Lowdham Leisureworld Opiniones 

3129
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were impressed from our initial meeting at the showroom. All the staff were great however Stuart literally went the extra mile during our test drive to help us choose the right vehicle. He invested... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The level of service we received from Nathan at Lowdhams was first class. He kept in touch regularly while we were waiting for our van and has provided an exceptional service after we received it. We... Ver más

Valorada con 5 estrellas sobre 5

Everything was really easy. Absolutely no pressure. We couldn't collect the van when scheduled so they just moved the date, no hassle. Sandra was wonderful from start to handover. She explained everyt... Ver más

Valorada con 1 estrellas sobre 5

Shocking customer service. Quick enough to sell you a van but not quick enough to sort any issues. Been waiting over 7 months now for replacement parts, which they damaged themselves whilst working on... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de vehículos recreativos
  2. Tienda de hobbies
  3. Distribuidor de casas rodantes
  4. Taller de reparación de vehículos recreativos

Escrito por la empresa

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3129)

381 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything was really easy

Everything was really easy. Absolutely no pressure. We couldn't collect the van when scheduled so they just moved the date, no hassle. Sandra was wonderful from start to handover. She explained everything clearly, checked everything and didn't rush us and has provided excellent after sales.

29 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent level of service from start to finish

The level of service we received from Nathan at Lowdhams was first class. He kept in touch regularly while we were waiting for our van and has provided an exceptional service after we received it. We would recommend Lowdhams to anyone for their great environment, good choice of vans and friendly and helpful staff.

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Popped into Lowdhams service centre…

Popped into Lowdhams service centre today unannounced with a water issue on the motorhome.
The service was exemplary and big thanks to Martin for sorting and some great advice given too

6 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you for your kind feedback! We're delighted Martin was able to get your water issue sorted and provide some helpful advice. We'll be sure to pass on your comments to him. We'll look forward to welcoming you again soon.

Valorada con 5 estrellas sobre 5

Collection and handover

We had waited 8 months for the delivery of the vehicle. Which appears normal for a European campervan at the moment. Hand over was good and we stayed in the rally field for two nights to help understand the vehicle before leaving. We had a few user problems which the staff were happy to come and explain where we were going wrong. Might even buy my next van from them.

29 de junio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your lovely review! We're so pleased you had a positive handover experience and that our overnight facility helped you with getting to know your new campervan. Wishing you all the best, and we'd be delighted to welcome you back when it's time for your next van!

Valorada con 5 estrellas sobre 5

Very happy

The salesman, Kevin Holms, was excellent and went well out of his way to look after us. Very happy with the service and the motorhome we purchased.

6 de julio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your wonderful review! We're delighted to hear Kevin looked after you so well and that you're happy with both the service and your new motorhome. We wish you many happy adventures ahead!

Valorada con 5 estrellas sobre 5

Swift Caravan

The salesman Kirby was excellent from start to finish a credit to Lowdhams. All the staff were helpful and always polite.

29 de junio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your lovely review. We're delighted to hear Kirby provided excellent service from start to finish. It's also great to know our team made you feel welcome throughout.

Valorada con 5 estrellas sobre 5

Sandra was excellent throughout

Sandra was excellent throughout. Fantastic hand over and all round valued member of the caravan team.

6 de julio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your lovely review! We're so pleased to hear Sandra provided a fantastic handover and made such a positive impression. We'll be sure to pass on your kind words to her.

Valorada con 5 estrellas sobre 5

We love our Sunlight Cliff 540…

We were impressed from our initial meeting at the showroom. All the staff were great however Stuart literally went the extra mile during our test drive to help us choose the right vehicle. He invested a lot of his time keeping us up to date from ordering our Sunlight Cliff to delivery. Also a huge thanks to Shirley who did our handover, very professional and lovely to chat with. Finally, spending the first night on Lowdhams rally field to check everything out was a great bonus. Would definitely recommend.

29 de junio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your fantastic review! We're delighted to hear Stuart and Shirley helped make your experience so enjoyable from start to finish. We really appreciate your recommendation and wish you many wonderful adventures in your Sunlight Cliff 540.

Valorada con 5 estrellas sobre 5

Everything was straight forward.The…

Everything was straight forward.The deal was struck over the phone and my wife and I went up to Nottingham from the south to see Gordon Whitehead the sales executive who was excellent in all ways. We went up a couple of weeks later to collect the motorhome. We met up with Paul who did the handover who again was very efficient and Gordon even came in on his day off to make sure the handover went smoothly. We would highly recommend Lowdhams.
Steve & Marilyn Castle

6 de julio de 2026
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Respuesta de Lowdham Leisureworld

Thank you for your wonderful review! We're delighted to hear Gordon and Paul made your experience so smooth from start to finish. We truly appreciate your recommendation and wish you many happy adventures in your motorhome.

Valorada con 1 estrellas sobre 5

Shocking customer service

Shocking customer service. Quick enough to sell you a van but not quick enough to sort any issues. Been waiting over 7 months now for replacement parts, which they damaged themselves whilst working on a different fault. Contradicting advice from different staff members. One stating our van is ‘not fit for purpose’ and another stating some issues are fine when they aren’t. My surrogate parents have been treated appallingly, both suffered with severe depression because of the stress. They just want what they deserve within their rights. As they are so stressed, I’ve had to take over fighting with Lowdhams with help from Trading Standards. I have no option now but to go above Lowdhams in hope of a resolution.

5 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

We're very sorry to read about your experience and the frustration this situation has caused your family, and we sincerely apologise. This is certainly not the level of service we aim to provide. If you could please complete the further information request and reply with your parents' names and any relevant details, we'll look into this matter thoroughly and see how we can help move things forward. Alternatively, you can email us at info@lowdhams.com, and a member of our team will investigate this for you.

Valorada con 5 estrellas sobre 5

Everyone is so friendly and helpful

Massive thanks to all the staff at Lowdham's, I bought my first camper van from the ever help full Stuart, lots of help from Adam and Jamie also.

Can't thank everyone enough . . . see you all soon.

Off on my first adventure tomorrow.

3 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you for your fantastic review! We're so pleased Stuart, Adam and Jamie were able to help you with your first campervan. We hope you have an amazing first adventure, enjoy every moment, and we look forward to seeing you again soon.

Valorada con 4 estrellas sobre 5

Once we were able to get to speak to…

Once we were able to get to speak to Kiran in the service department things got moving and Martin & Jake fixed all our snagging issues . Thanks guys

3 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you for your feedback. We're pleased to hear Kiran, Martin and Jake were able to get everything resolved for you. We'll be sure to pass on your kind words to the team.

Valorada con 5 estrellas sobre 5

First class customer service - thank you

I’ve just picked up my new Sunlight Cliff 600x campervan and have got to say the customer service from start to finish has been excellent.

Stuart has been great from my initial sales query, right through to ordering, providing delivery updates and ensuring everything went to plan on my delivery day.

I had a comprehensive van walk round with Shirley who was fantastic. Top tip - video this part so you can watch again if needed. It’s a lot to take in picking up a new van and Shirley went through everything in orderly fashion and made sure nothing was missed.

I stopped over on the rally field (it’s free inc. EHU) and had a couple of queries in the morning. Stuart and Shirley were happy to help and put me right.

I’d throughly recommend buying a van from Lowdhams and thanks to Stuart and Shirley for looking after me and getting me on the road.

Lowdhams also have a great little cafe on site that is really handy if you need to wait around for anything or if you arrive early.

Can’t wait to make some memories now in my new van - the open road awaits! 👍😀

1 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you so much for your wonderful review! We're delighted to hear you had such a great experience from start to finish. We'll be sure to pass your kind words on to Stuart and Shirley. Wishing you many amazing adventures and unforgettable memories in your new campervan.

Valorada con 2 estrellas sobre 5

After-sales service poor with adviser…

After-sales service poor with adviser ignoring basic requests. Even though they were really basic queries.

Called and emailed back. Awaiting contact.

1 de julio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

We're sorry to hear you've been disappointed with your after-sales experience. I have been informed that a member of our Service team tried to contact you on Thursday, left a voicemail, and said they would email you. Please do get back to them when you can, and we'll do our best to resolve your queries as quickly as possible.

Valorada con 5 estrellas sobre 5

Great repair Thank you

Thank you, Martin Bristow, for the outstanding service you provided today. From start to finish, the experience was professional, friendly, and efficient.

Our repair was completed quickly to an excellent standard, and everything was explained clearly. We were booked in at 8:20 a.m. and were back on the road heading home by 10:20 a.m., which exceeded our expectations.

We really appreciate the excellent customer service from the service reception staff and would highly recommend Martin Bristow to anyone looking for reliable, top-class service. Thank you again!

30 de junio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you for your wonderful review! We're delighted to hear that Martin and our Service Reception team provided such a professional and efficient experience. We'll be sure to pass on your kind words to Martin. Thank you for your recommendation, and we look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

reported a problem with a drop down bed…

reported a problem with a drop down bed on my new motorhome and was asked to bring it in for service staff to have a look . I went the next day and the issue was resolved in one hour, Martin and Jake were great, no fuss ,they just sorted the problem and i was on my way, thanks

10 de junio de 2026
Opinión espontánea
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Respuesta de Lowdham Leisureworld

Thank you for your lovely feedback! We're so pleased Martin and Jake were able to resolve the issue quickly and get you back on the road. We really appreciate your kind words and wish you many happy adventures in your new motorhome!

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