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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

*Under bonnet it was packed with fine sand up to 2-5cm thick build up in every groove, making it look like a construction site vehicle. Lot of dirt filled vaccume cleaner bag in 10 mins . * A... Ver más

Valorada con 5 estrellas sobre 5

Craig was very professional and not pushy with the sale of our focus st-line throughout the whole process. He made sure we were happy at each stage of the process and we drove away happy customers!... Ver más

Valorada con 5 estrellas sobre 5

I came in to look at a car that I had seen online and Allan rang me and was really friendly and professional, there was no pushy sales talk and I came down the same day, the car was ready for me to te... Ver más

Valorada con 5 estrellas sobre 5

Dealt with Nathan Blake, very helpful and understanding, bought twice before from HPL Group, no problems everything very straightforward, didn't think twice about going back again. Thanks

Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(4365)

457 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A Smooth and Stress-Free Car Buying Experience

The whole car-buying process was incredibly smooth and honestly the least stressful car-buying experience I’ve ever had. Nathan R was really helpful throughout, answered all my questions and kept communication excellent from start to finish. He made everything clear and straightforward, which made my decision so much easier. I’d definitely recommend!

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service by Allan

I came in to look at a car that I had seen online and Allan rang me and was really friendly and professional, there was no pushy sales talk and I came down the same day, the car was ready for me to test drive and Allan made the entire process really easy and stress free. I picked up my new car 2 days later and everything was perfect. Allan made me feel at ease and the atmosphere in the branch is so friendly. I would highly recommend and I will be returning when I'm due my next car, thank you 😊

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

5 cm thick dirt build up all over Under the bonnet.


*Under bonnet it was packed with fine sand up to 2-5cm thick build up in every groove, making it look like a construction site vehicle. Lot of dirt filled vaccume cleaner bag in 10 mins .
* A chipped windscreen was only rushed-fixed on collection day.
* The missing second key was withheld initially.
* Internal cleaning was botched with heavy scuffing throughout. Bad smell comingafter AC starts.
* Completely unacceptable level of preparation.

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Craig was very professional and not…

Craig was very professional and not pushy with the sale of our focus st-line throughout the whole process. He made sure we were happy at each stage of the process and we drove away happy customers!
We would definitely recommend this company 🙏

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly & Helpful

Dealt with Nathan Blake, very helpful and understanding, bought twice before from HPL Group, no problems everything very straightforward, didn't think twice about going back again. Thanks

20 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Liars the lot of them

Liars the lot of them ,i would give zero but there is not no zero so one it will have to be. DO NOT believe anything the sales staff say and watch out for SARA she is the biggest liar and actress i have ever come across she should be on a stage . Cars are not serviced only only 30 day warranty and you get nothing for a trade in . The worst car buying experience in my 47 years of car buying

8 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had terrific service from Alan ( HPL…

Had terrific service from Alan ( HPL Bromborough) . Fantastic service, bought my car ,inside 10.minutes of arrival. I have known Alan for a good few years, nice to meet up with him again. I would highly recommend HPL, next time you need to change your car, pop in, & chat with Alan,you won't be disappointed.

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the moment we walked into HPL…

From the moment we walked into HPL motors we experienced a form of customer service that’s difficult to find in 2026. The showroom was immaculate every car we looked at was presented in the best possible condition that I felt remiss to walk away without a purchase. Even though the car I went in to test drive was unavailable I found another beauty and from start to finish our sales rep Sirak of the Oldham branch made the experience more personal than just a transaction, I walked away feeling like I made a friend in Sirak and also drove away in my dream car , he even prayed with my family upon collection. Sirak you are an absolute credit to HPL and thank you so very much to the entire team at HPL for making the process so seamless ❤️

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless and effortless came to HPL as…

Seamless and effortless came to HPL as I was in desperate need as my lease was going back. I spoken to Alan quality guy went the extra mile and found me the finance for the car I wanted. Got all the touch ups done even got the car ready at such short notice. He is a asset to HPL Motors I hope we meet again for my next car.

19 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience at Stockport HPL.

Very good experience at Stockport HPL.
Liam supported me in getting the right car for me and was very patient when i changed my mind re petrol or hybrid.
Everyone was helpful and smiley !

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer care

Friendly, efficient and professional service. Alan was knowledgeable and answered all my questions, gave additional explanations when I needed it and went above and beyond to get me my perfect car. Would recommend to anyone, Excellent customer service.

14 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Receptive, Clear, Quick

Very professional company who were very receptive to communications and dealt with my purchase very quickly and clearly.
Despite a slight delay and miscommunication around pick-up times and such, it was a seamless process. Shout outs to Sara who was extremely helpful and helped explain the whole process along the way.

25 de julio de 2026
Opinión espontánea

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