Huws Gray Opiniones 

1896
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon ret... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds . The women who served me in the yard couldn't have been more helpful, muc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even... Ver más

Valorada con 1 estrellas sobre 5

Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response b... Ver más

Información sobre la empresa

  1. Proveedor de materiales para la construcción
  2. Servicio de alquiler de equipos para edificios
  3. Tienda de insumos para paisajismo
  4. Maderera
  5. Tienda de insumos para plomería / fontanería
  6. Mayorista de herramientas

Sobre Huws Gray

Escrito por la empresa

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Información de contacto

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1896)

839 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 2 estrellas sobre 5

i rang the local office to find out…

i rang the local office to find out when my slate would be delivered. I was told that it did be already been delivered that morning. It hadn’t then the man said he had been outside and the delivery driver was just about to leave. I asked why I hadn’t been told what when the delivery day would be and he said he’d put it in an email and he had no idea what I would’ve received. It was only what he’d sent. He was rude and sarcastic. Also, it took an age to find out a phone number for the branch. It had a local Facebook page advertised, but I’m not on Facebook.

8 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Great Service

I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even refusing my offer to pay the cutting charge aditionally. Great Service!

31 de agosto de 2026
Valorada con 5 estrellas sobre 5

I was using another merchants in…

I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds .

The women who served me in the yard couldn't have been more helpful, much appreciated great service !

I was having a bad brain day ! lol and got my order wrong the man at the trade counter was also really friendly and helpful and incredibly patient ! So thanks you . HuwsGray now my regular stop for all things building related . Jim

11 de agosto de 2026
Opinión espontánea
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Respuesta de Huws Gray

We are so pleased to hear that our team provided such excellent service, especially when you were having a challenging day. It means a lot to us that our colleagues were friendly, helpful, and patient.

We truly appreciate you choosing us as your regular stop for building supplies.

Valorada con 5 estrellas sobre 5

Seacombe staff were very helpful

Seacombe staff were very helpful. When the online stock did not exist they found my product and directed me to another depot that had my product.

8 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We're so glad our team could assist you in finding your product!

We appreciate your kind words about their helpfulness and dedication.

Valorada con 5 estrellas sobre 5

Ordered some slabs online

Ordered some slabs online, collected with no problems

7 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so pleased to hear that your online order and collection experience was problem-free!

Thank you for sharing your positive feedback.

Valorada con 1 estrellas sobre 5

Poor customer service and non existent next day delivery

Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response back next day from online sales to say as it wasnt an online order, (which it was) i needed to contact my local branch. Item eventually arrived the following day and I received a refund on next day charge after requesting it. A lot of hassle and poor customer service.

7 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I was delighted with Huws Gray

I was delighted with Huws Gray, the delivery could not have been more professional and efficient, and I would definitely order from them again. Great work guys, and I hope to order again soon.

7 de septiembre de 2026
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Respuesta de Huws Gray

We're absolutely thrilled to hear how delighted you were with our professional and efficient delivery service.

We truly appreciate your kind words and look forward to serving you again soon!

Valorada con 4 estrellas sobre 5

Reasonable company.

Order confirmation said a staff member would contact to confirm delivery date etc, didnt happen, the lorry appeared at the gate one day, good job we were in. One of the lengths of wood had a bad split in it, which luckily, I could manage.

2 de septiembre de 2026
Valorada con 1 estrellas sobre 5

One week on and no delivery and no…

One week on and no delivery and no contact from branch to arrange delivery

6 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We apologize for the delay and lack of communication regarding your delivery.

Please send further details to Customerservices@huwsgray.co.uk

We are looking into this immediately to resolve it.

Valorada con 5 estrellas sobre 5

The delivery was right on time and the…

The delivery was right on time and the driver was very helpful. Great service

6 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We're so happy to hear that your delivery was on time and that our driver provided such helpful service.

We truly appreciate your kind words!

Valorada con 5 estrellas sobre 5

Outstanding Staff

Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon returning the depot over 12 months later, we were a little worried that the order would be lost or forgotten. No, the staff immediately knew who we were and showed us the pallet still waiting for us, then quickly arranged our new delivery. Amazing service! So a big thank you to the most helpful, funny and decent chaps at Huws Gray, Ian and Shane. You do the company credit!

12 de septiembre de 2026
Opinión espontánea
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so happy to hear about your positive experience with us! It truly brightens our day to know that we could assist you so effectively, especially after such a long time.

We always aim to provide excellent service, and it's wonderful to see that our team delivered.

We appreciate you sharing your kind words.

Valorada con 5 estrellas sobre 5

Easy to order materials

Easy to order materials, great customer service and quick delivery.

6 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We're so pleased to hear that you found it easy to order your materials and that you experienced great customer service and quick delivery!

We truly appreciate your wonderful feedback.

Valorada con 2 estrellas sobre 5

Poor Customer Service

I was supposed to get a message about delivery within 24 hours of ordering but it didn't happen. I phoned Monday and they said delivery was on Tuesday. Didn't arrive so phoned again when they said delivery now Wednesday but they phoned Wednesday pm saying it would now be Thurday. Finally arrived Thursday. Product OK buy hopeless customer service.

6 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We sincerely appreciate you sharing your experience with us. We are truly sorry to hear about the significant delays and miscommunications regarding your delivery. We understand how frustrating it must have been to receive conflicting information and have your expectations unmet.

We are reviewing our delivery notification and customer service processes to prevent similar situations in the future.

Valorada con 5 estrellas sobre 5

Last minute purchase

Last minute purchase, witch worked out to be the best competitive price, in stock and ready to collect in 10mins .

4 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We're so glad we could provide a competitive price and quick collection for your last-minute purchase!

We appreciate your positive feedback.

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