The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Ver más
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John Kempe Way, Camp Hill Middleway, B12 0HU Birmingham, GB
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The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Ver más
La empresa ha respondido
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Ver más
La empresa ha respondido
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Ver más
La empresa ha respondido
System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Reino Unido
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Not only that ive had to waitt 3 months but then you say earliest delivery is 2 weeks

Respuesta de Sofology - Birmingham

Respuesta de Sofology - Birmingham
When we walked into the showroom we was welcomed by two members of staff and advised to let them know if we needed any help. We was given time to walk round and test the sofas, as soon as we decided what we wanted Maz talked us through everything different combinations to suit us. He was very helpful and explained everything in detail. Definitely a five star service.

Respuesta de Sofology - Birmingham
The salesman saj was really helpful not pushy or pressuring at all , took the time to go through everything twice to make sure our order was correct . Lovely polite man

Respuesta de Sofology - Birmingham
The sale assistant was great. No one pressurised us to buy. Left us alone to think about it and offered us a cup of tea. Hopefully we will be happy with the quality of the purchase when it arrives.

Respuesta de Sofology - Birmingham
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hopping tests, we finally choose our dream sitting machine. Tom went through everything thoroughly and explained everything clearly. Thanks Tom you are a superstar!

Respuesta de Sofology - Birmingham
The service was really good explaining everything we needed to more and much more

Respuesta de Sofology - Birmingham
Maz was very helpful. Great customer relations and patient. Sofa quality meets expectations. Happy with experience.

Respuesta de Sofology - Birmingham
Staff were very helpful and patient. Helped with choosing between two sofas and stayed resilient throughout my indecisive decisions.
Definitely recommend Sofology, have great quality sofa and staff that support and have knowledge in why they are selling.

Respuesta de Sofology - Birmingham
We had a great experience at Sofology today thanks to Mr. Saeed. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. His honest advice and excellent service made the whole process easy and enjoyable. I’d highly recommend him!

Respuesta de Sofology - Birmingham
Very helpful on a long phone call as there was a problem with my computer

Respuesta de Sofology - Birmingham
Niaz was such a lovely gentlemen who has so much patience with our order. Bless him he supported us for ages and was so knowledgable. We purchased a sofa from the Birmingham Branch. Thank You Niaz

Respuesta de Sofology - Birmingham
Lady named Kimoy Donaldson was very helpful. Guided through various features available with sofa and ways to customize. Very kind and great inter personal skills.

Respuesta de Sofology - Birmingham
It was an amazing experience, staff were very helpful and friendly.
My sisters and I were grateful for the experience and service.
Shout out to Kush! Her patience was unmatched.

Respuesta de Sofology - Birmingham
From when my friend and I walked through the doors , the warm greeting we received from Saj was wonderful. He approached us in such a friendly genuine manner , felt instantly relaxed. I can be fight or flight type of person. Didn't feel pressured. He answered all my queries and yes . I bought the sofa and footstool . Excellent customer service from all personnel.

Respuesta de Sofology - Birmingham

Respuesta de Sofology - Birmingham
Was a pleasure !!
The staff in the Birmingham branch were really helpful, excellent customer service. Well organised and thoroughly explained everything. A pleasure to meet them. Would highly recommend!
Thank you 🤝

Respuesta de Sofology - Birmingham
I had a great experience with sofology from Niyaz — he was friendly, professional, and quick to resolve my issue. Communication was clear and he went above and beyond to make sure I was satisfied. Really appreciate his prompt support — highly recommend!

Respuesta de Sofology - Birmingham
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