Sofology - Birmingham Opiniones 

1240
•
TrustScore: 4.5 sobre 5

4,7

John Kempe Way, Camp Hill Middleway, B12 0HU Birmingham, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Reino Unido

  • 0344 863 9043

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1240)

16.191 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Not only that ive had to waitt 3 months…

Not only that ive had to waitt 3 months but then you say earliest delivery is 2 weeks

14 de enero de 2026
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Friendly staff. Enjoyable experience

10 de enero de 2026
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service

When we walked into the showroom we was welcomed by two members of staff and advised to let them know if we needed any help. We was given time to walk round and test the sofas, as soon as we decided what we wanted Maz talked us through everything different combinations to suit us. He was very helpful and explained everything in detail. Definitely a five star service.

9 de enero de 2026
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

The salesman saj was really helpful not…

The salesman saj was really helpful not pushy or pressuring at all , took the time to go through everything twice to make sure our order was correct . Lovely polite man

3 de enero de 2026
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Helpful advisor

Helpful advisor

3 de enero de 2026
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The sale assistant was great

The sale assistant was great. No one pressurised us to buy. Left us alone to think about it and offered us a cup of tea. Hopefully we will be happy with the quality of the purchase when it arrives.

30 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valorada con 5 estrellas sobre 5

Great customer service

Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hopping tests, we finally choose our dream sitting machine. Tom went through everything thoroughly and explained everything clearly. Thanks Tom you are a superstar!

29 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊

Valorada con 5 estrellas sobre 5

Very helpful and perfect service

The service was really good explaining everything we needed to more and much more

30 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great customer relations

Maz was very helpful. Great customer relations and patient. Sofa quality meets expectations. Happy with experience.

27 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hello, thank you so much for your review. We are so happy to hear this!

Valorada con 5 estrellas sobre 5

Staff were very helpful and patient

Staff were very helpful and patient. Helped with choosing between two sofas and stayed resilient throughout my indecisive decisions.

Definitely recommend Sofology, have great quality sofa and staff that support and have knowledge in why they are selling.

18 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

Great experience

We had a great experience at Sofology today thanks to Mr. Saeed. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. His honest advice and excellent service made the whole process easy and enjoyable. I’d highly recommend him!

7 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Very helpful on a long phone call as…

Very helpful on a long phone call as there was a problem with my computer

3 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Thank you Niaz

Niaz was such a lovely gentlemen who has so much patience with our order. Bless him he supported us for ages and was so knowledgable. We purchased a sofa from the Birmingham Branch. Thank You Niaz

1 de diciembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Helpful staff

Lady named Kimoy Donaldson was very helpful. Guided through various features available with sofa and ways to customize. Very kind and great inter personal skills.

23 de noviembre de 2025
Opinión espontánea
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

It was an amazing experience

It was an amazing experience, staff were very helpful and friendly.

My sisters and I were grateful for the experience and service.

Shout out to Kush! Her patience was unmatched.

23 de noviembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Thank you for your feedback! We're glad to hear you and your sisters enjoyed your visit to Sofology Birmingham and that Kush's patience made a positive impact. Your kind words and perfect rating are appreciated, and we'll pass along your shout-out to Kush. We look forward to welcoming you back!

Valorada con 5 estrellas sobre 5

From when my friend and I walked through the doors

From when my friend and I walked through the doors , the warm greeting we received from Saj was wonderful. He approached us in such a friendly genuine manner , felt instantly relaxed. I can be fight or flight type of person. Didn't feel pressured. He answered all my queries and yes . I bought the sofa and footstool . Excellent customer service from all personnel.

20 de noviembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Best place

Best place for buy sofas

16 de noviembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hello, thank you so much for your review.

Valorada con 5 estrellas sobre 5

The staff in the Birmingham branch were…

Was a pleasure !!

The staff in the Birmingham branch were really helpful, excellent customer service. Well organised and thoroughly explained everything. A pleasure to meet them. Would highly recommend!
Thank you 🤝

9 de noviembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

I had a great experience with sofology…

I had a great experience with sofology from Niyaz — he was friendly, professional, and quick to resolve my issue. Communication was clear and he went above and beyond to make sure I was satisfied. Really appreciate his prompt support — highly recommend!

8 de noviembre de 2025
Logotipo de Sofology - Birmingham

Respuesta de Sofology - Birmingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más