Sofology - Blackburn Opiniones 2349

TrustScore: 5 sobre 5

4,9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Wonderful customer service

Wonderful customer service. Very helpful and friendly.

14 de marzo de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good information given on products

Good information given on products. Friendly customer service

9 de marzo de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service

10 de marzo de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great product, exceptional staff

Great product, great price and the sales lady "Sandra" was excellent, kept me informed throughout and explained how the whole process worked

8 de marzo de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Thank you for this great review Dom :-)

Valorada con 5 estrellas sobre 5

The sales person Ash was absolutely…

The sales person Ash was absolutely brilliant and helpful and courteous without being pushy, explained everything in great detail and made my shopping experience a delight, she was extremely friendly and understood my needs without any hitches! thank you so much!

4 de marzo de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Thank you for taking the time to share your experience :-)

Valorada con 5 estrellas sobre 5

Lovely store

Lovely store, plenty of options and friendly staff, massive shout out to Damian, credit to your staff, helped me massively and nothing was a problem for him

28 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Thank you Karen

Valorada con 5 estrellas sobre 5

A good experience at the store

On a recent visit to the store, both myself and my wife were impressed with:
A very friendly approach after given time to ask for assistance.
We felt assured and happy with the help, expertise and the outcome of the purchase on the first visit.
On our second visit further help with a query and an addition to the order was done promptly without fuss.
I would like to recommend a visit to this store.
Thank you Sid and Neil for your help.

25 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

Bought my first sofa

So much selection on style, size and fabric. Really great help around the shop for all my questions which was very reassuring as this was my first time buying a sofa!

28 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Wonderful shopping experience

Wonderful shopping experience. Sales assistant let us know she was there when we were ready, stepped back and left us to peruse. No hard sales. No interruptions.
When we did have questions she answered clearly.

We looked at other sofa stores; all the same - poor sales people hovering over us, trying the hard sell.

Went back to Sofology to look again at the sofa we liked. Another sales assistant came over and we said we’d been talking to another young lady earlier. He went and fetched her and she concluded the sale, (he could have done this himself and claimed the ‘sale’ but he didn’t).

She was very sympathetic to my mother’s situation who had recently lost her husband.

Overall, a wonderful experience and very much appreciated.

We have not yet received the sofa (purchase only made today) but so far … experience brilliant.

27 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Review

Nashrin was really helpful and took time to talk us through various options etc.

21 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Thank you for this great review Liz!

Valorada con 5 estrellas sobre 5

Very good store We were not followed around store and…

We were not followed around store and your sales people were very friendly. helpful and polite. The service I received was excellent

21 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Happy but no discounts offered

Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.

22 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the service you received. We understand your disappointment regarding the leather care kit and offers. To keep things clear and fair for everyone, we don’t provide individual discounts or tailored offers on purchases. Any promotions we run are available to all customers at the same time, so everyone has access to the same pricing and opportunities. Your comments are appreciated!

Valorada con 5 estrellas sobre 5

Brilliant Experience

Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!

21 de febrero de 2026
Logotipo de Sofology - Blackburn

Respuesta de Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊

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