I never received my item it was lost by Evri so I can’t rate it
Lo vende Lords & Labradors
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Tus clientes han destacado lo siguiente
Calidad
Relación calidad/precio
Información del producto
The Warm Bear will provided warming cuddles at nap time
Includes a bag of buckwheat which you place in the microwave for 2-5 minutes (depending on the power of the microwave) to warm, and then place inside the bear.
The plush bear comforts the puppy and helps reduce separation anxiety.
An adorable first plush toy for new puppies to hep calm and relax.
Todas las opiniones
Snuggles up with it in her crate
Calidad: 5
Relación calidad/precio: 5
Good quality
Calidad: 4
Relación calidad/precio: 4
Lovely bear, when I warmed the stones and popped them inside, I didn't expect it to do much but my pup thought it was wonderful. She enjoys sitting with me in the kitchen waiting for the 3 minutes in the microwave. The only slight negative is that the velcro to hold the stones in the pouch was opened one night, but luckily the one time she did this, the stones bag didn't burst.
Calidad: 4
Relación calidad/precio: 5
Whilst the bear is absolutely lovely and beautifully made, the insert doesn’t seem to warm up at all - I have a 900w microwave, included water in cup per directions and doesn’t feel like the insert bag has warmed at all….
Calidad: 2
Relación calidad/precio: 1
Very lovely quality in terms of the teddy but getting the removable pad warm enough to make the teddy warm could be better. Perhaps a safety issue for fear of it being too hot.
Calidad: 4
Relación calidad/precio: 4
Bought for my sisters old cat, she loves it soft cuddly and stays warm overnight to help her sleep
Calidad: 5
Relación calidad/precio: 5
This is super cute however the microwavable pouch is tiny and does not heat up very much. Therefore when you put it in the bear you cannot feel any warmth. It is just a very expensive soft toy for our dog.
Calidad: 4
Relación calidad/precio: 2
Excellent for new puppies easy to use and durable
Calidad: 5
Relación calidad/precio: 5
Respuesta de Lords & Labradors
Hello Mags
Thank you for taking the time to leave us some feedback. We are so pleased to hear how happy you are with our service and the products in which you have purchased from us!
Thank you so much for shopping with us, we hope to have you shop again with us soon!
Best wishes, from the Lords and Labradors team!
The issue is my 10 month old pup managed to get the warm bead bag out of the teddy within 2 minutes! I’ve had to bin the bean bag and just let her have it as a teddy!
Calidad: 2
Relación calidad/precio: 4
Respuesta de Lords & Labradors
Hi there,
Thank you so much for reaching out and expressing your concern, this really enables us to improve on future customer experiences and services, so we do appreciate this,
However, we apologise that you are unhappy with the products provided,
I'm sorry to see the toy didn't last very long. Unfortunately, due to the nature of their intended purpose toys can last anywhere from minutes to months. In many cases, toys are safe to continue to use even though they may have been damaged but we always advise to use your best judgement and remove the toy if you feel it is no longer safe.
We would love for you to make further contact with us regarding this issue, so that we can find a suitable resolution, that benefits you and your fury friend!
We look forward to hearing back from you,
Kind regards,
Team Lords & Labradors
Puppy loves it and it is well made
Calidad: 5
Relación calidad/precio: 5
Respuesta de Lords & Labradors
Hello Maria
Thank you for taking the time to leave us some feedback. We are so pleased to hear how happy you are with our service and the products in which you have purchased from us!
Thank you so much for shopping with us, we hope to have you shop again with us soon!
Best wishes, from the Lords and Labradors team!
The quality of the bear is brilliant, my puppy loved it but I am appalled at the inside heatable bag, I heated it up for 1 minute and it set a light in my microwave and almost blew up! (even tho it’s states to be heated for 2-5 minutes) It’s melted the plastic part under the glass plate and is now unusable - broken microwave and melted heat bag. Appalling as we could have been seriously hurt.
Calidad: 3
Relación calidad/precio: 1
Respuesta de Lords & Labradors
Hi there Elisha,
Thank you so much for reaching out and expressing your concern, this really enables us to improve on future customer experiences and services, so we do appreciate this,
However, we apologise that you are unhappy with the products provided,
We would love for you to make further contact with us regarding this issue, so that we can find a suitable resolution, that benefits you and your fury friend!
We look forward to hearing back from you,
Kind regards,
Team Lords & Labradors
Not used yet, but looks good and sure puppy will appreciate it
Calidad: 5
Relación calidad/precio: 5