A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... Ver más
Localización
Cambiar localizaciónHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Consulta las opiniones de los clientes
Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... Ver más
Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... Ver más
Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... Ver más
Información sobre la empresa
Escrito por la empresa
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Escrito por la empresa

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Información de contacto
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido
- 0333 006 8833
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very courteous and helpful service from Federica.
Very helpful service from Federica.
Excellent experience
Really easy ordering process for click and collect in store. Competitively priced. Great friendly and professional in store collection experience.
Es posible que utilice la IA para responderVer más
I ordered a wheel in July
I ordered a wheel in July. I was sent through a payment link and duly made payment. Having heard nothing I rang and was informed that I should have rung and confirmed payment and the wheel had not been ordered. This surprised me as I would have thought someone would reconcile payments to orders. The wheel was then ordered and I was told seven days was normal. I heard nothing for 10 days and rang again. The wheel had been delivered that morning and I picked it up. The wait was more than three weeks. All I received was an apology. This is very poor customer service

Respuesta de Sigma Sports - Hampton Wick
Good service from Sigma sports but let…
Good service from Sigma sports but let done by Royal Mail who were supposed to deliver yesterday but still not received, already 2 days late

Respuesta de Sigma Sports - Hampton Wick
Great communication & Service
Great communication ahead of the booking and during the service. As usual really happy!
Willam’s service
Willam served me. He was superb, his advice and Knowledge on shoes and socks was first class. He also discussed wider subjects of potential bike insurance and frame sizing. I’ll certainly return
Mathew is a complete legend
Mathew is a complete legend. Dealt with him a few times he’s always effortlessly so efficient. I needed a SL9 frame I looked world wide, everyone said 6-9 months he got it for me within 8 days. I’m very grateful. Thank you again.
Prompt helpful response to product…
Prompt helpful response to product enquiry and follow-up question.
Great service as always.
The service team did a great job on my…
The service team did a great job on my 10 year old Scott Foil, even suggesting i have a silver service rather than the gold i had booked as the wheels were new.
The bike rode like a dream this weekend which make the sport so much more enjoyable.
Staff very helpful and patient
Staff very helpful and patient. Will definitely use Sigma's service again be it online or in-store.
Good combo of online and in-store service
Good range of products, competitive price and great in-person customer service when I collected my online order from Hampton store.
I love Sigma Sports and have…
I love Sigma Sports and have consistently good experiences.
Had a item delivered to store
Had a item delivered to store
Turned up on time and given notification
All good
Great advice given unconditionally
Great advice given unconditionally
I had a great bike fit with Salvatore!
I had a great bike fit with Salvatore!
Great service purchasing my first bike…
Great service purchasing my first bike with Milo can’t wait to pick it
Grevil F7, custom parts and exceptional service.
Grevil F7 purchase with a lot of tweaks and modifications (as you do...). I was on a bit of a time deadline before a Spanish gravel adventure. A little miscommunication at Sigma meant it wasn't ready the day I was meant to pick up. PANIC!
No problemo! The store pulled a rabbit out of a hat, finished the bike fettling, and hand-delivered it to my home (2+ hrs drive away!) before I left! Schweeeeet. :-)
My requested dimensions, set-up and tweaks were spot on, and the (FOC) gtecnique ceramic coat is surreal - dirty bike + hose = clean bike! Yay.
I only leave reviews when things are out of the ordinary (good and bad), and Sigma turned a potential disaster into a huge win and created a big Sigma fan. Special thanks to Sigma's Jonathan Unsworth - absolutely a superstar. :-)
Hampton Wick Sigma are fantastic
Fantastic service from initial consultation to bike pick up. Nothing was too much trouble for the team at Hampton Wick. Milo is a token to the company, his knowledge and patience was amazing. 100 percent a customer for life!
Made a mistake during my ordering and…
Made a mistake during my ordering and rang shop for help.
They sorted my order out and sent the item on to me.
Good service and very helpful.
Marc Tidon was so helpful
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