Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
La empresa ha respondido
Unit A, 226 Purley Way, CR0 4XG Croydon, GB
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Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
La empresa ha respondido
Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.
La empresa ha respondido
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver más
La empresa ha respondido
The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido
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The welcome at the store was great with soft pressure on us to discuss
Gordon was fantastic helping all the way
He explained how the business works with all of thier ethics
Impressed

Respuesta de Sofology - Croydon
Wioleta was very helpful & professional in helping me to review options & make the order. A well designed show room which made it easy to try the comfort of the sofas.

Respuesta de Sofology - Croydon

Respuesta de Sofology - Croydon
We visited the Croydon branch, and it was lovely. It was clean and tidy and inviting.
We were not harassed by the staff but someone was available when we needed them.
Gordon helped us on the day and he was really helpful, he gave us lots of information and answed all our questions. Gordon gave us space when we needed it but was also available when we were ready.
We had a much better experience than in DFS and are so glad that we purchased from sofology.
I can highly recommend thus store and definitely Gordon for the service he provided.

Respuesta de Sofology - Croydon
Very focussed. Fully knowledgeable about the style of sofa we were looking for.

Respuesta de Sofology - Croydon
We bought our sofa from the Croydon store and had a great experience. Gordon was extremely helpful, knowledgeable, and patient throughout the process. He took the time to understand what we were looking for and made the whole experience smooth and enjoyable. Highly recommend both the store and Gordon’s excellent customer service.

Respuesta de Sofology - Croydon
The sales lady was very professional and helpful as I bought a sofa and answered al questions

Respuesta de Sofology - Croydon
Our assistant Gordon was very helpful. All the other staff very polite too. No pressure sales. And bought a very comfy sofa!

Respuesta de Sofology - Croydon
Amenjit was absolutely amazing! She answered all of my mother and I’s queries. She was so helpful and made the process of purchasing my new sofa so smooth and easy. What a star! Thank you soooo much

Respuesta de Sofology - Croydon
Appalling customer service. No updates available on delayed delivery.
Could be improved by easy access to track delivery.
Staff in the store are lovely and helpful when making a purchase. But once the purchase is complete there is no communication with the supplier around problems with delivery.

Respuesta de Sofology - Croydon
Great seller so far!
Wioleta showed me everything, answered all my questions, and was very patient, helpful, and kind. Communication was excellent and the whole experience has been very positive. Highly recommended!

Respuesta de Sofology - Croydon
Amen is very proactive and very good communication.

Respuesta de Sofology - Croydon
From start to finish my experience with this company was A*.
I had already seen what I wanted prior to purchasing my sofa but needed to understand more about the payment offers. This was explained to me and I was completely satisfied with the decision that I’d made.
A salesman is a salesman and they do what sales men do, but I never felt forced or rushed to make a decision. I was given the time that I needed and I appreciate that.
The store in itself is very clean and very well supported. Each section was delightfully decorated and gave me a few ideas for myself. The amount of choice you have is fantastic. It’s like candy in a sweet shop.
I really enjoyed my experience. So I definitely purchased my sofas from Sofology Croydon and I’m looking forward to their delivery in the early part of next year.

Respuesta de Sofology - Croydon
Fantastic service. Friendly and professional. Highly recommended.

Respuesta de Sofology - Croydon
Great service from the team at the Croydon store! Can’t wait for my sofa to arrive.

Respuesta de Sofology - Croydon

Respuesta de Sofology - Croydon
Umut was knowledgeable and really helpful in finding me the corner sofa I needed with the dimensions of our living room.

Respuesta de Sofology - Croydon
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