Unfortunately a shower tray was defective (bulge in the surface). But giving 4 stars because as soon as I contacted them (with photographoc evidence) a replacement was dispatched the next day. Every e... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... Ver más
La empresa ha respondido
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... Ver más
La empresa ha respondido
Firstly the company is real and based in UK Secondly they have got customer service and landline number with human on the other side, not a chatbot. Since order in the basket until delivery every st... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de materiales para la construcción
- Proveedor para baños
- Tienda de puertas
- Tienda para la reforma del hogar
- Proveedor de ventanas de PVC
- Tienda de insumos para techado
Sobre National Plastics
Escrito por la empresa
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Información de contacto
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Reino Unido
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered three sheets of wet wall
Ordered three sheets of wet wall, not sure who does the deliveries or if they were even to blame. Not one panel was undamaged on arrival. The sheets had been strapped down at some point and the straps had crushed the edges and snapped off four 2inch long symmetrical marks on one of the sheets, a crack and boot prints over another, and another with not a single corner still square or edge undamaged. The emails and website even make it clear they expect damage, they enforce it must be checked within x hours, don't sign for it unless checked etc. Yet they do F'all to package it properly for shipment. This is not the couriers fault. DO NOT BUY FROM THESE GUYS IF YOU NEED FULL UNDAMAGED SHEETS!.. I genuinely got what I needed from the sheets by 4mm, by working around the damage. I got lucky.
21 de agosto de 2026
Unfortunately a shower tray was…
Unfortunately a shower tray was defective (bulge in the surface). But giving 4 stars because as soon as I contacted them (with photographoc evidence) a replacement was dispatched the next day. Every email to customer service (sent out of hours) was responded to before 10AM the next day
14 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service. Quick delivery and the goods arrived in perfect condition thus allowing timely completion of my project.
20 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering
Easy ordering, delivery as advised before ordering and the guttering I ordered was exactly what I hoped for!
17 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good quality and fast delivery!
23 de enero de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Not a company I would recommend to give…
Not a company I would recommend to give your money too, honestly....
I placed an order on the 29/7/26 and cancelled it by email on the 31/7/26 along with requesting a refund.
I requested an update on the 4/8/26 regarding my refund after receiving no previous response to my last email.
The company tried to deliver the previously cancelled order on the 5/8/26 which I refused.
I've emailed on the 5th and 10th August for an update regarding my refund and I'm still yet to receive a response (18th August)
I've also tried ringing them on multiple occasions and they never answer the phone, an automated response just informs you to email them.
This is a company I wouldn't ever use again.
I'm now passing this refund issue on to my credit card company to deal with.
18 de agosto de 2026
Respuesta de National Plastics
Good morning,
I am really sorry you haven't had a refund. I have searched our records and can see your email trigger our security as a suspicious message. I had tried to call as did the delivery branch when the order was refused.
I will get this sorted today for you.
Regards
Customer Services
Order short, not for the first time.
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as it’s too much hassle to get them replaced, this is not the first time an order has been short.
Why on earth local depots don’t stock these items or at the very least be able to order them for you is beyond me.
14 de agosto de 2026
Respuesta de National Plastics
Good morning,
I am so sorry. I will make the branch manager aware to make sure this doesn't happen again. I have in the meantime refunded you for the missing brackets.
Regards
Customer Services
good looking quality panels at a…
good looking quality panels at a reasonable price.
Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully they will be long lasting when installed
14 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Sample wasn’t what was requested
Sample wasn’t what was requested
If you could send me the black and white marble sample pls
13 de agosto de 2026
Respuesta de National Plastics
Good morning,
I am really sorry. Would you like me to ask the warehouse to send the correct sample out to you. Again my apologies I was not aware.
Best Regards
Customer Services
Great Service & Price
As an installer used national plastics before for shower panels, great service & price
29 de julio de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service 5stars
12 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and delivered with care
Fast delivery and delivered with care. Great service thankyou
11 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering process
Easy ordering process.
Got an order confirmation email but no dispatch notification.
Delivery driver was very accommodating though.
10 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Driver very helpful
4 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything went well with the ordering…
Everything went well with the ordering and delivery of the product- but the advice i received from Dave Osbourne technical director at Swish was excellent!
7 de agosto de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
31 de julio de 2026
Respuesta de National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.