Sofology - Brent Cross Opiniones 

2821
TrustScore: 4.5 sobre 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience with Sofology! The loan process was remarkably quick and straightforward, and their customer service was efficient and helpful. Everything went smoothly from start to finish.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2821)

18.968 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Raza was incredible

Raza was incredible. He guided us through the best sofa configuration for our space and personalised the choice based on our needs. Highly recommend!

16 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The customer Service from Jimmy was…

The customer Service from Jimmy was amazing. He answered all my questions was extremely patient and helpful. With the help from him I know I picked the right sofa.

15 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Staff were friendly and welcoming

Staff were friendly and welcoming, no t pushy for us to buy and showed interest in our thoughts. Good choice and designs.

13 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The staff were very helpful all the way through and weren't trying the hard sell on us. They allowed us time to look through the different options and come to our own conclusions. Clearly high quality options when compared to the other retailers we went to.

16 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good product

Good product, great customer service

16 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent experience

Raza was really, personable, helpful and really knew his stuff. We ending up buying exactly what we were looking for and we are chuffed with our purchase. Big thank you to Raza and Sofology 🙂

16 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing service from Jimmy at Brent…

Amazing service from Jimmy at Brent Cross. He was very patient and answered my parents questions, very helpful.

15 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 4 estrellas sobre 5

Good choice and helpful staff

My husband and I visited recently as were looking for accent chairs. I had already found the one on the website that I wanted my husband to try. The staff member was helpful though I did all the selling to my husband 😂 We were treated respectfully and with patience. Had there been some tea/coffee available/offered I’d have given 5 stars.

10 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 1 estrellas sobre 5

I phone the sale team and was conned in…

I phone the sale team and was conned in two buy leather kit at 64 pound and was one ,im trying to get my money back and get something i would

19 de octubre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk

Valorada con 5 estrellas sobre 5

Jimmy was very polite and helpful very…

Jimmy was very polite and helpful very much appreciated 5 star service :)

11 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great Service

We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.

11 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great customer service and buying experience

Went to Sofology Brent Cross to look for our sofas after a refurb. Raza looked after us incredibly well, wasn’t forceful and made sure we had all the information before deciding on what to go for. Would recommend Sofology purely based on his customer service.

8 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

The staff who served us are very great

The staff who served us are very helpful and polite.
I was very grateful for their help

9 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 4 estrellas sobre 5

Highly recommend! Quality products.

I would recommend this branch of Sofology. The staff are knowledgeable, friendly and all willing to help. I found what I was looking for and anything I wasn't sure about was dealt with.
My only negative is that there are no discounts and no freebies to entice customers to spend more or seal the deal.

8 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Sajjad Was brilliant

Sajjad Was brilliant. He was incredibly informative and was caring and interactive with our daughter. We are very happy with our purchase and look forward to receiving it.

8 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sajjad, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

A good customer service

Very good customer service, and experienced staff.

27 de octubre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 4 estrellas sobre 5

Philip was amazing and so helpful

Philip was amazing and so helpful. Made the experience very exciting and funny.

4 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Mariana was very knowledgeable and…

Mariana was very knowledgeable and helpful from start to finish. She helped us make the best decision that suited our needs.

7 de noviembre de 2025
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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