Sending Long Distance Hugs Peronalised Mug

Opiniones sobre Sending Long Distance Hugs Peronalised Mug

La valoración en estrellas de un producto se calcula como la media de todas sus opiniones.


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597 mil Opiniones

4,3

La información de esta página se basa únicamente en reseñas sobre productos escritas por clientes de Moonpig.com a través de Trustpilot.


Tus clientes han destacado lo siguiente

Calidad

4,3

67 valoraciones

Relación calidad/precio

4,3

66 valoraciones


Información del producto

Sending Long Distance Hugs Peronalised Mug

Todas las opiniones


Valorada con 5 estrellas sobre 5

He was so pleased, it looked great

Calidad: 5
Relación calidad/precio: 5
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Respuesta de Moonpig.com

We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊

Valorada con 5 estrellas sobre 5

Well my sister in law was very pleased with it

Calidad: 4
Relación calidad/precio: 5
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Respuesta de Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Valorada con 5 estrellas sobre 5

Granddaughter was the recipient, she loved it !

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Respuesta de Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Valorada con 5 estrellas sobre 5

Creed service that you can sent it from Europe

Calidad: 4
Relación calidad/precio: 4
Valorada con 5 estrellas sobre 5

Bought this for my nephew. He enjoyed a coffee from it in the morning

Calidad: 5
Relación calidad/precio: 5
Valorada con 1 estrellas sobre 5

Gave 1 star as wont allow zero. Ordered card and gift on 14th August. Money went out of the bank on 15th August. Received email yesterday asking if gifts were liked and asking me to rate on here. Contacted moonpig today to ask why not yet received (ordered remained open on my account but no tracking update) Now they're saying there was as issue with the mug. No excuse for not delivering card as ordered and refunding money for mug to my account. My aunt is elderly and frail and getting a card and

Calidad: 1
Relación calidad/precio: 1
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Respuesta de Moonpig.com

We’re sorry the item you ordered was out of stock. We try to keep our inventory accurate. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Valorada con 5 estrellas sobre 5

Great was a gift for a USA address and they received it in mega thread me great service my friend was delighted

Calidad: 5
Relación calidad/precio: 5
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Respuesta de Moonpig.com

We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!

Valorada con 5 estrellas sobre 5

So easy and convenient. Will always use this service. Be better if you could add the date of their bday so it gets there on time. But overall a brilliant service.

Calidad: 5
Relación calidad/precio: 5
Valorada con 1 estrellas sobre 5

NOT HAPPY AT ALL! This product was ordered with Xmas Card as 1 part of 2 parcels. Why all 3 products could not be sent together I do not know. Single mug in the other package delivered over 1 week ago. Needless to say today (Xmas Eve) this has still not been delivered, so no Xmas present or card for my son! Think you need to review postal options

Calidad: 1
Relación calidad/precio: 1
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Respuesta de Moonpig.com

We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Valorada con 5 estrellas sobre 5

Lovely gift thank you x

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

Really good

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

Great gift

Calidad: 4
Relación calidad/precio: 4
Valorada con 5 estrellas sobre 5

The mug is lovely, and was much appreciated, thanks moonpig

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

Very happy, especially as mum loved it

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

My brother loved it

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

Arrived in time Looked great Recipient over the moon

Calidad: 5
Relación calidad/precio: 5
Valorada con 5 estrellas sobre 5

Great product

Calidad: 5
Relación calidad/precio: 5
Valorada con 3 estrellas sobre 5

Cup originally arrived broken! Contacted Moonpig who had it remade and delivered the next day. The packaging second time round was much better. I’d say, this needs investing in if you want customers to believe you care about sending their gifts. Colours were bright and it was personalised and resent within a day, so this made me happier.

Calidad: 4
Relación calidad/precio: 3
Valorada con 1 estrellas sobre 5

I would like to score it 0 points. I am upset, I don't think it's even been delivered so the recipient has no idea that I remembered her birthday. It's difficult being in the UK with beloved family in Australia. Turns out Moonpig has no empathy with customers and is extremely dishonest in its business practices. Worse than taking my money under false pretences, my loved one thinks that I haven't remembered. Shame on you Moonpig.