Knowledgeable staff. No pushy sales pitches. Helpful & friendly store team. Good selection of sofas and options for layouts and material colours and options.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
He was perfectly knowledgeable on his job. Showed and discussed important details with us - which we are grateful now! The sale went perfect because of him - many thanks!
La empresa ha respondido
A friend recommended them to me, and I ended up being a repeat customer, which tells you everything you need to know at this price range. The only reason I probably won't be going back is that I've... Ver más
La empresa ha respondido
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- Accesorios para muebles
- Tienda de muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tapicería
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We popped in last night desperate for a…
We popped in last night desperate for a sofa after waiting for 12 weeks for a sofa at a different store that didn't fit into our house in the end!
Ethan was absolutely brilliant, reassured us on the delivery and checked the spec to ensure it would definitely fit into our home and he was so knowledgeable on all aspects of the sale, without being pushy.
Thank you!
5 de marzo de 2025
Opinión espontánea
Respuesta de Sofology - Cambridge
Thank you so much for taking the time to share your experience with us at Sofology.
Friendly staff
Friendly staff, great choice of sofas and a great experience. Highly recommend sofology
1 de marzo de 2025
Respuesta de Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Purchased the Tallulah sofas 6 months…
Purchased the Tallulah sofas 6 months ago. Feathers constantly come out, and everyday, every single god damn day, the small hypodermic needle sharp feathers are stuck in my back or clothing, may I suggest next time filling them with shards of broken glass and barbed wire, to achieve a more comfortable experience whilst laying on them.
1 de marzo de 2025
Opinión espontánea
Respuesta de Sofology - Cambridge
Hi there, we are disappointed to hear that you might not have had the best experience, and we apologise for the length of time it has taken to respond to your review. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Great service
Great service, very helpful and friendly and we found a very comfy sofa.
1 de marzo de 2025
Respuesta de Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Karim was very helpful
Karim was very helpful, honest and not pushy with a good sense of humour. This made shopping for our sofa a very straightforward and pleasant experience. We can't wait until we have it in our new home!
We would highly recommend Sofology.
Alex and Rob, Cambridge
23 de febrero de 2025
Respuesta de Sofology - Cambridge
Thank you for this great recommendation Mr Stewart!
Karim was helpful and friendly without…
Karim was helpful and friendly without being a 'pushy' salesman. Very knowledgeable and informative. Pleasant to deal with.
22 de febrero de 2025
Respuesta de Sofology - Cambridge
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear about your positive experience with Karim at Sofology Cambridge.
Matthew was extremely efficient and…
Matthew was extremely efficient and helpful. Very courteous.
21 de febrero de 2025
Respuesta de Sofology - Cambridge
Thank you for sharing Chris.
Customer service was very good .
16 de febrero de 2025
Respuesta de Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Ethan was excellent!
16 de febrero de 2025
Respuesta de Sofology - Cambridge
Thank you so much for taking the time to leave us a review!
Respuesta de Sofology - Cambridge
Thank you for sharing your great review! We are really happy to hear that you had a good experience at Sofology. We appreciate your feedback!
Respuesta de Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Ethan was so helpful and straight…
Ethan was so helpful and straight forwards helping me make the purchase I wanted v easy and informative. Thank you
10 de febrero de 2025
Respuesta de Sofology - Cambridge
We are so pleased to hear that your visit to the store was a positive one. Thank you for choosing Sofology.
Respuesta de Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
From the moment we stepped in the store…
From the moment we stepped in the store manager made us feel welcome and assisted us in all our enquiries.
Ethan Gilks was the young chap that completed our order for us. He was extremely professional, knowledgable and explained every detail at every step. The whole experience in the Cambridge Sofology store was a pleasurable one. Thanks guys!
Highly recommended.
25 de enero de 2025
Opinión espontánea
Respuesta de Sofology - Cambridge
Hi there Emma,
Thank you so much for taking the time to share your wonderful experience at Sofology. We are thrilled to hear that from the moment you entered our store, you felt welcomed and well-assisted by our team. It's fantastic to know that Ethan provided you with professional and knowledgeable service, ensuring every detail was clearly explained throughout your order process.
We are delighted that your visit was pleasurable and that you highly recommend us. Your feedback is incredibly valuable and motivates us to continue delivering exceptional service to all our customers.
helpful salesman
helpful salesman. great selection of sofas. convenience of selecting delivery time scale
19 de enero de 2025
Respuesta de Sofology - Cambridge
Hi –, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Able to look round easily without a…
Able to look round easily without a Salesman worrying at you. Then they are extremely helpful when you need them.
15 de enero de 2025
Respuesta de Sofology - Cambridge
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Excellent customer service
Excellent customer service - taking time to explain quality and build of furniture and all benefits. No pressure selling was also a big plus.
20 de enero de 2025
Respuesta de Sofology - Cambridge
Hello Geoffrey Wells,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience at Sofology. Our team is dedicated to providing quality service, and it's wonderful to know that you appreciated the detailed explanations about our furniture and the benefits we offer. We also believe in creating a comfortable shopping environment without any pressure, so your positive remarks mean a lot to us.
Great customer service
We went into the Cambridge store and met with Ethan Gilks who was very nice and very knowledgeable and helped us pick our new sofa. He set it up in my basket on line as I needed to double check the size of the space where our new sofa will go. I went on line when we got home and placed the order. Now we're very excited about getting our new sofa. Thank you
19 de enero de 2025
Respuesta de Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
Staff Were Very Patient and Helpful (No Pressure to Buy)
Despite my several visits, each time the staff were welcoming, patient and helpful, and I felt no sense of pressure to buy.
17 de enero de 2025
Respuesta de Sofology - Cambridge
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Respuesta de Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.