfortable and at ease. Thank you

14 de agosto de 2026
Valorada con 5 estrellas sobre 5

Very happy customer

Their representive willingly trudged around their vast site with me to licate vehicles that met my criteria. It was a very hot day and nothing was too much trouble. I had looked at many used cars for two weeks previously and found Hammond Cars to be priced very competitively. My purchase was accompanied by a test drive and a cup of tea. The process was without stress and I am a very happy cutomer. Thank you Hammonds! 5 stars.

13 de agosto de 2026
Valorada con 5 estrellas sobre 5

New car

We bought our car from the Ipswich branch. From the start we were made to feel welcome. We were greated by Harry who was very friendly and answered any questions we had nothing was too much trouble for him. The paperwork was straight forward and we were offered a drink while completing it. The only thing they could improve on is to offer a inside clean service which we would of happily paid for . On the whole we have had a pleasant experience with Hammond cars Ipswich.

7 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great customer service at Hammond Cars Norwich

I recently purchased a used car from Norwich and am pleased to submit a positive review, as Ethan proved to be both professional and knowledgeable throughout my experience
With great communication and patience whilst I deliberated my purchase Ethan changed my opinion on sales people as he was great. I shall definitely return to see Ethan and his Manager Steve for future cars and wholeheartedly recommend them to anyone seeking a car and need any advise. Well done Ethan and Hammond Cars Norwich great experience and great customer service!

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chris in Norwich was incredibly patient…

Chris in Norwich was incredibly patient while we tested several cars over a couple days. When we found a car to test at the Ipswich branch, he arranged to have it moved to Norwich to save us travelling down - he took it upon himself to go the extra mile for us. Overall Hammonds are reliable for finding high quality used cars and this was the second time we used them.

30 de julio de 2026
Valorada con 1 estrellas sobre 5

Never experienced anything like it

I picked up a BMW 420i in April, and the 2nd day I had it i felt a big knock coming from the OS/F (steering rack). It was taken to a mechanic recommended and used by Hammond Cars for a diagnostic, and it was found to have serious play in the steering rack. I told them, and they basically told me to go away and didn't want anything to do with it. Fast forward a month, the coolant system fails and coolant has flooded the engine bay and is all over the road at the front of my house. I took it into them, and to be fair they got it fixed (albeit took over a week with no mention of courtesy car or reimbursement for the inconvenience or insurance on my old car that i had to reinsure) and tried to fix the steering rack with the same part I tried myself and failed after being told to go away the first time. They knew I had tried this before but tried to cut corners. I got the car back from them and the problem persisted. They then took the car back in for 3 WEEKS, again with no mention of reimbursement for the insurance/inconvenience. They had bought it in to have another look to make sure it was the steering rack which had been diagnosed the first time and they were told it NEEDED replacement. They tried to cut corners by doing the inner and outer tie rods which again didn't fix the issue. I have bought a years warranty with claims up to the amount I bought my car, but the warranty is managed by them so of course tried to save costs. Today 3 months later I have dropped my car off at the BMW main dealer to try and fix the problem, and the steering rack they ordered is wrong😂Once again leaving me with no car and no method of transport. No updates, only updated when I chase. Nightmare company and would never recommend to anyone. Been messing me about for months

6 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

We sold a car to Hammond through Carwow…

We sold a car to Hammond through Carwow and I am beyond disappointed with the experience and disgusted with the lack of integrity of the dealership. We gave Hammond all the available information on the car on the trust that they would adhere to the already low price they had got through Carwow. When they arrived they used the excuse of a small dent that was not visible but could only be ‘felt’ (whatever that means) and the increased mileage from the auction time (we couldn’t not drive our one family car and it seems an unreasonable expectation to assume the mileage will not change in three weeks between auction and collection) as a reason to take even more money away putting us in a no win situation. The experience and Hammond’s underhand behaviour has left a very very unpleasant taste in our mouths. We strongly do not recommend these people.

6 de agosto de 2026
Opinión espontánea

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