Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Ver más
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The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Ver más
La empresa ha respondido
Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
La empresa ha respondido
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Ver más
La empresa ha respondido
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Reino Unido
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Wonderful customer service. Very helpful and friendly.

Respuesta de Sofology - Blackburn
Good information given on products. Friendly customer service

Respuesta de Sofology - Blackburn

Respuesta de Sofology - Blackburn
Great experience of the agent in store. Very friendly and helpfu;

Respuesta de Sofology - Blackburn
Excellent thanks so much easy to use webpage

Respuesta de Sofology - Blackburn
Great product, great price and the sales lady "Sandra" was excellent, kept me informed throughout and explained how the whole process worked

Respuesta de Sofology - Blackburn
Good customer service from the same worker over the 2 days :)

Respuesta de Sofology - Blackburn
The sales person Ash was absolutely brilliant and helpful and courteous without being pushy, explained everything in great detail and made my shopping experience a delight, she was extremely friendly and understood my needs without any hitches! thank you so much!

Respuesta de Sofology - Blackburn
Friendly helpful advice; good choices; shop is well set out.

Respuesta de Sofology - Blackburn
Lovely store, plenty of options and friendly staff, massive shout out to Damian, credit to your staff, helped me massively and nothing was a problem for him

Respuesta de Sofology - Blackburn
Helpfulness and effort of salesperson Mike to aid us in choosing the right sofas to fit our needs.

Respuesta de Sofology - Blackburn
On a recent visit to the store, both myself and my wife were impressed with:
A very friendly approach after given time to ask for assistance.
We felt assured and happy with the help, expertise and the outcome of the purchase on the first visit.
On our second visit further help with a query and an addition to the order was done promptly without fuss.
I would like to recommend a visit to this store.
Thank you Sid and Neil for your help.

Respuesta de Sofology - Blackburn
So much selection on style, size and fabric. Really great help around the shop for all my questions which was very reassuring as this was my first time buying a sofa!

Respuesta de Sofology - Blackburn
Wonderful shopping experience. Sales assistant let us know she was there when we were ready, stepped back and left us to peruse. No hard sales. No interruptions.
When we did have questions she answered clearly.
We looked at other sofa stores; all the same - poor sales people hovering over us, trying the hard sell.
Went back to Sofology to look again at the sofa we liked. Another sales assistant came over and we said we’d been talking to another young lady earlier. He went and fetched her and she concluded the sale, (he could have done this himself and claimed the ‘sale’ but he didn’t).
She was very sympathetic to my mother’s situation who had recently lost her husband.
Overall, a wonderful experience and very much appreciated.
We have not yet received the sofa (purchase only made today) but so far … experience brilliant.

Respuesta de Sofology - Blackburn
Nashrin was really helpful and took time to talk us through various options etc.

Respuesta de Sofology - Blackburn
We were not followed around store and your sales people were very friendly. helpful and polite. The service I received was excellent

Respuesta de Sofology - Blackburn
Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.

Respuesta de Sofology - Blackburn
Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!

Respuesta de Sofology - Blackburn
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